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    What Are You Doing Right Now

    Water Closet
    time waster
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    • dafyreD
      dafyre @DustinB3403
      last edited by

      @dustinb3403 said in What Are You Doing Right Now:

      @dafyre said in What Are You Doing Right Now:

      @wirestyle22 said in What Are You Doing Right Now:

      Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

      The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

      I wish I was allowed to have that policy. . .

      I fail to understand why more places don't. If you're trying to get hold of somebody and you can't... Don't waste any more time than you have to. If they're still having the issue, then close the ticket and when they call about it, just reopen it.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @dafyre
        last edited by

        @dafyre said in What Are You Doing Right Now:

        @wirestyle22 said in What Are You Doing Right Now:

        Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

        The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

        We should have a policy about that 🙂

        But we just move it to "waiting on user" so it clocks against the user.

        1 Reply Last reply Reply Quote 1
        • jmooreJ
          jmoore
          last edited by

          Building a new Windows 10 vm to use with SmartDeploy

          1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato
            last edited by

            Dealing With an IPhone 7 and no service, although there is service...

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Just ordered some pizza for dinner with the kids.

              1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce
                last edited by

                Trying to connect to my wireless network without if config.

                1 Reply Last reply Reply Quote 0
                • EddieJenningsE
                  EddieJennings
                  last edited by EddieJennings

                  Finished some tweaks on this, which is this as a script that can be run on Fedora for installing OSTicket. My first time making a real bash script. 🙂

                  Next is seeing how to script the database configuration part.

                  1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Running Sage 50 and Windows desktop updates.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Still running updates.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Finally heading off to bed.

                        1 Reply Last reply Reply Quote 0
                        • siringoS
                          siringo
                          last edited by

                          3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.

                          scottalanmillerS 1 Reply Last reply Reply Quote 2
                          • hobbit666H
                            hobbit666 @hobbit666
                            last edited by

                            @hobbit666 said in What Are You Doing Right Now:

                            @jaredbusch @scottalanmiller yeah that's what was thinking.

                            What about photos? My mum has 100's of photos ok only 20-30gb but I'd prefer them not to be on the laptop once "backed up/sync'd" so would you trust OneDrive and Microsoft or upload to another cloud or even back to good old USB external drive?

                            OK scratch that it's more like 100GB of photos 😄

                            1 Reply Last reply Reply Quote 1
                            • hobbit666H
                              hobbit666
                              last edited by

                              Re-installing ScreenConnect onto a clean VM then will be trying to get it work via external IP and nginx proxy.
                              Or should forget the proxy and do it direct ?

                              1 Reply Last reply Reply Quote 1
                              • dbeatoD
                                dbeato
                                last edited by

                                Getting ready for work

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Morning all.

                                  ObsolesceO 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @siringo
                                    last edited by

                                    @siringo said in What Are You Doing Right Now:

                                    3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.

                                    Wow, nice. Going to go somewhere?

                                    siringoS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      It's finally cool enough here that we've opened the windows and gone to fresh air.

                                      1 Reply Last reply Reply Quote 0
                                      • ObsolesceO
                                        Obsolesce @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in What Are You Doing Right Now:

                                        Morning all.

                                        Solid 8 hours? Nice!

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • jt1001001J
                                          jt1001001
                                          last edited by

                                          the junk nightmare continues. Someone left a celelron based Acer "desktop" on my desk with a note, stating, "Works but slow, do what you want with it". Whats a good linux dist to try on a celeron? Probably throw a cheap SSD on it

                                          DustinB3403D dafyreD 2 Replies Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @jt1001001
                                            last edited by

                                            @jt1001001 said in What Are You Doing Right Now:

                                            the junk nightmare continues. Someone left a celelron based Acer "desktop" on my desk with a note, stating, "Works but slow, do what you want with it". Whats a good linux dist to try on a celeron? Probably throw a cheap SSD on it

                                            Raspian. . . 😛

                                            1 Reply Last reply Reply Quote 1
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