Sorry, he posted that for me and no I did not see that. I think that is a good answer on what to do and will go forward from there. Thanks.

@fuznutz04 said in Looking for CRM for New Company:

@JackCPickup said in Looking for CRM for New Company:

Do any of you bother with support contracts for SuiteCRM?

We don't.

We haven't with any CRMs in the past.

Thanks for sharing i just know the meaning of " CRM= is short for customer relationship management"

I don't understand what's going on with Dynamics. The transition from Dynamics CRM to the new Dynamics 365 seems to be more than just a re-branding exercise, it feels like an entirely new product. Or rather two products, as Microsoft has been its usual annoying self and decided "why offer one product when we can confuse users by offering two?". So there's Dynamics 365 for Enterprise and Dynamics 365 for Business. Where "Enterprise" is defined, somewhat arbitrarily, as a company with 250+ users.

Worst still, Dynamics 365 for Business isn't even available in Europe yet, and yet neither is the old Dynamics CRM, leaving SMBs seemingly in limbo.

If anyone understands what's going on and can explain it to me, I'd be very grateful, as the concept of Dynamics 365 is pretty appealing.