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    who had used webphone in freePBX

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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      so returning to the main question, anyone have any idea how to set a webphone in freePBX ???

      Depends on how you have set up the webphone. What web phone will you be using? I suspect that the web phone documentation will tell you what to do.

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        @IT-ADMIN said:

        http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

        like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN
          last edited by

          actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

            FreePBX has no limitations. It will treat it however you want.

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

                That could be. FreePBX might not expose that functionality.

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                • DashrenderD
                  Dashrender
                  last edited by

                  And you'll need to expose your PBX to the internet to make this work.

                  scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    And you'll need to expose your PBX to the internet to make this work.

                    Yes, for sure.

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                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      @IT-ADMIN said:

                      http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                      like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                      I don't see a web phone available there. Can you use their web phone product without their PBX?

                      DashrenderD IT-ADMINI 2 Replies Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN @Dashrender
                        last edited by IT-ADMIN

                        @Dashrender said:

                        And you'll need to expose your PBX to the internet to make this work.

                        not necessarily, a port forward will do the job without exposing you PBX with a public ip

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @IT-ADMIN said:

                          @IT-ADMIN said:

                          http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                          like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                          I don't see a web phone available there. Can you use their web phone product without their PBX?

                          That's probably the problem the OP is running into. Can't seem to make it work directly - which it's probably not meant to.

                          1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @IT-ADMIN said:

                            @IT-ADMIN said:

                            http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                            like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                            I don't see a web phone available there. Can you use their web phone product without their PBX?

                            as far as i'm concerned you cannot,
                            but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @IT-ADMIN
                              last edited by

                              @IT-ADMIN said:

                              @Dashrender said:

                              And you'll need to expose your PBX to the internet to make this work.

                              not necessarily, a port forward will do the job without exposing you PBX with a public ip

                              Still exposed, but not fully. Better than nothing.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                @scottalanmiller said:

                                @IT-ADMIN said:

                                @IT-ADMIN said:

                                http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                I don't see a web phone available there. Can you use their web phone product without their PBX?

                                as far as i'm concerned you cannot,
                                but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                                It's a great feature. But it is separate from the PBX code. You just have to go find a web phone that you like and use that. No reason to have it connected with the PBX itself.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @IT-ADMIN said:

                                  @Dashrender said:

                                  And you'll need to expose your PBX to the internet to make this work.

                                  not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                  Still exposed, but not fully. Better than nothing.

                                  I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                  IT-ADMINI 1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    i think if you use a simple webphone (without being associated with any PBX) you will not be able to route the call to a hard phone, it will be kind of a skype call which is not practical in our business at all, the agent must answers calls with a hard phone

                                    1 Reply Last reply Reply Quote 0
                                    • IT-ADMINI
                                      IT-ADMIN @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @IT-ADMIN said:

                                      @Dashrender said:

                                      And you'll need to expose your PBX to the internet to make this work.

                                      not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                      Still exposed, but not fully. Better than nothing.

                                      I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                      yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        Skype can be answered with a traditional phone, at least consumer based ones. I'd be surprised if there wasn't a module for some PBX (maybe not FreePBX) to accept Skype calls.

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                                        • IT-ADMINI
                                          IT-ADMIN
                                          last edited by

                                          port forward is more secure than exposing your entire PBX to the cloud

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @IT-ADMIN said:

                                            @Dashrender said:

                                            And you'll need to expose your PBX to the internet to make this work.

                                            not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                            Still exposed, but not fully. Better than nothing.

                                            I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                            yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                                            Sure, but I also didn't say to give it a public IP, I said that you'd need to expose it to the internet - which you do through a DMZ NAT Port setup as well as by giving a public IP. 🙂

                                            IT-ADMINI 1 Reply Last reply Reply Quote 0
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