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    who had used webphone in freePBX

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @A Former User
      last edited by

      @thecreativeone91 said:

      That's actually not trunk a SIP trunk and extension aren't the same.

      What's the difference?

      ? 1 Reply Last reply Reply Quote 1
      • ?
        A Former User @scottalanmiller
        last edited by

        @scottalanmiller said:

        @thecreativeone91 said:

        That's actually not trunk a SIP trunk and extension aren't the same.

        What's the difference?

        A Trunk is the Circuit, an extension is not.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          In Asterisk, the VoIP trunks are configured in the extensions list. Asterisk sure calls them extensions. And technically they are no different than any other extension, other than normally they originate from the inside out.

          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            so returning to the main question, anyone have any idea how to set a webphone in freePBX ???

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              so returning to the main question, anyone have any idea how to set a webphone in freePBX ???

              Depends on how you have set up the webphone. What web phone will you be using? I suspect that the web phone documentation will tell you what to do.

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                @IT-ADMIN said:

                http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @IT-ADMIN
                    last edited by

                    @IT-ADMIN said:

                    actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

                    FreePBX has no limitations. It will treat it however you want.

                    1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

                        That could be. FreePBX might not expose that functionality.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          And you'll need to expose your PBX to the internet to make this work.

                          scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said:

                            And you'll need to expose your PBX to the internet to make this work.

                            Yes, for sure.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @IT-ADMIN
                              last edited by

                              @IT-ADMIN said:

                              @IT-ADMIN said:

                              http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                              like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                              I don't see a web phone available there. Can you use their web phone product without their PBX?

                              DashrenderD IT-ADMINI 2 Replies Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN @Dashrender
                                last edited by IT-ADMIN

                                @Dashrender said:

                                And you'll need to expose your PBX to the internet to make this work.

                                not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @IT-ADMIN said:

                                  @IT-ADMIN said:

                                  http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                  like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                  I don't see a web phone available there. Can you use their web phone product without their PBX?

                                  That's probably the problem the OP is running into. Can't seem to make it work directly - which it's probably not meant to.

                                  1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @IT-ADMIN said:

                                    @IT-ADMIN said:

                                    http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                    like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                    I don't see a web phone available there. Can you use their web phone product without their PBX?

                                    as far as i'm concerned you cannot,
                                    but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      @Dashrender said:

                                      And you'll need to expose your PBX to the internet to make this work.

                                      not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                      Still exposed, but not fully. Better than nothing.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        @scottalanmiller said:

                                        @IT-ADMIN said:

                                        @IT-ADMIN said:

                                        http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                        like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                        I don't see a web phone available there. Can you use their web phone product without their PBX?

                                        as far as i'm concerned you cannot,
                                        but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                                        It's a great feature. But it is separate from the PBX code. You just have to go find a web phone that you like and use that. No reason to have it connected with the PBX itself.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @IT-ADMIN said:

                                          @Dashrender said:

                                          And you'll need to expose your PBX to the internet to make this work.

                                          not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                          Still exposed, but not fully. Better than nothing.

                                          I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                          IT-ADMINI 1 Reply Last reply Reply Quote 0
                                          • IT-ADMINI
                                            IT-ADMIN
                                            last edited by

                                            i think if you use a simple webphone (without being associated with any PBX) you will not be able to route the call to a hard phone, it will be kind of a skype call which is not practical in our business at all, the agent must answers calls with a hard phone

                                            1 Reply Last reply Reply Quote 0
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