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    who had used webphone in freePBX

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    • ?
      A Former User @IT-ADMIN
      last edited by A Former User

      @IT-ADMIN said:

      the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

      Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

      scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @A Former User
        last edited by

        @thecreativeone91 said:

        @IT-ADMIN said:

        the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

        Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

        In Asterisk, and with some other PBXs, you can designate extensions as being external. It's a weird thing but because the VoIP trunks are external (but are just SIP lines like any phone) the idea that there is an internal side and an external side is purely one of logic in the PBX. He's right, the web phone clients can be turned into fully external and connect no differently than any non-internal SIP call.

        1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN @A Former User
          last edited by IT-ADMIN

          @thecreativeone91 said:

          @IT-ADMIN said:

          the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

          Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

          even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

          ? scottalanmillerS 2 Replies Last reply Reply Quote 0
          • ?
            A Former User @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

            a SIP trunk isn't an extension.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

              Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.

              ? 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @A Former User
                last edited by

                @thecreativeone91 said:

                a SIP trunk isn't an extension.

                In Asterisk it is. It's just another SIP connection.

                1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  the fact that a webphone is an outside line is its ability to accept multiple calls in one time not like internal extension one person can call in one time

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @IT-ADMIN said:

                    even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

                    Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.

                    That's actually not trunk a SIP trunk and extension aren't the same.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      the fact that a webphone is an outside line is its ability to accept multiple calls in one time not like internal extension one person can call in one time

                      Actually that's not a limitation of the internal extensions either. Each extension is itself a trunk with unlimited call handling capabilities. Just no one enables that, normally.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @A Former User
                        last edited by

                        @thecreativeone91 said:

                        That's actually not trunk a SIP trunk and extension aren't the same.

                        What's the difference?

                        ? 1 Reply Last reply Reply Quote 1
                        • ?
                          A Former User @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @thecreativeone91 said:

                          That's actually not trunk a SIP trunk and extension aren't the same.

                          What's the difference?

                          A Trunk is the Circuit, an extension is not.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            In Asterisk, the VoIP trunks are configured in the extensions list. Asterisk sure calls them extensions. And technically they are no different than any other extension, other than normally they originate from the inside out.

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              so returning to the main question, anyone have any idea how to set a webphone in freePBX ???

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                so returning to the main question, anyone have any idea how to set a webphone in freePBX ???

                                Depends on how you have set up the webphone. What web phone will you be using? I suspect that the web phone documentation will tell you what to do.

                                1 Reply Last reply Reply Quote 0
                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                  like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

                                      FreePBX has no limitations. It will treat it however you want.

                                      1 Reply Last reply Reply Quote 0
                                      • IT-ADMINI
                                        IT-ADMIN
                                        last edited by

                                        but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

                                          That could be. FreePBX might not expose that functionality.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            And you'll need to expose your PBX to the internet to make this work.

                                            scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
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