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    CloudatCost and Fibernetics April to May Outage

    Scheduled Pinned Locked Moved News
    fiberneticscloudatcost
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    • I
      IRJ @Reid Cooper
      last edited by

      @Reid-Cooper said:

      I have a suspicion that maybe they are not coming back this time.

      Are there any repercussions if they do this?

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @IRJ
        last edited by

        @IRJ said:

        @Reid-Cooper said:

        I have a suspicion that maybe they are not coming back this time.

        Are there any repercussions if they do this?

        ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

        I 1 Reply Last reply Reply Quote 0
        • I
          IRJ @A Former User
          last edited by

          @thecreativeone91 said:

          @IRJ said:

          @Reid-Cooper said:

          I have a suspicion that maybe they are not coming back this time.

          Are there any repercussions if they do this?

          ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

          I am glad that I never spent a penny. I won a free server in the ML contest. I never trusted the business model of one time purchase for something that needs continual maintenance.

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          • S
            scottalanmiller
            last edited by

            I've gotten an email from them. They will be online in a few minutes.

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            • S
              scottalanmiller
              last edited by

              Online here I mean, no word on being online for the datacenter.

              ? 1 Reply Last reply Reply Quote 0
              • I
                IRJ @scottalanmiller
                last edited by

                @scottalanmiller said:

                I've gotten an email from them. They will be online in a few minutes.

                Does it even matter at this point?

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                • ?
                  A Former User @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  Online here I mean, no word on being online for the datacenter.

                  Bahahah.

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                  • M
                    mlnews
                    last edited by

                    https://twitter.com/cloudatcost/status/594156214067466240

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                    • M
                      mlnews
                      last edited by

                      https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                      This is the official link for the network status.

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                      • ?
                        A Former User @mlnews
                        last edited by A Former User

                        @mlnews said:

                        https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                        This is the official link for the network status.

                        Lies...There's no way anyone is believing that.

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                        • D
                          dafyre
                          last edited by

                          They Seriously need to be using Zabbix or something for monitoring their links...

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @dafyre
                            last edited by

                            @dafyre said:

                            They Seriously need to be using Zabbix or something for monitoring their links...

                            But then they couldn't always blame outages on someone else.

                            1 Reply Last reply Reply Quote 1
                            • A
                              AmanBhogal Vendor
                              last edited by

                              Hey everybody,

                              In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                              As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                              The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                              The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                              I will do my best to keep everybody posted on a regular basis.

                              R 1 Reply Last reply Reply Quote -3
                              • R
                                Reid Cooper @AmanBhogal
                                last edited by Reid Cooper

                                @AmanBhogal said:

                                Hey everybody,

                                In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                I will do my best to keep everybody posted on a regular basis.

                                What does Rogers have to do with it? You have redundant connections, why have you chosen not to failover? The issue is with you, not with Rogers. That there is a loss of redundancy, a loss of capacity, that might be Rogers. But the downtime issue is not Rogers and mentioning them is an excuse.

                                Rogers has nothing to do with the downtime. Why are you DOWN is the question and why is no attempt at resolving it being made?

                                ? 1 Reply Last reply Reply Quote 1
                                • ?
                                  A Former User @Reid Cooper
                                  last edited by

                                  @Reid-Cooper said:

                                  @AmanBhogal said:

                                  Hey everybody,

                                  In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                  As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                  The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                  The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                  I will do my best to keep everybody posted on a regular basis.

                                  What does Rogers have to do with it? You have redundant connections, why have you chosen not to failover? The issue is with you, not with Rogers. That there is a loss of redundancy, a loss of capacity, that might be Rogers. But the downtime issue is not Rogers and mentioning them is an excuse.

                                  Rogers has nothing to do with the downtime. Why are you DOWN is the question and why is no attempt at resolving it being made?

                                  Exactly. How does a Datacenter not know how to advertise it's routes and subnets over multiple connections? people run more reliable and redundant hosting out of their houses.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mlnews
                                    last edited by

                                    https://twitter.com/cloudatcost/status/594169115939475456

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @mlnews
                                      last edited by A Former User

                                      @mlnews said:

                                      https://twitter.com/cloudatcost/status/594169115939475456

                                      So about 30 hrs for a failover that should be automatic.

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                                      • S
                                        scottalanmiller
                                        last edited by

                                        Back up here.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User
                                          last edited by

                                          Up here. going to get some stuff off of it. then never use it again. Still waiting on the paypal disputes.

                                          1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom
                                            last edited by

                                            Finally back!

                                            1 Reply Last reply Reply Quote 0
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