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    CloudatCost and Fibernetics April to May Outage

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    fibernetics cloudatcost
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    • scottalanmillerS
      scottalanmiller
      last edited by

      And they are using R810 quad socket systems which makes Windows that much harder and are very inefficient for cloud workloads. Everything I found out is just one horrible decision layered on another as if they don't have any IT people there and are just buying whatever they heard about somewhere. I wouldn't be surprised if they were considering running the whole shebang on a VRTX.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        I can get to my server via the console and see that it is up. Just can't use it.

        1 Reply Last reply Reply Quote 0
        • nadnerBN
          nadnerB
          last edited by

          I don't know if I'd giggle or cry if the outage was caused by a negative balance in their bank account.

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          • gjacobseG
            gjacobse
            last edited by

            Can't say I'm adding anything here.. I can access the panel - but not via the console or with putty.

            I am disappointed,.. but it's not the end of the world for me. I haven't really done anything with my two sessions,.. It is what it is. It shows a failure point for any Cloud based service.

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            • ?
              A Former User
              last edited by

              No one else seems to be having issues with rodgers at this point. Seems Odd.

              @scottalanmiller They might not even be using the enterprise version of ESXi, they could be using some free ESXi license without vMotion given the lack of funding.

              Also we have no real proof aside from their own claim to be owned by Fibernetics. There Articles of Organization does not list them, it list some guy (who has a really nice house in Canada btw). It's a Venture capital company that owns a few other risky ventures. Fibernetics has from some reports of some people denied that they own Cloud at Cost and suggested they are more of a partner & provider ( but, not a business partner)

              Also I wonder if it's true about only $51,000 net worth http://kikstats.com/site/cloudatcost.com

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              • ?
                A Former User
                last edited by A Former User

                Here's one of there other ventures: http://www.fongo.com/

                It looks like they will partner with most any employee's ideas on companies: http://www.fibernetics.ca/about-us/fibernetics-ventures/

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                • IRJI
                  IRJ @Reid Cooper
                  last edited by

                  @Reid-Cooper said:

                  I have a suspicion that maybe they are not coming back this time.

                  Are there any repercussions if they do this?

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @IRJ
                    last edited by

                    @IRJ said:

                    @Reid-Cooper said:

                    I have a suspicion that maybe they are not coming back this time.

                    Are there any repercussions if they do this?

                    ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

                    IRJI 1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ @A Former User
                      last edited by

                      @thecreativeone91 said:

                      @IRJ said:

                      @Reid-Cooper said:

                      I have a suspicion that maybe they are not coming back this time.

                      Are there any repercussions if they do this?

                      ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

                      I am glad that I never spent a penny. I won a free server in the ML contest. I never trusted the business model of one time purchase for something that needs continual maintenance.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I've gotten an email from them. They will be online in a few minutes.

                        IRJI 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Online here I mean, no word on being online for the datacenter.

                          ? 1 Reply Last reply Reply Quote 0
                          • IRJI
                            IRJ @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            I've gotten an email from them. They will be online in a few minutes.

                            Does it even matter at this point?

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                            • ?
                              A Former User @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              Online here I mean, no word on being online for the datacenter.

                              Bahahah.

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                              • mlnewsM
                                mlnews
                                last edited by

                                https://twitter.com/cloudatcost/status/594156214067466240

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                                • mlnewsM
                                  mlnews
                                  last edited by

                                  https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                                  This is the official link for the network status.

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                                  • ?
                                    A Former User @mlnews
                                    last edited by A Former User

                                    @mlnews said:

                                    https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                                    This is the official link for the network status.

                                    Lies...There's no way anyone is believing that.

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                                    • dafyreD
                                      dafyre
                                      last edited by

                                      They Seriously need to be using Zabbix or something for monitoring their links...

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @dafyre
                                        last edited by

                                        @dafyre said:

                                        They Seriously need to be using Zabbix or something for monitoring their links...

                                        But then they couldn't always blame outages on someone else.

                                        1 Reply Last reply Reply Quote 1
                                        • AmanBhogalA
                                          AmanBhogal Vendor
                                          last edited by

                                          Hey everybody,

                                          In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                          As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                          The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                          The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                          I will do my best to keep everybody posted on a regular basis.

                                          Reid CooperR 1 Reply Last reply Reply Quote -3
                                          • Reid CooperR
                                            Reid Cooper @AmanBhogal
                                            last edited by Reid Cooper

                                            @AmanBhogal said:

                                            Hey everybody,

                                            In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                            As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                            The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                            The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                            I will do my best to keep everybody posted on a regular basis.

                                            What does Rogers have to do with it? You have redundant connections, why have you chosen not to failover? The issue is with you, not with Rogers. That there is a loss of redundancy, a loss of capacity, that might be Rogers. But the downtime issue is not Rogers and mentioning them is an excuse.

                                            Rogers has nothing to do with the downtime. Why are you DOWN is the question and why is no attempt at resolving it being made?

                                            ? 1 Reply Last reply Reply Quote 1
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