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    CloudatCost and Pertino

    IT Discussion
    cloudatcost
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    • ?
      A Former User
      last edited by A Former User

      They said they expect to be up by 8PM EST.

      Somehow you really question how the heck Cloud@cost is running. They are supposedly a fiber provider. They have stated they have two different providers of fiber backbone and they have a wireless backhaul yet, a small outage takes most of them out. Is this running out of someones house? Really. Ever heard of BGP C@C?

      Rogers does have some outages but still they are suppose to plan for this.
      https://twitter.com/RogersHelps/with_replies

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      • ?
        A Former User
        last edited by

        I just completed my Charge Back with Ally, and they already returned my money šŸ™‚

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        • ?
          A Former User
          last edited by A Former User

          "they are still splicing the fibers. Updated ETA from the tech is 40min."
          From Twitter feed

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @A Former User
            last edited by

            @thecreativeone91 said:

            "they are still splicing the fibers. Updated ETA from the tech is 40min."
            From Twitter feed

            So, yeah their really good with giving actuate ETAs.

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            • dafyreD
              dafyre
              last edited by

              At least we're not the ones in the ditch having to splice fibers by hand. Been there, done that, not fun. I worked with the fiber guy at my last job, and it took him half a day to get a 6 or 12 (I forget which) strand run straightned out. It was crazy.

              I can't imagine what a metro fiber line would be like.

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              • ?
                A Former User @dafyre
                last edited by

                @dafyre said:

                I can't imagine what a metro fiber line would be like.

                It's really not as bad these days. There are fusion auto splicers that have camera built in for inspections of the splice. I've done it a couple times with underground fiber.

                The issue is though that C@C didn't have BGP setup properly to get the subnets on multiple ISP routes or they are lying and don't even have the multiple connections.

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                • ?
                  A Former User
                  last edited by

                  Capture.PNG

                  Hahaha. Some friendly bets?

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                  • nadnerBN
                    nadnerB @A Former User
                    last edited by

                    @thecreativeone91 said:

                    Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.

                    Depends on what the car/truck/vehicle-of-doom hit... The local telephone exchange may have had a meet 'n' greet with a drunk driver.
                    Either way, no network redundancy is an epic fail for a data center.

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                    • nadnerBN
                      nadnerB
                      last edited by

                      Perhaps, their service is too cheap?
                      In all senses of the word 'cheap' and phrase 'too cheap'.
                      Ā 
                      As far as Data Centers go, their product is definitely cheap and definitely NOT inexpensive

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                      • nadnerBN
                        nadnerB
                        last edited by

                        I'd like to point out that it's been 2 months since this thread:

                        • http://mangolassi.it/topic/4116/cloudatcost-currently-offline
                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • nadnerBN
                          nadnerB
                          last edited by

                          The issue appears to be resolved as I can get to my panel but I can't confirm that I can reach my VPS.
                          For those that are interested, here's a/the(?) outage map that I nabbed.
                          CatCoutage.jpg
                          https://canadianoutages.com/status/rogers/news/62235-problems-at-rogers

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                          • scottalanmillerS
                            scottalanmiller @nadnerB
                            last edited by

                            @nadnerB said:

                            I'd like to point out that it's been 2 months since this thread:

                            • http://mangolassi.it/topic/4116/cloudatcost-currently-offline

                            Two months waiting for the follow up on it, too.

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              My server is still down too. Twenty four hours and they haven't failed over to anything. This is rather epic. If they weren't an ISP too, it wouldn't seem quite as bad.

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                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Forty minute ETA six hours ago.... no updates since. Seriously?

                                Screen Shot 2015-05-01 at 9.28.50 AM.png

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Still no access here.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Another hour, still no updates from CloudatCost, still no access.

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                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      They have still not responded to these questions from two months ago...

                                      Screen Shot 2015-05-01 at 12.15.09 PM.png

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Everyone keeps asking why the failover didn't happen.

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                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          https://twitter.com/Beacher72/status/594068500546756608

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                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            https://twitter.com/teamrezclan/status/594018213060456449

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