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    Dell r720 and Hitachi Drive

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    • gjacobseG
      gjacobse
      last edited by

      Specs:
      Dell r720 surplused
      Hitachi HUC106060css600 512 drives

      I admit - I've realized that the last server I had to physically touch was likely back in 2009. While I have worked with systems, I've not had to build or rebuild an array in a very long time. So I am a tad rusty.

      System does see these drives - I have a full complement of sixteen to fully populate the two bays. However I have run into a slight issue with these drives I hadn't had to work with previously as technology has changed.

      These drives are per the details above 512/512e and the r720 doesn't want to 'accept' them. While the PERC does see them, they are all marked as BLOCKED.

      Now, I understand that sector size is set and cannot be changed - I rather expected to find the correct firmware needed to update the PERC to allow these drives to be used...

      I do see that Dell has the driver for this drive - but reading the details about it seems to point at an OS side issue and not the PERC.

      I fully expect that I am simply overlooking the solution because I am looking at or for the wrong information.

      travisdh1T 1 Reply Last reply Reply Quote 0
      • travisdh1T
        travisdh1 @gjacobse
        last edited by

        @gjacobse said in Dell r720 and Hitachi Drive:

        Specs:
        Dell r720 surplused
        Hitachi HUC106060css600 512 drives

        I admit - I've realized that the last server I had to physically touch was likely back in 2009. While I have worked with systems, I've not had to build or rebuild an array in a very long time. So I am a tad rusty.

        System does see these drives - I have a full complement of sixteen to fully populate the two bays. However I have run into a slight issue with these drives I hadn't had to work with previously as technology has changed.

        These drives are per the details above 512/512e and the r720 doesn't want to 'accept' them. While the PERC does see them, they are all marked as BLOCKED.

        Now, I understand that sector size is set and cannot be changed - I rather expected to find the correct firmware needed to update the PERC to allow these drives to be used...

        I do see that Dell has the driver for this drive - but reading the details about it seems to point at an OS side issue and not the PERC.

        I fully expect that I am simply overlooking the solution because I am looking at or for the wrong information.

        Are you looking at the PERC bios screen? If it's in standard RAID mode, that's where you need to setup the array.

        Hotkeys are always different. If you have access to the iDRAC, you should be able to boot directly into the RAID bios from that. I have an even older R620 still in use as my home lab box, and that's normally how I access the PERC bios when needed.

        You're reminding me that I really should see about upgrading my home lab box.

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse
          last edited by

          Sadly,.. While I can access the PERC I cannot access the iDRAC;

          iDRAC settings Version: 1.65.65.04
          SWC0700: iDRAC is not ready. The configuration values cannot be accessed.

          The PERC sees all drives installed, but the State is Blocked.

          1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse
            last edited by

            iDRAC -

            Ended up being short lived excitement when I came in last night to see that I could access the LifeCycle controller and was able to get the iDRAC connected.

            Used the reboot option and that was it I suppose... Back to LifeCycle controller being disabled and the iDRAC being inaccessible.

            Odd also is that it seems to only allow one of the four main NICs over the iDRAC NIC - Has it been so long since I worked on something at this level that I've misconstrued some information on how the iDRAC NIC is suppose to work/

            travisdh1T 1 Reply Last reply Reply Quote 0
            • travisdh1T
              travisdh1 @gjacobse
              last edited by

              @gjacobse said in Dell r720 and Hitachi Drive:

              iDRAC -

              Ended up being short lived excitement when I came in last night to see that I could access the LifeCycle controller and was able to get the iDRAC connected.

              Used the reboot option and that was it I suppose... Back to LifeCycle controller being disabled and the iDRAC being inaccessible.

              Odd also is that it seems to only allow one of the four main NICs over the iDRAC NIC - Has it been so long since I worked on something at this level that I've misconstrued some information on how the iDRAC NIC is suppose to work/

              iDRAC normally has a NIC separate from all the others. Some utilize the same NIC as the main system, but those are the jank version. My R620 iDRAC is a physically separate network port, and all the servers at work are as well.

              gjacobseG 1 Reply Last reply Reply Quote 1
              • gjacobseG
                gjacobse @travisdh1
                last edited by

                @travisdh1

                Yes, this unit does have the iDRAC port also, which is why this seems weird…

                travisdh1T 1 Reply Last reply Reply Quote 0
                • travisdh1T
                  travisdh1 @gjacobse
                  last edited by

                  @gjacobse Now that I think about it, you might want to try a bios reset on the iDRAC. I don't know if that will make a difference, but it's corrected issues with them for me in the past.

                  1 Reply Last reply Reply Quote 0
                  • IThomeboy80I
                    IThomeboy80
                    last edited by

                    Maybe flashing the raid card firmware back to its original state you can see the drives. You can pick up the firmware on dell support and drivers site.

                    gjacobseG 1 Reply Last reply Reply Quote 1
                    • gjacobseG
                      gjacobse @IThomeboy80
                      last edited by

                      @IThomeboy80

                      I think I have already tried this and it didn’t work.
                      That said, I also may not have work ask thing I have tried.

                      When I got the 720, I also got a 710. The 720 had eight drives in it, but was given to a friend to host one of our games. Turns out those drives had windows 10 on them.

                      We dropped them in the 720 and it will boot, but still complains about the iDrac…

                      It’s been a bit crazy between a new roof, plumbing issues and rain from Helene. No damage to the house, but the an area has a lot of trees downed…. Nothing like this in NC or TN..

                      I will try again and see what happens

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