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    Rackspace Blocking Zoho Email

    IT Discussion
    email smtp rackspace zoho
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    • pmonchoP
      pmoncho
      last edited by

      Reddit has a post that Rackspace had an email ransomware incident.

      Don't know about its credibility though.

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @pmoncho
        last edited by

        @pmoncho said in Rackspace Blocking Zoho Email:

        Reddit has a post that Rackspace had an email ransomware incident.

        Don't know about its credibility though.

        Interesting. I've had many customers on Rackspace have issues in the last couple days. I don't know if they are real, related or otherwise. But, that would explain things.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          It's real, this just posted....

          https://www.houstonchronicle.com/business/article/Rackspace-ransomware-attack-timeline-17635834.php

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            If you can't see that one...

            https://www.axios.com/2022/12/06/rackspace-server-outage-ransomware-attack

            pmonchoP 1 Reply Last reply Reply Quote 2
            • pmonchoP
              pmoncho @scottalanmiller
              last edited by

              @scottalanmiller
              Dang. That stinks.

              Definitely explains your email issue.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @pmoncho
                last edited by

                @pmoncho said in Rackspace Blocking Zoho Email:

                @scottalanmiller
                Dang. That stinks.

                Definitely explains your email issue.

                Yeah

                1 Reply Last reply Reply Quote 0
                • PhlipElderP
                  PhlipElder @scottalanmiller
                  last edited by

                  @scottalanmiller said in Rackspace Blocking Zoho Email:

                  We have multiple customers all reporting the same thing, emails going from Zoho customers to Rackspace customers are being blocked by IP by Rackspace.

                  It's bad. There's a number of articles out there that indicate that they were pretty far behind on their patching.

                  My guess is HAFNIUM.

                  They've moved everything over to O365. No going back.

                  https://redmondmag.com/articles/2022/12/06/rackspace-confirms-ransomware-attack-on-hosted-exchange-service.aspx

                  https://doublepulsar.com/rackspace-cloud-office-suffers-security-breach-958e6c755d7f

                  https://status.apps.rackspace.com/index/viewincidents?group=2

                  $40M ain't no chump change. :0(

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    About 25% of share value gone, wow.

                    PhlipElderP 1 Reply Last reply Reply Quote 0
                    • PhlipElderP
                      PhlipElder @scottalanmiller
                      last edited by

                      @scottalanmiller said in Rackspace Blocking Zoho Email:

                      About 25% of share value gone, wow.

                      On the positive side they had segmentation so a degree of separation between their various operations.

                      On the negative side if it was HAFNIUM, they didn't have IPS (Intrusion Protection) in front of their hosted Exchange as our SonicWALL units with IPS turned on got an update for HAFNIUM not long after it became commonplace.

                      1 Reply Last reply Reply Quote 2
                      • J
                        JasGot
                        last edited by

                        It also affected the Hosted Exchange servers they run for Intermedia.

                        PhlipElderP dbeatoD 2 Replies Last reply Reply Quote 0
                        • PhlipElderP
                          PhlipElder @JasGot
                          last edited by PhlipElder

                          @JasGot said in Rackspace Blocking Zoho Email:

                          It also affected the Hosted Exchange servers they run for Intermedia.

                          There's a military term that applies here: Cl-sterF-ck.

                          Wow.

                          1 Reply Last reply Reply Quote 1
                          • dbeatoD
                            dbeato @JasGot
                            last edited by

                            @JasGot Intermedia doesn't' host as far as I know any Exchange Servers through Rackspace.

                            1 Reply Last reply Reply Quote 0
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