Will faxes ever die - cheapest way to forward a DID
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@gjacobse said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
@gjacobse said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
What is etherFax?
We have set FORCE TLS on all of our outgoing email. This ensures that we only send email over encrypted connections.
if your management would accept that - then you too could do the same.
The issue is getting the other side to have a process for dealing with receiving emails instead of faxes.
We have M365 - I use power automate to watch a shared mailbox - and when an attachment comes in - it pulls it out and saves it to a folder in sharepoint. that folder is mapped into OneDrive for Business for those who need it. Works pretty slick.
The goal - at some point - is to follow the same thought. Fax pops across etherFax and is then dropped into ODfB for the site / department. Most of the faxes that come in are one that are put right into the EMR - so there isn't much need to print...
Why are you accepting your own faxes? Your EMR (my EMR) will accept the faxes directly for you.
We originally turned this on Day one with that EMR - but turned it off 6 months later because the Vendor was attaching old notes to new orders and closing the orders causing them not to actually happen. Huge medical issues there.
2 years ago we turned it back on - all faxes go to the EMR vendor directly - they sort them into patient charts directly, label them, etc. Those that can't be sorted are assigned to our Medical Records staff to handle. This last part includes things like memos, ads, etc that aren't medical in nature.
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@jt1001001 said in Will faxes ever die - cheapest way to forward a DID:
@dashrender THisis an awsome idea. I need to lay with this!
Yeah - this was a really nice solution -
This customer has FreePBX which will accept faxes - FreePBX forwards to a shared mailbox. Then Power Automate picks up the file and drops it in SP as I said.
This solution really improved the workflow - even when it was - Faxes into Fax machine - saved to a local file share - the problem was users couldn't access the faxes from home - moving it all to Sharepoint solved that problem.
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
hy are you accepting your own faxes? Your EMR (my EMR) will accept the faxes directly for you.
Thanks for making me spew Mountain Dew out my nose....
You jest right? Depends on how you are set up maybe. Remember - This is so overly complex of a configuration for the same application...
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@gjacobse said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
hy are you accepting your own faxes? Your EMR (my EMR) will accept the faxes directly for you.
Thanks for making me spew Mountain Dew out my nose....
You jest right? Depends on how you are set up maybe. Remember - This is so overly complex of a configuration for the same application...
Perhaps you saw my post about why is Gene's company using VDI for EMR? Do you know why?
beyond that though - I'm not sure what's so complex about having the EMR accept your faxes directly? you can have a different number for each department and different rules for each.
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
I'm not sure what's so complex about having the EMR accept your faxes directly? you can have a different number for each department and different rules for each.
And this is where I have to go back,.... and ask questions of people that may know more about it....
Allegedly - lol... Allegedly it was something that was started, paid for,.. and then - abandoned..... for another solution that was paid for and implemented... Allegedly. So - it's a case of .....
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@gjacobse said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
I'm not sure what's so complex about having the EMR accept your faxes directly? you can have a different number for each department and different rules for each.
And this is where I have to go back,.... and ask questions of people that may know more about it....
Allegedly - lol... Allegedly it was something that was started, paid for,.. and then - abandoned..... for another solution that was paid for and implemented... Allegedly. So - it's a case of .....
uh - if it was - then why are we talking about etherfax?
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
uh - if it was - then why are we talking about etherfax?
I knew not the previous supposed and alleged solution.
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@gjacobse said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
uh - if it was - then why are we talking about etherfax?
I knew not the previous supposed and alleged solution.
You're kidding - etherfax is the new solution? oh man..
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Move to a Virtual Inbound and Outbound fax service. Much cheaper than real fax and much more flexible
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@eleceng said in Will faxes ever die - cheapest way to forward a DID:
Move to a Virtual Inbound and Outbound fax service. Much cheaper than real fax and much more flexible
I have been looking at that for years, and it's Never been true.
We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.
it's significantly cheaper to have a local fax machine, local provided dial tone (from Cox is $35/m) saving to a network share.
Now days we have a SIP trunk delivering to a FreePBX server which emails to our O365 account where a power automate script grabs the file and saves it to Sharepoint for anyone to access.
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.
Skyetel is $.03/m for faxing on their Skyefax service. $600/m would be 20,000 minutes of faxing. That would require a physical fax machine / phone line to be in continuous use for something like 13 hours per day, 7 days a week without dropping. At 700 faxes, that would be 29 minutes average per fax to make it cost that much.
While theoretically possible, it's only theoretically possible to cost that much. In the real world a fax is much closer to two minutes. And if you were getting those numbers of a single Cox line, the line wouldn't be able to support it at that volume even if you were running 24x7 to coordinate it and Cox would absolutely cut you off as their "unlimited" definitely doesn't mean "unlimited" to that degree.
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@scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:
Skyetel is $.03/m for faxing
For SkyeFax
Normal faxing to the PBX is based on your inbound per minute cost. Of which, the Skyetel retail rate is $0.01/minute for inbound.
Relationship pricing is lower.
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@jaredbusch said in Will faxes ever die - cheapest way to forward a DID:
For SkyeFax
yeah, i listed that.
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@scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.
Skyetel is $.03/m for faxing on their Skyefax service. $600/m would be 20,000 minutes of faxing. That would require a physical fax machine / phone line to be in continuous use for something like 13 hours per day, 7 days a week without dropping. At 700 faxes, that would be 29 minutes average per fax to make it cost that much.
While theoretically possible, it's only theoretically possible to cost that much. In the real world a fax is much closer to two minutes. And if you were getting those numbers of a single Cox line, the line wouldn't be able to support it at that volume even if you were running 24x7 to coordinate it and Cox would absolutely cut you off as their "unlimited" definitely doesn't mean "unlimited" to that degree.
That cost I gave you was for specifically listed HIPAA compliant fax solutions. Something that Skyetel told me was not their goal. I'm also not sure if Skyefax delivers to email or just to an onsite fax machine for you - I'm pretty sure they send you a box to connect to your fax machine. blah blah blah..
The Skyefax solution is a potentially more reliable end to end fax setup, one that wouldn't work with my FreePBX setup (well, not without reintroducing what caused much of the problems in the first first place - my local last mile).
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
That cost I gave you was for specifically listed HIPAA compliant fax solutions.
All fax is allowed by HIPAA, no fax meets any minimal level of compliance without a waiver.
What you are wanting is someone to assume responsibility for the faxing, which is completely different than compliance.
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
one that wouldn't work with my FreePBX setup
Why do you want the fax to work only with FreePBX rather than being a separate thing? Not saying that that is bad, but since FreePBX doesn't support faxing over web for reliability and security, why stick to it as the fax part of your solution?
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
Something that Skyetel told me was not their goal.
Because it's not a thing.
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@scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:
@dashrender said in Will faxes ever die - cheapest way to forward a DID:
one that wouldn't work with my FreePBX setup
Why do you want the fax to work only with FreePBX rather than being a separate thing? Not saying that that is bad, but since FreePBX doesn't support faxing over web for reliability and security, why stick to it as the fax part of your solution?
Well - if Skyefax can save directly to OneDrive for Business, I suppose that could work - which means if Skyefax sends to email it could be made to work...
But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.
Is it? Where did he point that out?
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@dashrender said in Will faxes ever die - cheapest way to forward a DID:
which means if Skyefax sends to email it could be made to work...
You can do THAT with the old solutions, too.
offers a secure document delivery platform and suite of applications widely used across a broad range of industries to digitize workflows and optimize business processes. As a leading provider of hybrid-cloud fax solutions supporting healthcare enterprises, etherFAX securely transmits protected health information and high-resolution, color documents directly to applications and devices with end-to-end encryption and ultra-fast transmission speeds.
