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    Unsolved FANVIL Deskphone setting for dialing

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    • J
      JasGot @Dashrender
      last edited by

      This post is deleted!
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      • J
        JasGot @Dashrender
        last edited by

        @Dashrender said in FANVIL Deskphone setting for dialing:

        how about 1 first?

        Good catch! Thanks!
        a52c82a8-1699-48c2-9cc7-068ea1508734-image.png

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          you can be more specific

          1[2-8]xxxxxxxxx

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          • JaredBuschJ
            JaredBusch
            last edited by

            I just plugged in a Fanvil X4U but it seems to not work?
            2c422cd7-64c1-4cbd-8fde-60d74de88dab-image.png

            Yealink is simple. If you add this, it simply does it.
            1226f16a-f603-436b-8767-e0eac19c1afd-image.png

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            • JaredBuschJ
              JaredBusch
              last edited by

              Fanvil's manual sucks balls.
              X4U: https://fanvil.com/Uploads/Temp/download/20210107/5ff6da34df118.pdf
              Beginning on Page 106.

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              • DashrenderD
                Dashrender
                last edited by

                I just tested this on my X5U

                b06df425-11ab-419e-afdc-8056f1fd8b46-image.png

                Seems to work, but only if you've first:

                1. picked up the handset
                2. pressed the speakerphone button
                3. pressed the headset button

                that's disappointing!
                My previous phones would open speakerphone automatically if I dial and it matches.

                J 1 Reply Last reply Reply Quote 0
                • RomoR
                  Romo
                  last edited by

                  Try disabling the Predial Feature - Phone Settings -> Features -> Enable Pre-Dial.

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                  • DashrenderD
                    Dashrender
                    last edited by

                    Well, @Romo is the man.

                    Change Phone settings > Features > Enable Pre-Dial to not checked (no idea what the default is) and the phone will enable speakerphone once you start dialing.

                    RomoR 1 Reply Last reply Reply Quote 0
                    • RomoR
                      Romo @Dashrender
                      last edited by

                      @Dashrender The default is Enable Pre-Dial checked.

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                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        That makes the phone now act like every other phone on the planet.

                        It also respects the default 10s digit timeout once predial is disabled.

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                        • J
                          JasGot @Dashrender
                          last edited by

                          @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                          JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @JasGot
                            last edited by JaredBusch

                            @JasGot said in FANVIL Deskphone setting for dialing:

                            @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                            We would assume, yes.

                            Also, one can only assume that it matches in order sequentially.

                            You could test that if you have multiple extensions on your phone.

                            J 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @JasGot
                              last edited by

                              @JasGot said in FANVIL Deskphone setting for dialing:

                              @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                              Yes, this makes the system auto dial for my extension which are between 1100-1399

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                              • J
                                JasGot @JaredBusch
                                last edited by

                                @JaredBusch said in FANVIL Deskphone setting for dialing:

                                Also, one can only assume that it matches in order sequentially.

                                The manual contradicts itself. In one section it says if a number matches more than one dial plan rule, no rules are applied. In another section it says if a number matches more than one rule, the first rule is applied.

                                I don't see any way to re-index the rules. So I guess you have to delete and re-create in order.

                                Maybe I can export, modify, and import to sort the rules. Dumb.

                                Probably need to get a fanvil developer to start hanging out here... 🙂

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @JasGot
                                  last edited by

                                  @JasGot said in FANVIL Deskphone setting for dialing:

                                  @JaredBusch said in FANVIL Deskphone setting for dialing:

                                  Also, one can only assume that it matches in order sequentially.

                                  The manual contradicts itself. In one section it says if a number matches more than one dial plan rule, no rules are applied. In another section it says if a number matches more than one rule, the first rule is applied.

                                  I don't see any way to re-index the rules. So I guess you have to delete and re-create in order.

                                  Maybe I can export, modify, and import to sort the rules. Dumb.

                                  Probably need to get a fanvil developer to start hanging out here... 🙂

                                  If I was using this phone I would have it all in provisioning files. so I would fix it there and tell the phone to update with a sip notify.

                                  1 Reply Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    It falls under the <call> heading.

                                    <call>
                                            <dialplan index="1">
                                                <Number>933</Number>
                                                <ApplyToCall>0</ApplyToCall>
                                                <MatchToSend>1</MatchToSend>
                                                <Media>0</Media>
                                                <Line>-1</Line>
                                                <Address></Address>
                                                <Port>0</Port>
                                                <Alias></Alias>
                                                <DelLen>0</DelLen>
                                                <Suffix></Suffix>
                                            </dialplan>
                                            <dialplan index="2">
                                                <Number>1xx</Number>
                                                <ApplyToCall>0</ApplyToCall>
                                                <MatchToSend>1</MatchToSend>
                                                <Media>0</Media>
                                                <Line>-1</Line>
                                                <Address></Address>
                                                <Port>0</Port>
                                                <Alias></Alias>
                                                <DelLen>0</DelLen>
                                                <Suffix></Suffix>
                                            </dialplan>
                                    </call>
                                    
                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot
                                      last edited by

                                      This was fun. You can export the config as a txt file. Alter this section:

                                      --Dial Plan List-- :
                                      Item1 Number             :[2-8]xxxxxxxxx
                                      Item1 ApplyToCall        :0
                                      Item1 MatchToSend        :1
                                      Item1 Media              :0
                                      Item1 Line               :-1
                                      Item1 Address            :
                                      Item1 Port               :0
                                      Item1 Alias              :
                                      Item1 DelLen             :0
                                      Item1 Suffix             :
                                      Item2 Number             :911
                                      Item2 ApplyToCall        :0
                                      Item2 MatchToSend        :1
                                      Item2 Media              :0
                                      Item2 Line               :-1
                                      Item2 Address            :
                                      Item2 Port               :0
                                      Item2 Alias              :
                                      Item2 DelLen             :0
                                      Item2 Suffix             :
                                      Item3 Number             :1xxxxxxxxxx
                                      Item3 ApplyToCall        :0
                                      Item3 MatchToSend        :1
                                      Item3 Media              :0
                                      Item3 Line               :-1
                                      Item3 Address            :
                                      Item3 Port               :0
                                      Item3 Alias              :
                                      Item3 DelLen             :0
                                      Item3 Suffix             :
                                      Item4 Number             :9xxxxxxxxx
                                      Item4 ApplyToCall        :0
                                      Item4 MatchToSend        :1
                                      Item4 Media              :0
                                      Item4 Line               :-1
                                      Item4 Address            :
                                      Item4 Port               :0
                                      Item4 Alias              :
                                      Item4 DelLen             :0
                                      Item4 Suffix             :
                                      

                                      And then import the config.
                                      What you cannot do is change the "Item" order. I tried Item4, Item2, Item3, Item1 and all it did was erase all dial plans.

                                      And, to import, you only need the file header, section header, and items. So this imported just fine:

                                      <<VOIP CONFIG FILE>>Version:2.0000000000
                                      <CALL FEATURE MODULE>
                                      --Dial Plan List-- :
                                      Item1 Number             :[2-7]xxxxxxxxx
                                      Item1 ApplyToCall        :0
                                      Item1 MatchToSend        :1
                                      Item1 Media              :0
                                      Item1 Line               :-1
                                      Item1 Address            :
                                      Item1 Port               :0
                                      Item1 Alias              :
                                      Item1 DelLen             :0
                                      Item1 Suffix             :
                                      Item2 Number             :911
                                      Item2 ApplyToCall        :0
                                      Item2 MatchToSend        :1
                                      Item2 Media              :0
                                      Item2 Line               :-1
                                      Item2 Address            :
                                      Item2 Port               :0
                                      Item2 Alias              :
                                      Item2 DelLen             :0
                                      Item2 Suffix             :
                                      Item3 Number             :1xxxxxxxxxx
                                      Item3 ApplyToCall        :0
                                      Item3 MatchToSend        :1
                                      Item3 Media              :0
                                      Item3 Line               :-1
                                      Item3 Address            :
                                      Item3 Port               :0
                                      Item3 Alias              :
                                      Item3 DelLen             :0
                                      Item3 Suffix             :
                                      Item4 Number             :9xxxxxxxxx
                                      Item4 ApplyToCall        :0
                                      Item4 MatchToSend        :1
                                      Item4 Media              :0
                                      Item4 Line               :-1
                                      Item4 Address            :
                                      Item4 Port               :0
                                      Item4 Alias              :
                                      Item4 DelLen             :0
                                      Item4 Suffix             :
                                      
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                                      • J
                                        JasGot
                                        last edited by

                                        And Order does matter. In this rule set, if rule 4 comes before rule 2, it complains about conflicting rules.

                                        9ec9837c-8b18-4803-998f-39f9936f47e0-image.png

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • J
                                          JasGot @JaredBusch
                                          last edited by

                                          @JaredBusch said in FANVIL Deskphone setting for dialing:

                                          It falls under the <call> heading.

                                          This will be good when we go from playing to production with these phones.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @JasGot
                                            last edited by

                                            @JasGot said in FANVIL Deskphone setting for dialing:

                                            And Order does matter. In this rule set, if rule 4 comes before rule 2, it complains about conflicting rules.

                                            9ec9837c-8b18-4803-998f-39f9936f47e0-image.png

                                            It's likely not required, but I would change rule 4 to "9[2-8]xxxxxxxxx" then it's very obvious to anyone looking at your system that your intent is to allow for a 9 before the ten digit number is dialed.

                                            You should also change #3 to "1[2-8]xxxxxxxxx"

                                            and I would add
                                            "91[2-8]xxxxxxxxx"

                                            Do your inhouse rules require dialing a 9 before getting an outside line? or is that only there for users of a previous system?

                                            J 1 Reply Last reply Reply Quote 0
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