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    FOP2 - can't connect from CenturyLink

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    • travisdh1T
      travisdh1
      last edited by

      I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

      JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by

        @Dashrender said in FOP2 - can't connect from CenturyLink:

        I am using the standard port 4445.

        ............

        FFS don't confuse things.....

        You do not access FOP2 on a specific port.

        You use https://pbx.domian.com/fop2

        Yes, FOP2 itself uses port 4445 behind the scenes.

        DashrenderD 1 Reply Last reply Reply Quote 2
        • JaredBuschJ
          JaredBusch @travisdh1
          last edited by

          @travisdh1 said in FOP2 - can't connect from CenturyLink:

          I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

          This is what you see when you connect to FOP2
          aa37297d-2e20-4534-98c8-bfde6d0fc78f-image.png

          1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @travisdh1
            last edited by

            @travisdh1 said in FOP2 - can't connect from CenturyLink:

            I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

            I can get to port 443 - my FreePBX page loads just fine.

            JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said in FOP2 - can't connect from CenturyLink:

              @Dashrender said in FOP2 - can't connect from CenturyLink:

              I am using the standard port 4445.

              ............

              FFS don't confuse things.....

              You do not access FOP2 on a specific port.

              You use https://pbx.domian.com/fop2

              Yes, FOP2 itself uses port 4445 behind the scenes.

              Thanks, you're right, but I still have the issue.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in FOP2 - can't connect from CenturyLink:

                @travisdh1 said in FOP2 - can't connect from CenturyLink:

                I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                I can get to port 443 - my FreePBX page loads just fine.

                Said above screenshot is connecting to your FOP2 instance.

                That wasn't the point of my reply..

                The way you bought in port 4445 implied that you and your users are connecting to https://pbx.domain.com:4445

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in FOP2 - can't connect from CenturyLink:

                  @travisdh1 said in FOP2 - can't connect from CenturyLink:

                  I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                  I can get to port 443 - my FreePBX page loads just fine.

                  FOP2 should be on that port along with it.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Is it working when you connect from other locations?

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in FOP2 - can't connect from CenturyLink:

                      @Dashrender said in FOP2 - can't connect from CenturyLink:

                      @travisdh1 said in FOP2 - can't connect from CenturyLink:

                      I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                      I can get to port 443 - my FreePBX page loads just fine.

                      FOP2 should be on that port along with it.

                      it is for me, and JB.
                      My users get to the page, but it does the count up loading thing, then never completes - hence the error screens at the top.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in FOP2 - can't connect from CenturyLink:

                        @scottalanmiller said in FOP2 - can't connect from CenturyLink:

                        @Dashrender said in FOP2 - can't connect from CenturyLink:

                        @travisdh1 said in FOP2 - can't connect from CenturyLink:

                        I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                        I can get to port 443 - my FreePBX page loads just fine.

                        FOP2 should be on that port along with it.

                        it is for me, and JB.
                        My users get to the page, but it does the count up loading thing, then never completes - hence the error screens at the top.

                        It is for everyone.

                        Your users simply are not getting the log in box, which is connecting to port 4445

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Once you are logged in to FOP2, port 4445 is the only outbound port from the local PC.

                          3a2648d7-9840-4953-a5fd-429e24e6a4e4-image.png
                          c8293887-6bf3-4966-8a0e-9b756990fe81-image.png

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            OK - JB to the rescue again.

                            He saw I was marking my allowed IPs as Local - FreePBX doesn't know the 4445 service, so it's not allowed to be part of Local as far as the firewall is concerned.

                            So two options exist -

                            1. mark allowed IPs as Trusted, not Local
                            2. create a custom service under the firewall, and set it as a local service, then IPs marked as Local will get access.

                            Thanks @JaredBusch

                            1 Reply Last reply Reply Quote 2
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