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    FOP2 - can't connect from CenturyLink

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    • DashrenderD
      Dashrender
      last edited by Dashrender

      I have multiple users using CenturyLink for their ISP and they can't connect to my FOP2 server which is hosted in Chicago and I'm able to get to from Cox as an ISP just fine.

      I get these:
      pIiaXND.png

      SQNBXeD.png

      I am using the standard port 4445.
      This is hosted on Vultr, with Cloudfare as the DNS with no proxy.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • travisdh1T
        travisdh1
        last edited by

        I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

        JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by

          @Dashrender said in FOP2 - can't connect from CenturyLink:

          I am using the standard port 4445.

          ............

          FFS don't confuse things.....

          You do not access FOP2 on a specific port.

          You use https://pbx.domian.com/fop2

          Yes, FOP2 itself uses port 4445 behind the scenes.

          DashrenderD 1 Reply Last reply Reply Quote 2
          • JaredBuschJ
            JaredBusch @travisdh1
            last edited by

            @travisdh1 said in FOP2 - can't connect from CenturyLink:

            I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

            This is what you see when you connect to FOP2
            aa37297d-2e20-4534-98c8-bfde6d0fc78f-image.png

            1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @travisdh1
              last edited by

              @travisdh1 said in FOP2 - can't connect from CenturyLink:

              I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

              I can get to port 443 - my FreePBX page loads just fine.

              JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @JaredBusch said in FOP2 - can't connect from CenturyLink:

                @Dashrender said in FOP2 - can't connect from CenturyLink:

                I am using the standard port 4445.

                ............

                FFS don't confuse things.....

                You do not access FOP2 on a specific port.

                You use https://pbx.domian.com/fop2

                Yes, FOP2 itself uses port 4445 behind the scenes.

                Thanks, you're right, but I still have the issue.

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @Dashrender said in FOP2 - can't connect from CenturyLink:

                  @travisdh1 said in FOP2 - can't connect from CenturyLink:

                  I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                  I can get to port 443 - my FreePBX page loads just fine.

                  Said above screenshot is connecting to your FOP2 instance.

                  That wasn't the point of my reply..

                  The way you bought in port 4445 implied that you and your users are connecting to https://pbx.domain.com:4445

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in FOP2 - can't connect from CenturyLink:

                    @travisdh1 said in FOP2 - can't connect from CenturyLink:

                    I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                    I can get to port 443 - my FreePBX page loads just fine.

                    FOP2 should be on that port along with it.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Is it working when you connect from other locations?

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in FOP2 - can't connect from CenturyLink:

                        @Dashrender said in FOP2 - can't connect from CenturyLink:

                        @travisdh1 said in FOP2 - can't connect from CenturyLink:

                        I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                        I can get to port 443 - my FreePBX page loads just fine.

                        FOP2 should be on that port along with it.

                        it is for me, and JB.
                        My users get to the page, but it does the count up loading thing, then never completes - hence the error screens at the top.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said in FOP2 - can't connect from CenturyLink:

                          @scottalanmiller said in FOP2 - can't connect from CenturyLink:

                          @Dashrender said in FOP2 - can't connect from CenturyLink:

                          @travisdh1 said in FOP2 - can't connect from CenturyLink:

                          I bet CenturyLink is blocking the port for some reason. Can you easily try port 80 or 443 server side?

                          I can get to port 443 - my FreePBX page loads just fine.

                          FOP2 should be on that port along with it.

                          it is for me, and JB.
                          My users get to the page, but it does the count up loading thing, then never completes - hence the error screens at the top.

                          It is for everyone.

                          Your users simply are not getting the log in box, which is connecting to port 4445

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            Once you are logged in to FOP2, port 4445 is the only outbound port from the local PC.

                            3a2648d7-9840-4953-a5fd-429e24e6a4e4-image.png
                            c8293887-6bf3-4966-8a0e-9b756990fe81-image.png

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              OK - JB to the rescue again.

                              He saw I was marking my allowed IPs as Local - FreePBX doesn't know the 4445 service, so it's not allowed to be part of Local as far as the firewall is concerned.

                              So two options exist -

                              1. mark allowed IPs as Trusted, not Local
                              2. create a custom service under the firewall, and set it as a local service, then IPs marked as Local will get access.

                              Thanks @JaredBusch

                              1 Reply Last reply Reply Quote 2
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