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    New ISP Issues at CEO's Home

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    • J
      JasGot
      last edited by

      Unless I am missing something, you need a router with DHCP on the WAN side and set the LAN side to 192.168.1.1/24

      Consider adding some firewall protections too. Most firewalls are also routers, so you can do both with one piece of gear.

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      • G
        garak0410 @JasGot
        last edited by

        @JasGot said in New ISP Issues at CEO's Home:

        Unless I am missing something, you need a router with DHCP on the WAN side and set the LAN side to 192.168.1.1/24

        Consider adding some firewall protections too. Most firewalls are also routers, so you can do both with one piece of gear.

        That is an option I will consider... thank you.

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        • M
          marcinozga
          last edited by

          You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

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          • M
            marcinozga
            last edited by

            And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

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            • D
              DustinB3403 @marcinozga
              last edited by

              @marcinozga said in New ISP Issues at CEO's Home:

              And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

              Sure it might only cost a few hundred thousand. . .

              G I 2 Replies Last reply Reply Quote 0
              • G
                garak0410 @DustinB3403
                last edited by

                @DustinB3403 said in New ISP Issues at CEO's Home:

                @marcinozga said in New ISP Issues at CEO's Home:

                And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                Sure it might only cost a few hundred thousand. . .

                I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

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                • J
                  JasGot @garak0410
                  last edited by

                  @garak0410 said in New ISP Issues at CEO's Home:

                  I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

                  If you need it running this afternoon, any d-link or netgear router from best buy will get him online until you can get the product you want for the job.

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                  • G
                    garak0410 @JasGot
                    last edited by

                    @JasGot said in New ISP Issues at CEO's Home:

                    @garak0410 said in New ISP Issues at CEO's Home:

                    I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

                    If you need it running this afternoon, any d-link or netgear router from best buy will get him online until you can get the product you want for the job.

                    Luckily, we are still running on the poor Verizon internet and he is at his beach house this weekend, so no rush for today but I did want to try to get it going. Will work on a solution now... 🙂

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                    • G
                      garak0410 @marcinozga
                      last edited by

                      @marcinozga said in New ISP Issues at CEO's Home:

                      You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                      So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                      viasat_02.jpg

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                      • J
                        JasGot @garak0410
                        last edited by JasGot

                        @garak0410 said in New ISP Issues at CEO's Home:

                        @marcinozga said in New ISP Issues at CEO's Home:

                        You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                        So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                        If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

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                        • G
                          garak0410 @JasGot
                          last edited by

                          @JasGot said in New ISP Issues at CEO's Home:

                          @garak0410 said in New ISP Issues at CEO's Home:

                          @marcinozga said in New ISP Issues at CEO's Home:

                          You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                          So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                          If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

                          It's worth a shot...it does have a WAN port...

                          PepWave_01.jpg

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JasGot @garak0410
                            last edited by

                            @garak0410 said in New ISP Issues at CEO's Home:

                            @JasGot said in New ISP Issues at CEO's Home:

                            @garak0410 said in New ISP Issues at CEO's Home:

                            @marcinozga said in New ISP Issues at CEO's Home:

                            You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                            So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                            If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

                            It's worth a shot...it does have a WAN port...

                            PepWave_01.jpg

                            Go for it. It can hurt..... You will need to configure that port. It looks like it can be LAN or WAN.

                            1 Reply Last reply Reply Quote 1
                            • 1
                              1337
                              last edited by 1337

                              Don't change the working config you have even if the tower is down. When it comes up you still want it working. Your CEO is likely going to want two connections in case one dies.

                              So try to see if Viasat can put the modem in bridge mode.

                              Then you need to add a router/firewall that can handle dual WAN configurations, aka redundant internet.

                              People here like edgerouter.

                              BTW, when the tower comes up you want to put the pepwave in bridge mode as well. Most devices do have a bridge mode.

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                              • I
                                IRJ @marcinozga
                                last edited by

                                @marcinozga said in New ISP Issues at CEO's Home:

                                And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                Yeah he just needs it done right.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • I
                                  IRJ @DustinB3403
                                  last edited by

                                  @DustinB3403 said in New ISP Issues at CEO's Home:

                                  @marcinozga said in New ISP Issues at CEO's Home:

                                  And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                  Sure it might only cost a few hundred thousand. . .

                                  I wonder how much of company resources he is using by having his IT people constantly at his house?

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                                  • G
                                    garak0410 @IRJ
                                    last edited by

                                    @IRJ said in New ISP Issues at CEO's Home:

                                    @DustinB3403 said in New ISP Issues at CEO's Home:

                                    @marcinozga said in New ISP Issues at CEO's Home:

                                    And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                    Sure it might only cost a few hundred thousand. . .

                                    I wonder how much of company resources he is using by having his IT people constantly at his house?

                                    Since I'm IT in IT, I can say I've lost about 2 days of office time by working on this and I'm behind...

                                    1 Reply Last reply Reply Quote 1
                                    • Emad RE
                                      Emad R @garak0410
                                      last edited by

                                      @garak0410

                                      time to find another job if you dont sort this out

                                      G 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IRJ
                                        last edited by

                                        @IRJ said in New ISP Issues at CEO's Home:

                                        @marcinozga said in New ISP Issues at CEO's Home:

                                        And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                        Yeah he just needs it done right.

                                        Or just move to some place practical.

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          IRJ @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in New ISP Issues at CEO's Home:

                                          @IRJ said in New ISP Issues at CEO's Home:

                                          @marcinozga said in New ISP Issues at CEO's Home:

                                          And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                          Yeah he just needs it done right.

                                          Or just move to some place practical.

                                          First world ceo problems for sure

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • F
                                            flaxking
                                            last edited by

                                            I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                            I J 2 Replies Last reply Reply Quote 0
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