Fanvil Availability and Suport in the US
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Fanvil Support seems to only be here: http://fanvil.com/Support/ticket.html
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Fanvil MAP (minimum advertised price) policy
http://fanvil.com/Partners/aboutmap.html"Fanvil further expects all resellers to take the time to learn about and properly promote its products, so resellers can properly serve their customers."
That sounds nice, but that just makes the price go up but doesn't add value. It would be way, way better to just post the specs on the website. You can't trust advice from a reseller.
https://smbitjournal.com/2011/07/never-get-advice-from-a-reseller-or-vendor/
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Fanvil Support seems to only be here: http://fanvil.com/Support/ticket.html
That seems okay. Only need so much support.
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email I guess, or call their chinese number.
So I have no issue with Chinese companies. I use the fuck out of Yealink after all.
But Fanvil seems to want to be in the channel partner zone only. But if that is the case they need to get partners to push their stuff, and make it easy to find channel partners.
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Voipsupply lists Fanvil https://www.voipsupply.com/manufacturer/fanvil
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
But Fanvil seems to want to be in the channel partner zone only.
This is the sense that I'm getting as well. I can't seem to find anywhere to buy their phones except from Amazon, and that's discouraged. @Jason-Liu said that they would direct me to a distributor, but I can't use a distributor, because I'm not a reseller. The whole system seems broken.
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Voipsupply lists Fanvil https://www.voipsupply.com/manufacturer/fanvil
At prices WAY over Yealink!
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@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Voipsupply lists Fanvil https://www.voipsupply.com/manufacturer/fanvil
At prices WAY over Yealink!
Way over Yealink also priced at VoIPSupply? Not even close.
https://www.voipsupply.com/fanvil-x5s
T46S https://www.voipsupply.com/yealink-t46s-ip-phone
or the T42S https://www.voipsupply.com/yealink-t4s-ip-phone
And these are prices public with no account at all with voipsupply.com
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Two places I order from (ie I have an account to sign in) do not sell Fanvil.
Baltic Networks & Double Radius.
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@Jason-Liu said in Fanvil Opus Codec Support in X4G and X5S Phones:
and we will also list authorized online resellers on Fanvil website soon.
In @Jason-Liu's now deleted post, this quoted bit will at least help. They plan to provide a list.
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here is an example of the phone's web interface from a blog post last year.
http://fanvil.com/Company/blog_info/id/4.html -
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Way over Yealink also priced at VoIPSupply? Not even close.
I don't need to buy Yealink at Voipsupply, I can buy it anywhere.
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Two places I order from (ie I have an account to sign in) do not sell Fanvil.
Baltic Networks & Double Radius.
Same here, the only place that I buy is Amazon that carries them. But they are secretly not authorized (secretly meaning that neither the authorized, nor the unauthorized list is published.)
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@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Way over Yealink also priced at VoIPSupply? Not even close.
I don't need to buy Yealink at Voipsupply, I can buy it anywhere.
Not the point for price comparison.
Yes the point for the business wanting to make a purchase.
Different information.
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@JaredBusch ABP technology is Fanvil distributor, and you can send email to them or you also can send email to me, I will ask ABP technology to reach out to you.
https://www.abptech.com -
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Way over Yealink also priced at VoIPSupply? Not even close.
I don't need to buy Yealink at Voipsupply, I can buy it anywhere.
Not the point for price comparison.
Yes the point for the business wanting to make a purchase.
Different information.
The point was... with Yealink I get good prices that are supported. With Fanvil I put in a search and only found Amazon, some podunk site that doesn't let you place an order, and VoipSupply at a crazy price.
So the high price at the only other option is pretty relevant.
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@Jason-Liu said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch ABP technology is Fanvil distributor, and you can send email to them or you also can send email to me, I will ask ABP technology to reach out to you.
https://www.abptech.comThat is a distributor. Not something that sells to the public.
I get it you are a manufacturer that goes through channel.
The channel though has to output to retail at some point.
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@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Way over Yealink also priced at VoIPSupply? Not even close.
I don't need to buy Yealink at Voipsupply, I can buy it anywhere.
Not the point for price comparison.
Yes the point for the business wanting to make a purchase.
Different information.
The point was... with Yealink I get good prices that are supported. With Fanvil I put in a search and only found Amazon, some podunk site that doesn't let you place an order, and VoipSupply at a crazy price.
So the high price at the only other option is pretty relevant.
I did not say irrelevant. I said not the point of the comparison.
The assumption is that eventually the Fanvil units should trickle down to retail and a comparatively lower cost than Yealink. Which the apparently unauthorized company on amazon shows will happen.
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@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
The channel though has to output to retail at some point
Yes, of course, resellers can output retail price, and we make a minimum advertising price, too. It's channel sales management, every vendor is doing the same
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@Jason-Liu said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
The channel though has to output to retail at some point
Yes, of course, resellers can output retail price, and we make a minimum advertising price, too. It's channel sales management, every vendor is doing the same
But how do we find a reseller that is authorized? There is no list, and no one has mentioned one.
It feels like the black market (unauthorized) is the only source of Fanvil products.
