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    fwconsole creating many emails through our Barracuda mail filter

    Scheduled Pinned Locked Moved IT Discussion
    freepbx 14sangomafreepbx
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    • WLS-ITGuyW
      WLS-ITGuy
      last edited by

      Whatever it is runs a cron every minute or every 5 depending on the error.

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @WLS-ITGuy
        last edited by

        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

        @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

        what is the message that you are getting from the Barracuda?

        Alert: High out-queue length. out-queue length: 2420

        This alert applies to the Barracuda Email Security Gateway at IP address 172.16.0.3(MAC address: 4C:CC:6A:24:CB:74 / serial number: 851091) with a default domain of 'wls.wels.net'.

        Yeah, that is normal but on the queue. What does it show as the error that is sending on an email?

        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy @dbeato
          last edited by

          @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

          @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

          what is the message that you are getting from the Barracuda?

          Alert: High out-queue length. out-queue length: 2420

          This alert applies to the Barracuda Email Security Gateway at IP address 172.16.0.3(MAC address: 4C:CC:6A:24:CB:74 / serial number: 851091) with a default domain of 'wls.wels.net'.

          Yeah, that is normal but on the queue. What does it show as the error that is sending on an email?

          For this one: Cron asterisk@freepbx /usr/local/sbin/fwconsole util cleanplaybackcache -q

          I get: /bin/sh: /usr/local/sbin/fwconsole: No such file or directory

          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @WLS-ITGuy
            last edited by

            Sangoma's response was to turn off the cron jobs that were causing the issues.

            That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

            dbeatoD 1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @WLS-ITGuy
              last edited by

              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

              Sangoma's response was to turn off the cron jobs that were causing the issues.

              That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

              I would check on the system you have and check what is sending emails instead.

              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @dbeato
                last edited by

                @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                Sangoma's response was to turn off the cron jobs that were causing the issues.

                That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

                I would check on the system you have and check what is sending emails instead.

                Freepbx is set to email through Exchange

                1 Reply Last reply Reply Quote 0
                • WLS-ITGuyW
                  WLS-ITGuy
                  last edited by

                  This is what shows up in the barracuda queue:

                  alt text

                  1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato
                    last edited by

                    Check this
                    https://issues.freepbx.org/browse/FREEPBX-11275
                    On your cronjob do you have the following at the end of it?

                    > /dev/null 2>&1
                    
                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @dbeato
                      last edited by

                      @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                      Check this
                      https://issues.freepbx.org/browse/FREEPBX-11275
                      On your cronjob do you have the following at the end of it?

                      > /dev/null 2>&1
                      

                      Full cron list:

                      * * * * * [ -x /var/www/html/admin/modules/dashboard/scheduler.php ] && /var/www/html/admin/modules/dashboard/scheduler.php > /dev/null 2>&1
                      */1 * * * * /var/lib/asterisk/bin/pagepro-scheduler.php 2>&1 >/dev/null
                      47 3 * * * /usr/sbin/fwconsole certificates --updateall -q 2>&1 >/dev/null
                      */15 * * * * [ -e /etc/asterisk/firewall.enabled ] && touch /var/spool/asterisk/incron/firewall.firewall
                      @daily  [ -e /var/www/html/admin/modules/sysadmin/bin/check_portal.php ] && /var/www/html/admin/modules/sysadmin/bin/check_portal.php >/dev/null 2>&1
                      @daily  [ -x /var/lib/asterisk/agi-bin/ddns_client.php ] && /var/lib/asterisk/agi-bin/ddns_client.php >/dev/null 2>&1
                      51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q
                      * * * * * [ -x /var/lib/asterisk/bin/schedtc.php ] && /var/lib/asterisk/bin/schedtc.php
                      @hourly  [ -x /var/lib/asterisk/bin/storage.php ] && /var/lib/asterisk/bin/storage.php >/dev/null 2>&1
                      @daily /usr/local/sbin/fwconsole pms mk_dirty > /dev/null 2>&1
                      * * * * * /usr/local/sbin/fwconsole pms wu_alert > /dev/null 2>&1
                      * * * * * /usr/local/sbin/fwconsole queuestats --syncall >> /tmp/reader.log 2>&1
                      30 22 * * * /usr/local/sbin/fwconsole recordingreports -s -c -q > /dev/null 2>&1
                      0 0 1 * * php /var/lib/asterisk/agi-bin/backuprecordings.php  > /dev/null 2>&1
                      @daily [ -x /var/lib/asterisk/bin/freepbx_sipstation_check ] && /var/lib/asterisk/bin/freepbx_sipstation_check 2>&1 > /dev/null
                      * * * * * php /var/lib/asterisk/bin/vqplus_generate_periodical_events.php > /dev/null 2>&1
                      @daily  [ -x /var/lib/asterisk/agi-bin/update_license.php ] && /var/lib/asterisk/agi-bin/update_license.php --delay
                      12 5 * * * [ -e /usr/local/sbin/fwconsole ] && /usr/local/sbin/fwconsole ma listonline --sendemail -q > /dev/null 2>&1
                      
                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @WLS-ITGuy
                        last edited by

                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                        51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

                        so change this line to, that way it doesn't send an email.

                        51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                        • WLS-ITGuyW
                          WLS-ITGuy @dbeato
                          last edited by

                          @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                          51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

                          so change this line to, that way it doesn't send an email.

                          51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
                          

                          Done. We'll see what happens in an hour 🙂

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                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            Or, put the symlink back as the bug report stated.

                            1 Reply Last reply Reply Quote 2
                            • WLS-ITGuyW
                              WLS-ITGuy
                              last edited by

                              Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                              dbeatoD JaredBuschJ 2 Replies Last reply Reply Quote 1
                              • dbeatoD
                                dbeato @WLS-ITGuy
                                last edited by

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                Awesome!

                                WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                • WLS-ITGuyW
                                  WLS-ITGuy @dbeato
                                  last edited by

                                  @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                  Awesome!

                                  Thanks! I tried finding something online but your Google-fu is better than mine.

                                  I am a little disappointed in Sangoma support though.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @WLS-ITGuy
                                    last edited by JaredBusch

                                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                    Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                    But it is also not correctly running the task that the cron job should be running.

                                    That was the point of the error message.

                                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                    • WLS-ITGuyW
                                      WLS-ITGuy @JaredBusch
                                      last edited by

                                      @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                      @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                      Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                      But it is also not correctly running the task that the cron job should be running.

                                      That was the point of the error message.

                                      Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @WLS-ITGuy
                                        last edited by

                                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                        @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                        Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                        But it is also not correctly running the task that the cron job should be running.

                                        That was the point of the error message.

                                        Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                        The odd thing here would be what happened to the links in the first place.

                                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                        • WLS-ITGuyW
                                          WLS-ITGuy @JaredBusch
                                          last edited by

                                          @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                          @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                          Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                          But it is also not correctly running the task that the cron job should be running.

                                          That was the point of the error message.

                                          Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                          The odd thing here would be what happened to the links in the first place.

                                          Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                          So to do this the right way I do what exactly?

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @WLS-ITGuy
                                            last edited by

                                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                            @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                            @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                            Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                            But it is also not correctly running the task that the cron job should be running.

                                            That was the point of the error message.

                                            Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                            The odd thing here would be what happened to the links in the first place.

                                            Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                            So to do this the right way I do what exactly?

                                            I'm not the happiest with their support team. I recently opened two tickets that they completely did not understand. Finally a dev is on it and things are being worked out.

                                            Their dev's are solid. Support, less so.

                                            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
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