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    Konica Minolta BizHub C3850 No Printing on Windows 10

    Scheduled Pinned Locked Moved IT Discussion
    windowswindows 10printerkonica minoltabizhub c3850
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    • DustinB3403D
      DustinB3403
      last edited by

      Have you put wireshark on this yet and confirmed if jobs are actually leaving your laptop?

      Can you not manually add the printer via IP ?

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @wrx7m
        last edited by

        @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

        Assuming you are not using a windows server to share, correct?

        Correct, we are not. Direct printing to the printer itself.

        1 Reply Last reply Reply Quote 0
        • travisdh1T
          travisdh1
          last edited by

          The printer has been power cycled after the reboot, right? (Covering the silly questions here.)

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @NerdyDad
            last edited by

            @NerdyDad said in Konica Minolta BizHub C3850 No Printing on Windows 10:

            Have you rebooted the printer?

            Ten minutes ago, yes.

            1 Reply Last reply Reply Quote 2
            • wrx7mW
              wrx7m
              last edited by

              And there is only one machine that you are trying to print from; you don't have any other devices to test with?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Screenshot from 2018-12-06 14-07-53.png

                That update today could have been an issue.

                wrx7mW dbeatoD 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @wrx7m
                  last edited by

                  @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  And there is only one machine that you are trying to print from; you don't have any other devices to test with?

                  Only one for now, correct.

                  wrx7mW 1 Reply Last reply Reply Quote 0
                  • wrx7mW
                    wrx7m @scottalanmiller
                    last edited by

                    @scottalanmiller Try another to try and narrow it down.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • wrx7mW
                      wrx7m @scottalanmiller
                      last edited by

                      @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                      Screenshot from 2018-12-06 14-07-53.png

                      That update today could have been an issue.

                      You can try rolling it back.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @wrx7m
                        last edited by

                        @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                        @scottalanmiller Try another to try and narrow it down.

                        Those work.

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403
                          last edited by

                          I've had issues with the custom TCP/IP ports some of these printers create, where they just don't work (for whatever Windows) reason.

                          I'd try adding the printer directly via the IP address and see if you can get it to print.

                          1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @scottalanmiller
                            last edited by

                            @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            today could have been an issue

                            We have a similar situation with a customer, so I will need to find out what the deal is.

                            scottalanmillerS 1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @wrx7m
                              last edited by

                              @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              Screenshot from 2018-12-06 14-07-53.png

                              That update today could have been an issue.

                              You can try rolling it back.

                              Trying that.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                today could have been an issue

                                We have a similar situation with a customer, so I will need to find out what the deal is.

                                Oh great, lol.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  KB4100347 removed. rebooting now.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                      What's the simpler one than that?

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @scottalanmiller
                                        last edited by DustinB3403

                                        @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                        What's the simpler one than that?

                                        Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                        Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                        wrx7mW 1 Reply Last reply Reply Quote 0
                                        • jt1001001J
                                          jt1001001
                                          last edited by

                                          May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @jt1001001
                                            last edited by

                                            @jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                            Will test once someone returns to the site. They just left and no one can tell us if it prints or not.

                                            1 Reply Last reply Reply Quote 0
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