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    What makes RocketChat appealing to you?

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    • wirestyle22W
      wirestyle22 @scottalanmiller
      last edited by wirestyle22

      @scottalanmiller said in What makes RocketChat appealing to you?:

      @stacksofplates said in What makes RocketChat appealing to you?:

      @scottalanmiller said in What makes RocketChat appealing to you?:

      @kelly said in What makes RocketChat appealing to you?:

      @stacksofplates said in What makes RocketChat appealing to you?:

      We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

      I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

      We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

      It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

      Oh, OAUTH is really nice.

      RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

      stacksofplatesS 1 Reply Last reply Reply Quote 0
      • stacksofplatesS
        stacksofplates @wirestyle22
        last edited by

        @wirestyle22 said in What makes RocketChat appealing to you?:

        @scottalanmiller said in What makes RocketChat appealing to you?:

        @stacksofplates said in What makes RocketChat appealing to you?:

        @scottalanmiller said in What makes RocketChat appealing to you?:

        @kelly said in What makes RocketChat appealing to you?:

        @stacksofplates said in What makes RocketChat appealing to you?:

        We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

        I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

        We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

        It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

        Oh, OAUTH is really nice.

        RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

        They aren't mutually exclusive.

        wirestyle22W 1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22 @stacksofplates
          last edited by wirestyle22

          @stacksofplates said in What makes RocketChat appealing to you?:

          @wirestyle22 said in What makes RocketChat appealing to you?:

          @scottalanmiller said in What makes RocketChat appealing to you?:

          @stacksofplates said in What makes RocketChat appealing to you?:

          @scottalanmiller said in What makes RocketChat appealing to you?:

          @kelly said in What makes RocketChat appealing to you?:

          @stacksofplates said in What makes RocketChat appealing to you?:

          We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

          I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

          We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

          It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

          Oh, OAUTH is really nice.

          RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

          They aren't mutually exclusive.

          I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.

          stacksofplatesS 1 Reply Last reply Reply Quote 0
          • stacksofplatesS
            stacksofplates @wirestyle22
            last edited by

            @wirestyle22 said in What makes RocketChat appealing to you?:

            @stacksofplates said in What makes RocketChat appealing to you?:

            @wirestyle22 said in What makes RocketChat appealing to you?:

            @scottalanmiller said in What makes RocketChat appealing to you?:

            @stacksofplates said in What makes RocketChat appealing to you?:

            @scottalanmiller said in What makes RocketChat appealing to you?:

            @kelly said in What makes RocketChat appealing to you?:

            @stacksofplates said in What makes RocketChat appealing to you?:

            We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

            I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

            We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

            It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

            Oh, OAUTH is really nice.

            RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

            They aren't mutually exclusive.

            I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.

            I'm saying you can use OAUTH with AD.

            wirestyle22W 1 Reply Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @stacksofplates
              last edited by

              @stacksofplates said in What makes RocketChat appealing to you?:

              @wirestyle22 said in What makes RocketChat appealing to you?:

              @stacksofplates said in What makes RocketChat appealing to you?:

              @wirestyle22 said in What makes RocketChat appealing to you?:

              @scottalanmiller said in What makes RocketChat appealing to you?:

              @stacksofplates said in What makes RocketChat appealing to you?:

              @scottalanmiller said in What makes RocketChat appealing to you?:

              @kelly said in What makes RocketChat appealing to you?:

              @stacksofplates said in What makes RocketChat appealing to you?:

              We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

              I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

              We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

              It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

              Oh, OAUTH is really nice.

              RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

              They aren't mutually exclusive.

              I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.

              I'm saying you can use OAUTH with AD.

              Right. I'm not arguing, I understand

              1 Reply Last reply Reply Quote 0
              • Emad RE
                Emad R @wirestyle22
                last edited by Emad R

                @wirestyle22

                Nothing, it is very slow. I mean last time I used it, i figured also their marketing recommends it for less than 100 users.

                That said I support sites with slow bandwidth, so Pidgin/OpenFire usually works best but it is very basic.

                It is good cause of being an easy snap install, but if I were you I would steer away from the DB engine that RC uses and use Zulip or Mattermost

                wirestyle22W 1 Reply Last reply Reply Quote 0
                • NashBrydgesN
                  NashBrydges
                  last edited by

                  Has anyone looked at this yet?

                  https://nextcloud.com/blog/rocket.chat-and-nextcloud-announce-partnership-and-integration/

                  Things that bugged me about Mattermost...

                  • Limit on the number of characters in a channel name. Last I had it running, it was too short to be useful...like 20 characters only.
                  • Deleted channels did not also delete files so any files you had uploaded would permanently remain on the server. I think that's still the case. Have not tested whether that also exists with RocketChat.
                  wirestyle22W 1 Reply Last reply Reply Quote 1
                  • wirestyle22W
                    wirestyle22 @NashBrydges
                    last edited by

                    @nashbrydges said in What makes RocketChat appealing to you?:

                    Deleted channels did not also delete files so any files you had uploaded would permanently remain on the server. I think that's still the case. Have not tested whether that also exists with RocketChat.

                    It doesn't.

                    1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @Emad R
                      last edited by

                      @emad-r said in What makes RocketChat appealing to you?:

                      @wirestyle22

                      Nothing, it is very slow. I mean last time I used it, i figured also their marketing recommends it for less than 100 users.

                      That said I support sites with slow bandwidth, so Pidgin/OpenFire usually works best but it is very basic.

                      It is good cause of being an easy snap install, but if I were you I would steer away from the DB engine that RC uses and use Zulip or Mattermost

                      ?

                      The test server rocket chat uses has over 200k users on it

                      1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22
                        last edited by wirestyle22

                        Zulip actually does have subchannels too. Gotta test

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @wirestyle22
                          last edited by

                          @wirestyle22 said in What makes RocketChat appealing to you?:

                          Zulip actually does have subchannels too. Gotta test

                          Don't know that one, should check it out.

                          What's the goal of sub channels? What does that gain that normal channels does not?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.

                            wirestyle22W 1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @scottalanmiller
                              last edited by wirestyle22

                              @scottalanmiller said in What makes RocketChat appealing to you?:

                              Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.

                              I'd like to be able to expand it. It's organization for me. I have something for X medical group but for only a specific site of many sites. Something that applies to a specific site should be separate imo, even though it applies to the group.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @wirestyle22
                                last edited by

                                @wirestyle22 said in What makes RocketChat appealing to you?:

                                @scottalanmiller said in What makes RocketChat appealing to you?:

                                Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.

                                I'd like to be able to expand it. It's organization for me. I have something for X medical group but for only a specific site of many sites. Something that applies to a specific site should be separate imo, even though it applies to the gro

                                How does sub groups influence that?

                                1 Reply Last reply Reply Quote 0
                                • KellyK
                                  Kelly
                                  last edited by

                                  If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                  travisdh1T scottalanmillerS wirestyle22W 3 Replies Last reply Reply Quote 3
                                  • travisdh1T
                                    travisdh1 @Kelly
                                    last edited by

                                    @kelly said in What makes RocketChat appealing to you?:

                                    If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                    Yeah. There should already be a policy in place defining how long things should be kept when using different communication methods. IE: Anything in chat gets flushed every 24 hours. Protect yourself and the company!

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Kelly
                                      last edited by

                                      @kelly said in What makes RocketChat appealing to you?:

                                      If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                      Like we use it as a way to create tickets, but the important info always goes to a ticket.

                                      1 Reply Last reply Reply Quote 1
                                      • wirestyle22W
                                        wirestyle22 @Kelly
                                        last edited by wirestyle22

                                        @kelly said in What makes RocketChat appealing to you?:

                                        If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                        It's not that I want to use it as a wiki or ticketing system, but I would like to be able to reference something someone said at some point. "go here, do this, explain this concept to this person, take pictures of this" etc. I can talk to 15 different people at the same time and I'd like to not need to search through every 5 minutes of conversation to reference something they said in skype for business.

                                        KellyK 1 Reply Last reply Reply Quote 0
                                        • KellyK
                                          Kelly @wirestyle22
                                          last edited by

                                          @wirestyle22 said in What makes RocketChat appealing to you?:

                                          @kelly said in What makes RocketChat appealing to you?:

                                          If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                          It's not that I want to use it as a wiki or ticketing system, but I would like to be able to reference something someone said at some point. "go here, do this, explain this concept to this person, take pictures of this" etc. I can talk to 15 different people at the same time and I'd like to not need to search through every 5 minutes of conversation to reference something they said in skype for business.

                                          Wouldn't most of those conversations occur through direct messages rather than channels? I agree that having to sort through requests or information within general channels would be a headache. I encouraged my users to talk to one of my team directly. In a larger environment I might have a "Helpdesk" channel, but I would discourage "chatting" in that channel in general.

                                          On another note, why are you looking at getting off of SfB/Teams? If you're not moving off of O365 entirely that is an expensive decision.

                                          wirestyle22W 1 Reply Last reply Reply Quote 0
                                          • wirestyle22W
                                            wirestyle22 @Kelly
                                            last edited by

                                            @kelly said in What makes RocketChat appealing to you?:

                                            @wirestyle22 said in What makes RocketChat appealing to you?:

                                            @kelly said in What makes RocketChat appealing to you?:

                                            If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

                                            It's not that I want to use it as a wiki or ticketing system, but I would like to be able to reference something someone said at some point. "go here, do this, explain this concept to this person, take pictures of this" etc. I can talk to 15 different people at the same time and I'd like to not need to search through every 5 minutes of conversation to reference something they said in skype for business.

                                            Wouldn't most of those conversations occur through direct messages rather than channels? I agree that having to sort through requests or information within general channels would be a headache. I encouraged my users to talk to one of my team directly. In a larger environment I might have a "Helpdesk" channel, but I would discourage "chatting" in that channel in general.

                                            On another note, why are you looking at getting off of SfB/Teams? If you're not moving off of O365 entirely that is an expensive decision.

                                            We aren't entirely O365. Everything here is Hybrid and I hate it. Our entire IT team hates our communication tools. I do want the ability to talk in channels because it allows us to discuss things as a group as well as let people know what is going on at certain sites. Instead of reaching out to us to find out they can check the channel for that site. At least if they have questions we can answer them directly there so when someone else checks it they don't need to ask it again. There's a lot of communication breakdown here.

                                            KellyK 1 Reply Last reply Reply Quote 0
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