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    Plantronics Voyager Legend Will Not Charge

    IT Discussion
    plantronics plantronics voyage bluetooth
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    • scottalanmillerS
      scottalanmiller @thanksajdotcom
      last edited by

      @thanksaj said:

      Have you run MyHeadset Updater on it to flash the latest firmware?

      Since the device can't charge, connect or be detected, this does nothing.

      1 Reply Last reply Reply Quote 0
      • Minion QueenM
        Minion Queen Banned
        last edited by

        Bring it with you when you come up here and let's see if I can't get it to reset. Mine was causing issues and I eventually got it to work.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Minion Queen
          last edited by

          @Minion-Queen said:

          Bring it with you when you come up here and let's see if I can't get it to reset. Mine was causing issues and I eventually got it to work.

          Okay, will try to remember.

          1 Reply Last reply Reply Quote 0
          • P
            paulw @Minion Queen
            last edited by

            @minion-queen I just tried this, and it works. At least the blue light came on. When I plugged it in, the red light flashed a couple times, and now the blue light flashes every so often, so I assume it's charging.
            I'd sent one of these back to the company, and the replacement had the same issue. When I sent it back, they sent me two, and they both work. Yesterday I was saddened to see that the one I'd been using wouldn't charge, but at least I had the other one. Then I questioned their lifespan; if they'd sent me a dead one as a replacement, then two others just to be sure, their lifespan must be short. But after trying your method, I am once again hopeful. Thanks. I'm still keeping both of them.

            1 Reply Last reply Reply Quote 2
            • travisdh1T
              travisdh1 @Minion Queen
              last edited by

              @minion-queen said in Plantronics Voyager Legend Will Not Charge:

              Also always make sure the headset is in the off position when plugging it in to charge.

              That is the one thing I never did like when on the road for extended periods, not able to charge the headset while in use.

              nadnerBN 1 Reply Last reply Reply Quote 0
              • nadnerBN
                nadnerB @travisdh1
                last edited by

                @travisdh1 said in Plantronics Voyager Legend Will Not Charge:

                @minion-queen said in Plantronics Voyager Legend Will Not Charge:

                Also always make sure the headset is in the off position when plugging it in to charge.

                That is the one thing I never did like when on the road for extended periods, not able to charge the headset while in use.

                I guess it lowers the chance of it exploding on your face and you going all Harvey Dent on them...

                1 Reply Last reply Reply Quote 1
                • R
                  rbottosen
                  last edited by

                  This worked for me with the same error you described. The charger / dock registers the headset blinks a couple of times and then nothing.
                  You reset the headset with the power plugged in, press mute and answer button and hold. The light will blink blue and red and then it will charge.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    I had a replacement sent to me just two weeks ago.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      I'm considering ordering a Sennheiser Presence headset...

                      gjacobseG 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @Dashrender
                        last edited by

                        @dashrender said in Plantronics Voyager Legend Will Not Charge:

                        Sennheiser Presence headset

                        neat little dohicky... now - just how much for that wonderful bit of tech....

                        Mike DavisM 1 Reply Last reply Reply Quote 0
                        • Mike DavisM
                          Mike Davis @gjacobse
                          last edited by

                          @gjacobse said in Plantronics Voyager Legend Will Not Charge:

                          neat little dohicky... now - just how much for that wonderful bit of tech....

                          $150 - $300 depending on the model. Similar to Plantronics.

                          1 Reply Last reply Reply Quote 0
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