Sodium: Custom Ticket Views
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@gjacobse said in Sodium: Custom Ticket Views:
Created a Ticket View last night for Open/Closed and it was missing this morning.
Created it again, and did not save.
Can you log out and log back in for me please.
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@gjacobse I've seen similar behavior. This morning I could only see the default "No Open Tickets" one. Had to log out and back in to see my custom one.
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@danp said in Sodium: Custom Ticket Views:
@gjacobse I've seen similar behavior. This morning I could only see the default "No Open Tickets" one. Had to log out and back in to see my custom one.
This is a known issue that I'm currently working on.
edit: that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.
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@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
Created a Ticket View last night for Open/Closed and it was missing this morning.
Created it again, and did not save.
Can you log out and log back in for me please.
Done - and you're right. that worked.
Now, I have extra filters,.. did we decide we can delete those?
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@gjacobse said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
Created a Ticket View last night for Open/Closed and it was missing this morning.
Created it again, and did not save.
Can you log out and log back in for me please.
Done - and you're right. that worked.
Now, I have extra filters,.. did we decide we can delete those?
Believe that this was answered in a different thread that we added that to the list of work.
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@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
Created a Ticket View last night for Open/Closed and it was missing this morning.
Created it again, and did not save.
Can you log out and log back in for me please.
Done - and you're right. that worked.
Now, I have extra filters,.. did we decide we can delete those?
Believe that this was answered in a different thread that we added that to the list of work.
Coolness - I can wait. It's evolving.. so things are coming along... and rather nicely at that.
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@gjacobse said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
@gjacobse said in Sodium: Custom Ticket Views:
Created a Ticket View last night for Open/Closed and it was missing this morning.
Created it again, and did not save.
Can you log out and log back in for me please.
Done - and you're right. that worked.
Now, I have extra filters,.. did we decide we can delete those?
Believe that this was answered in a different thread that we added that to the list of work.
Coolness - I can wait. It's evolving.. so things are coming along... and rather nicely at that.
Haha thanks for being patient. Doing my best to get to everything I can as quickly as I can :).
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@quixoticjeremy said in Sodium: Custom Ticket Views:
that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.
Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.
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@danp said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.
Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.
I dont' get auto-logged out either.
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@danp said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.
Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.
No it has not been pushed out yet, it's currently in development.
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@gjacobse said in Sodium: Custom Ticket Views:
@danp said in Sodium: Custom Ticket Views:
@quixoticjeremy said in Sodium: Custom Ticket Views:
that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.
Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.
I dont' get auto-logged out either.
No one does yet.
