Users Suggest Microsoft Losing Its Way with Skype
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According to user reviews, Microsoft has foundered with its redesign of its aging Skype platform. Things have been going from bad to worse and reports are that people are not at all happy with the move from Skype as a business tool to Skype as a facebook or instagram replacement. Is Skype able to remain relevant in a world where its has abandoned its business use base and failed to garner support in millennials looking for yet another Snapchat?
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Skype seems to be becoming irrelevant with astonishing speed. It seems to have gone from "the must have business to business app" to "who uses this" in like a year. I might as well remove it from my phone, it's never used.
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The personal skype client seems the same as it always has been... a few GUI changes and such, but I think for the better.
As far as Skype for Business is concerned... it's been working well for chat. It's one of the way I am communicating with my coworkers in addition to email and phone.
I've had horrible luck getting Skype for Business and Skype (personal) sessions going, even though it's supposed to work. Most times, users need to have a Skype meeting with someone outside the company that does not have Skype for Business. The easy way to do it is to have them both use Skype instead.
In that aspect it's been going down hill. I'd still like to see both products merged into one free product. Nobody I know buys an Office 365 subscription for Skype for Business... just merge the two and make it free so it's easier for everyone.
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Skype iOS has some changes I could do with out. the visual aspect of it could return to what it was and be better..
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@gjacobse said in Users Suggest Microsoft Losing Its Way with Skype:
Skype iOS has some changes I could do with out. the visual aspect of it could return to what it was and be better..
This just shows how old and inflexible you are.
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@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
@gjacobse said in Users Suggest Microsoft Losing Its Way with Skype:
Skype iOS has some changes I could do with out. the visual aspect of it could return to what it was and be better..
This just shows how old and inflexible you are.
Get off my lawn...
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I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
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I don't mind S4B in terms of business use. The status functionality is enough for me. I only wish that as a business platform it didn't have the obnoxious "hidden" status.
Like you're an employee, I need to speak with you. ARE YOU THERE?
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@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
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@scottalanmiller said in Users Suggest Microsoft Losing Its Way with Skype:
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
I had 4 customer calls with it this week. 2 of them were vendors. People request it as an option. I would guess cause of Headphone for their desktop.
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@scottalanmiller said in Users Suggest Microsoft Losing Its Way with Skype:
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
I have a very small exposure, so she might be right. I heard once of a telemarking like company that ran their employees from their employees homes. Those people used a Skype for Business account via their computer to call clients.
Outside of that, I don't know of any business using it as a primary communication method. -
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
@scottalanmiller said in Users Suggest Microsoft Losing Its Way with Skype:
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
I have a very small exposure, so she might be right. I heard once of a telemarking like company that ran their employees from their employees homes. Those people used a Skype for Business account via their computer to call clients.
Outside of that, I don't know of any business using it as a primary communication method.That's not using S4B, that's using the PSTN. S4B is just the phone, not the protocol.
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@Minion-Queen said in Users Suggest Microsoft Losing Its Way with Skype:
@scottalanmiller said in Users Suggest Microsoft Losing Its Way with Skype:
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
I had 4 customer calls with it this week. 2 of them were vendors. People request it as an option. I would guess cause of Headphone for their desktop.
Not that I can see why this really matters - but are these customers still making calls over the PSTN? or via direct
SIP to SIPSkype to Skype or S4B to S4B connections with you/others?Edited for correctness and actual question.
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@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
@Minion-Queen said in Users Suggest Microsoft Losing Its Way with Skype:
@scottalanmiller said in Users Suggest Microsoft Losing Its Way with Skype:
@Dashrender said in Users Suggest Microsoft Losing Its Way with Skype:
I've rarely ever used Skype for business purposes. The only time I can think of that I did use it is for talking to NTG.
Yeah, and MQ claims it's the only thing that customers use, but I never talk to any company that has it.
I had 4 customer calls with it this week. 2 of them were vendors. People request it as an option. I would guess cause of Headphone for their desktop.
Not that I can see why this really matters - but are these customers still making calls over the PSTN? or via direct SIP to SIP connections with you/others?
I'm not sure where you are going. But the conversation was that customers use Skype for calling long distance. Every company everywhere still uses the PSTN, but lots like to avoid it especially for desktop sharing since that doesn't support that. Skype doesn't do SIP, so if the point was that they were making Skype calls, it means by definition no SIP or PSTN.
