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    • scottalanmillerS
      scottalanmiller @JaredBusch
      last edited by

      @JaredBusch said in DNS discussion:

      @stacksofplates said in DNS discussion:

      @Dashrender said in DNS discussion:

      @stacksofplates said in DNS discussion:

      @Dashrender said in DNS discussion:

      @stacksofplates said in DNS discussion:

      For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

      But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

      OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

      It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

      He also needs to kill WINS, but that's another matter.

      It literally won't install the replicate without it so it is a requirement.

      So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

      Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

      But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

      And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

      Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

      Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

      DashrenderD 1 Reply Last reply Reply Quote 1
      • stacksofplatesS
        stacksofplates @scottalanmiller
        last edited by

        @scottalanmiller said in DNS discussion:

        @wirestyle22 said in DNS discussion:

        @Dashrender said in DNS discussion:

        @stacksofplates said in DNS discussion:

        @Dashrender said in DNS discussion:

        @stacksofplates said in DNS discussion:

        For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

        But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

        OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

        It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

        He also needs to kill WINS, but that's another matter.

        It literally won't install the replicate without it so it is a requirement.

        So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

        Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

        But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

        Exactly this

        Why would it be manual? What situation is causing there to be any amount of work?

        I love my playbook for this. I have reservations but they don't auto update DNS. The dict has the host info (address, record type, mac, etc) and generates the reservation and adds the A and PTR at the same time. Any changes are done in Git and it's all automatic.

        1 Reply Last reply Reply Quote 1
        • J
          JackCPickup
          last edited by

          In all our schools we have a Solus3 deployment server that uses reverse lookups when you're doing initial client setups in it. Solus3 updates SIMS and FMS which are the MIS and finance systems that run the school.

          1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in DNS discussion:

            @JaredBusch said in DNS discussion:

            @stacksofplates said in DNS discussion:

            @Dashrender said in DNS discussion:

            @stacksofplates said in DNS discussion:

            @Dashrender said in DNS discussion:

            @stacksofplates said in DNS discussion:

            For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

            But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

            OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

            It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

            He also needs to kill WINS, but that's another matter.

            It literally won't install the replicate without it so it is a requirement.

            So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

            Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

            But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

            And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

            Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

            Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

            Of course - but Wire doesn't control their decision or timing to move to DHCP.

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said in DNS discussion:

              @scottalanmiller said in DNS discussion:

              @JaredBusch said in DNS discussion:

              @stacksofplates said in DNS discussion:

              @Dashrender said in DNS discussion:

              @stacksofplates said in DNS discussion:

              @Dashrender said in DNS discussion:

              @stacksofplates said in DNS discussion:

              For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

              But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

              OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

              It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

              He also needs to kill WINS, but that's another matter.

              It literally won't install the replicate without it so it is a requirement.

              So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

              Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

              But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

              And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

              Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

              Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

              Of course - but Wire doesn't control their decision or timing to move to DHCP.

              Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

              wirestyle22W 1 Reply Last reply Reply Quote 1
              • wirestyle22W
                wirestyle22 @scottalanmiller
                last edited by

                @scottalanmiller said in DNS discussion:

                @Dashrender said in DNS discussion:

                @scottalanmiller said in DNS discussion:

                @JaredBusch said in DNS discussion:

                @stacksofplates said in DNS discussion:

                @Dashrender said in DNS discussion:

                @stacksofplates said in DNS discussion:

                @Dashrender said in DNS discussion:

                @stacksofplates said in DNS discussion:

                For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                He also needs to kill WINS, but that's another matter.

                It literally won't install the replicate without it so it is a requirement.

                So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                Of course - but Wire doesn't control their decision or timing to move to DHCP.

                Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                • coliverC
                  coliver @wirestyle22
                  last edited by

                  @wirestyle22 said in DNS discussion:

                  @scottalanmiller said in DNS discussion:

                  @Dashrender said in DNS discussion:

                  @scottalanmiller said in DNS discussion:

                  @JaredBusch said in DNS discussion:

                  @stacksofplates said in DNS discussion:

                  @Dashrender said in DNS discussion:

                  @stacksofplates said in DNS discussion:

                  @Dashrender said in DNS discussion:

                  @stacksofplates said in DNS discussion:

                  For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                  But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                  OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                  It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                  He also needs to kill WINS, but that's another matter.

                  It literally won't install the replicate without it so it is a requirement.

                  So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                  Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                  But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                  And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                  Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                  Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                  Of course - but Wire doesn't control their decision or timing to move to DHCP.

                  Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                  How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                  Don't...

                  wirestyle22W 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @wirestyle22
                    last edited by

                    @wirestyle22 said in DNS discussion:

                    @scottalanmiller said in DNS discussion:

                    @Dashrender said in DNS discussion:

                    @scottalanmiller said in DNS discussion:

                    @JaredBusch said in DNS discussion:

                    @stacksofplates said in DNS discussion:

                    @Dashrender said in DNS discussion:

                    @stacksofplates said in DNS discussion:

                    @Dashrender said in DNS discussion:

                    @stacksofplates said in DNS discussion:

                    For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                    But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                    OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                    It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                    He also needs to kill WINS, but that's another matter.

                    It literally won't install the replicate without it so it is a requirement.

                    So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                    Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                    But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                    And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                    Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                    Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                    Of course - but Wire doesn't control their decision or timing to move to DHCP.

                    Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                    How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                    It's "easy". And I mean that literally. Like it isn't complex at all. It takes a lot of manual effort, but just busy work, nothing hard.

                    1 Reply Last reply Reply Quote 1
                    • wirestyle22W
                      wirestyle22 @coliver
                      last edited by

                      @coliver said in DNS discussion:

                      @wirestyle22 said in DNS discussion:

                      @scottalanmiller said in DNS discussion:

                      @Dashrender said in DNS discussion:

                      @scottalanmiller said in DNS discussion:

                      @JaredBusch said in DNS discussion:

                      @stacksofplates said in DNS discussion:

                      @Dashrender said in DNS discussion:

                      @stacksofplates said in DNS discussion:

                      @Dashrender said in DNS discussion:

                      @stacksofplates said in DNS discussion:

                      For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                      But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                      OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                      It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                      He also needs to kill WINS, but that's another matter.

                      It literally won't install the replicate without it so it is a requirement.

                      So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                      Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                      But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                      And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                      Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                      Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                      Of course - but Wire doesn't control their decision or timing to move to DHCP.

                      Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                      How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                      Don't...

                      It's not my choice. We inherited this nightmare. We will eventually switch to DHCP but I don't dictate when that happens

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @wirestyle22
                        last edited by

                        @wirestyle22 said in DNS discussion:

                        @coliver said in DNS discussion:

                        @wirestyle22 said in DNS discussion:

                        @scottalanmiller said in DNS discussion:

                        @Dashrender said in DNS discussion:

                        @scottalanmiller said in DNS discussion:

                        @JaredBusch said in DNS discussion:

                        @stacksofplates said in DNS discussion:

                        @Dashrender said in DNS discussion:

                        @stacksofplates said in DNS discussion:

                        @Dashrender said in DNS discussion:

                        @stacksofplates said in DNS discussion:

                        For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                        But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                        OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                        It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                        He also needs to kill WINS, but that's another matter.

                        It literally won't install the replicate without it so it is a requirement.

                        So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                        Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                        But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                        And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                        Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                        Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                        Of course - but Wire doesn't control their decision or timing to move to DHCP.

                        Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                        How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                        Don't...

                        It's not my choice. We inherited this nightmare. We will eventually switch to DHCP but I don't dictate when that happens

                        Well you could 🙂 You just say "line in the sand, stop making me waste time to play around when there is a fix and you aren't letting me fix it." You always have that choice, of course you might have to walk, but would they really axe you because you pushed them to save money, fix things earlier and reduce workload that was just busy work?

                        wirestyle22W 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                          wirestyle22W 1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @scottalanmiller
                            last edited by

                            @scottalanmiller said in DNS discussion:

                            @wirestyle22 said in DNS discussion:

                            @coliver said in DNS discussion:

                            @wirestyle22 said in DNS discussion:

                            @scottalanmiller said in DNS discussion:

                            @Dashrender said in DNS discussion:

                            @scottalanmiller said in DNS discussion:

                            @JaredBusch said in DNS discussion:

                            @stacksofplates said in DNS discussion:

                            @Dashrender said in DNS discussion:

                            @stacksofplates said in DNS discussion:

                            @Dashrender said in DNS discussion:

                            @stacksofplates said in DNS discussion:

                            For me it's mostly convenience. Another use other than what I mentioned before is I can quickly find what machine a person SSH'd in from.

                            But I know FreeIPA replicas need it because I just installed one this morning and had to add the PTR.

                            OK these are useful tools for IT, but they aren't requirements. The system won't suddenly stop replicating, or authenticating, etc because you don't have reverse DNS setup.

                            It's kinda obvious that Wire has a mess in his static environment. I'm thinking that he should just kill the reverse entries to prevent the problem he experienced in trouble shooting this.

                            He also needs to kill WINS, but that's another matter.

                            It literally won't install the replicate without it so it is a requirement.

                            So let's reverse the question. If nothing relies on it, how can the reverse be screwing anything up?

                            Well, in this case - it led someone to a wrong conclusion to the root of a problem. Now this isn't the fault of reverse DNS.

                            But having to maintain a manual reverse DNS table can be a fair amount of work, and if it offers no value, why do it?

                            And I think you answered your own question here. It may have led them to the wrong conclusion based on bad information, but one that is properly set up is useful or else they wouldn't even have been looking there.

                            Right, if you are going to have a static network, then this is simply one more thing that you have to deal with as I said earlier. Not doing it is going to cause problems sooner or later.

                            Right.... layers of mistakes where one mistake is leading to another based on it. If PTR records take any effort, don't ignore the real problem by not updating PTR, instead, fix the actual problem.

                            Of course - but Wire doesn't control their decision or timing to move to DHCP.

                            Doesn't change the fact that it is a mistake in the design and planning. The question was not put as "should we work around someone intentionally blocking a fix."

                            How do you operate in a completely static environment is more what I'm wondering. First time I've ever seen this tbh.

                            Don't...

                            It's not my choice. We inherited this nightmare. We will eventually switch to DHCP but I don't dictate when that happens

                            Well you could 🙂 You just say "line in the sand, stop making me waste time to play around when there is a fix and you aren't letting me fix it." You always have that choice, of course you might have to walk, but would they really axe you because you pushed them to save money, fix things earlier and reduce workload that was just busy work?

                            That doesn't benefit me. I can offer advice and explaining the reasoning behind a decision but at the end of the day it's their choice. If they decide to not follow my advice then I just accept it and move on. Once I get to where I need to be RHCE wise I'll hopefully just leave for a better job anyway.

                            1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @scottalanmiller
                              last edited by wirestyle22

                              @scottalanmiller said in DNS discussion:

                              Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                              I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @wirestyle22
                                last edited by

                                @wirestyle22 said in DNS discussion:

                                @scottalanmiller said in DNS discussion:

                                Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                wirestyle22W 1 Reply Last reply Reply Quote 1
                                • wirestyle22W
                                  wirestyle22 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in DNS discussion:

                                  @wirestyle22 said in DNS discussion:

                                  @scottalanmiller said in DNS discussion:

                                  Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                  I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                  No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                  In this case I'm a subcontractor so I have 3 levels of people to convince:

                                  1. My boss
                                  2. The company that holds the actual contract with the city.
                                  3. The city themselves

                                  If I were an MSP I'd eliminate two of those

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @wirestyle22
                                    last edited by

                                    @wirestyle22 said in DNS discussion:

                                    @scottalanmiller said in DNS discussion:

                                    @wirestyle22 said in DNS discussion:

                                    @scottalanmiller said in DNS discussion:

                                    Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                    I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                    No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                    In this case I'm a subcontractor so I have 3 levels of people to convince:

                                    1. My boss
                                    2. The company that holds the actual contract with the city.
                                    3. The city themselves

                                    If I were an MSP I'd eliminate two of those

                                    You still only have one person to convince, the city.

                                    wirestyle22W 1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in DNS discussion:

                                      @wirestyle22 said in DNS discussion:

                                      @scottalanmiller said in DNS discussion:

                                      @wirestyle22 said in DNS discussion:

                                      @scottalanmiller said in DNS discussion:

                                      Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                      I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                      No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                      In this case I'm a subcontractor so I have 3 levels of people to convince:

                                      1. My boss
                                      2. The company that holds the actual contract with the city.
                                      3. The city themselves

                                      If I were an MSP I'd eliminate two of those

                                      You still only have one person to convince, the city.

                                      It's an improvement 😄

                                      You always have the customer to convince

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @wirestyle22
                                        last edited by

                                        @wirestyle22 said in DNS discussion:

                                        @scottalanmiller said in DNS discussion:

                                        @wirestyle22 said in DNS discussion:

                                        @scottalanmiller said in DNS discussion:

                                        @wirestyle22 said in DNS discussion:

                                        @scottalanmiller said in DNS discussion:

                                        Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                        I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                        No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                        In this case I'm a subcontractor so I have 3 levels of people to convince:

                                        1. My boss
                                        2. The company that holds the actual contract with the city.
                                        3. The city themselves

                                        If I were an MSP I'd eliminate two of those

                                        You still only have one person to convince, the city.

                                        It's an improvement 😄

                                        You always have the customer to convince

                                        No, I mean RIGHT NOW. You , today, have only the city to convince. Those MSPs above you are not decision makers.

                                        wirestyle22W 1 Reply Last reply Reply Quote 0
                                        • wirestyle22W
                                          wirestyle22 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in DNS discussion:

                                          @wirestyle22 said in DNS discussion:

                                          @scottalanmiller said in DNS discussion:

                                          @wirestyle22 said in DNS discussion:

                                          @scottalanmiller said in DNS discussion:

                                          @wirestyle22 said in DNS discussion:

                                          @scottalanmiller said in DNS discussion:

                                          Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                          I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                          No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                          In this case I'm a subcontractor so I have 3 levels of people to convince:

                                          1. My boss
                                          2. The company that holds the actual contract with the city.
                                          3. The city themselves

                                          If I were an MSP I'd eliminate two of those

                                          You still only have one person to convince, the city.

                                          It's an improvement 😄

                                          You always have the customer to convince

                                          No, I mean RIGHT NOW. You , today, have only the city to convince. Those MSPs above you are not decision makers.

                                          I don't interface directly with city management. The company who holds the contracts do so if they decide to not do something it would never be brought up to the city in the first place

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @wirestyle22
                                            last edited by

                                            @wirestyle22 said in DNS discussion:

                                            @scottalanmiller said in DNS discussion:

                                            @wirestyle22 said in DNS discussion:

                                            @scottalanmiller said in DNS discussion:

                                            @wirestyle22 said in DNS discussion:

                                            @scottalanmiller said in DNS discussion:

                                            @wirestyle22 said in DNS discussion:

                                            @scottalanmiller said in DNS discussion:

                                            Who DOES determine that you will not fix things properly today? Who is making that decision right now and what was their reasoning?

                                            I've realized that if I wanted everything to be done the way I think they should be done I need to create my own MSP, which I'm not ready to do yet.

                                            No, MSPs make no decisions. Customers make those decisions. If you want to do things the way that you want them done, you have to stop working at an MSP and start being a business owner. There is no other position that gets to do that.

                                            In this case I'm a subcontractor so I have 3 levels of people to convince:

                                            1. My boss
                                            2. The company that holds the actual contract with the city.
                                            3. The city themselves

                                            If I were an MSP I'd eliminate two of those

                                            You still only have one person to convince, the city.

                                            It's an improvement 😄

                                            You always have the customer to convince

                                            No, I mean RIGHT NOW. You , today, have only the city to convince. Those MSPs above you are not decision makers.

                                            I don't interface directly with city management. The company who holds the contracts do so if they decide to not do something it would never be brought up to the city in the first place

                                            You are the sole on site IT advisor, and they don't talk to you? They literally have on interface between the CIO and the senior IT person?

                                            wirestyle22W DashrenderD travisdh1T 3 Replies Last reply Reply Quote 1
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