Outlook 2010 Prompting for login frequently
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Found an article that said "cached mode connects to the public FQDN of the server rather than the private network name and thus it won't exchange credentials as it sees the server as being outside its currently logged in domain."
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@wirestyle22 said in Outlook 2010 Prompting for login frequently:
@nadnerB said in Outlook 2010 Prompting for login frequently:
I have similar situations where users have several mailboxes from at least two different domains. One is Exchange 2010 and the other 2013.
With Outlook closed, I usually have to clear the Outlook entries in the Credential Manager (Control Panel), then reenter the credentials when prompted. This resolves the issue but I'm not sure if it's a permanent fix as the users I've done this for haven't had to change their passwords yet (well, not that I can recall).
I have done the same and it is only temporary in my case.
Have you done a slash 'n burn of their mail profile?
Delete everything under C:\users%username%\appdata\local\microsoft\Outlook
&
Removed their mail profile from control panel? -
@nadnerB No, but this literally applies to every user
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@wirestyle22 said in Outlook 2010 Prompting for login frequently:
Found an article that said "cached mode connects to the public FQDN of the server rather than the private network name and thus it won't exchange credentials as it sees the server as being outside its currently logged in domain."
Well, you could try turning off cached mode to see if it improves.
Speaking of going directly to your mail server, is your autodiscover.domain working correctly? -
@nadnerB said in Outlook 2010 Prompting for login frequently:
@wirestyle22 said in Outlook 2010 Prompting for login frequently:
Found an article that said "cached mode connects to the public FQDN of the server rather than the private network name and thus it won't exchange credentials as it sees the server as being outside its currently logged in domain."
Well, you could try turning off cached mode to see if it improves.
Speaking of going directly to your mail server, is your autodiscover.domain working correctly?Yes it is. I actually had an issue with it a month ago and verified everything is correctly configured.
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Is your exchange proxy set in Outlook?
Never mind, just saw your above post -
@nadnerB said in Outlook 2010 Prompting for login frequently:
Is your exchange proxy set in Outlook?
Never mind, just saw your above postNp. It is correctly entered. Yes.
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What kind of a trust has been setup between the domains?
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@nadnerB All external with Transitive set to No as far as exchange goes. The subdomains are child with transitive set to yes.
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This is still a consistent problem. Does not seem to occur if I'm not using cached exchange mode but that is required on my network.
