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    I know you're not crazy...

    IT Discussion
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    • Minion QueenM
      Minion Queen Banned
      last edited by

      With the exception of Scott, NTG uses regular skype. We have a Helpdesk group chat that is a continuous long chat. We use it for meetings, one on one training, video calls, screen share etc.

      For GROVESOCIAL I use skypefor talking to international clients, video calls etc. honestly more than 3/4's of my communications are via skype right now, even though I have a PBX.

      For GMP (you all will be learning about this later) we use RocketChat for our website chat. We do use skype for international calls and quick chats with a few potential partners. I like Rocketchat it's pretty nice. I only have one support person at this point so not using it a lot.

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      • AdamFA
        AdamF
        last edited by

        We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

        Reid CooperR bbigfordB 2 Replies Last reply Reply Quote 0
        • Reid CooperR
          Reid Cooper @AdamF
          last edited by

          @fuznutz04 said in I know you're not crazy...:

          We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

          Looked at that, was not impressed.

          AdamFA 1 Reply Last reply Reply Quote 0
          • AdamFA
            AdamF @Reid Cooper
            last edited by

            @Reid-Cooper said in I know you're not crazy...:

            @fuznutz04 said in I know you're not crazy...:

            We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

            Looked at that, was not impressed.

            Yeah, I wouldn't say I'm impressed either. We just are giving it an evaluation because it comes with our licensing.

            1 Reply Last reply Reply Quote 0
            • bbigfordB
              bbigford @rustcohle
              last edited by

              @rustcohle said in I know you're not crazy...:

              @BBigford do you mean for chat, or for vid/conf?

              I rarely conference call or video chat, but often screen share. Haven't looked into ScreenHero having the conference portion. With how group driven Slack is, if it doesn't have it currently, that'll come.

              1 Reply Last reply Reply Quote 0
              • RojoLocoR
                RojoLoco
                last edited by

                We have a WebEx subscription, so our guys use that. I rarely have to mess with it, but it's OK I guess. Users rarely ask me for help with it, so I assume that means it works most of the time.

                1 Reply Last reply Reply Quote 1
                • bbigfordB
                  bbigford @AdamF
                  last edited by

                  @fuznutz04 said in I know you're not crazy...:

                  We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

                  If you didn't know, Slack had actually consulted Microsoft on that project. It was a flurry on forums when it was coming around. Though a Slack dev/project manager, can't remember, threw a low blow in a side interview and said "we could give them an exact design of Slack and they would still release a poor product."

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @bbigford
                    last edited by

                    @BBigford said in I know you're not crazy...:

                    @fuznutz04 said in I know you're not crazy...:

                    We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

                    If you didn't know, Slack had actually consulted Microsoft on that project. It was a flurry on forums when it was coming around. Though a Slack dev/project manager, can't remember, threw a low blow in a side interview and said "we could give them an exact design of Slack and they would still release a poor product."

                    And that's essentially exactly what happened. It's like a really crappy Slack copy.

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                    • Minion QueenM
                      Minion Queen Banned
                      last edited by

                      I have started using Uber Conference recently. Seems pretty good so far. Nothing to download just sign into the web link and go. The free option seems to work well too. Have only used it a couple times so not a huge sampling yet.

                      1 Reply Last reply Reply Quote 0
                      • RamblingBipedR
                        RamblingBiped
                        last edited by

                        We use Skype for Business as our primary means of communication within the company, and HipChat for inter-department communications for all things IT. We are going to be canning HipChat here in a couple of weeks when we move to Microsoft Teams

                        HipChat is buggy and I don't recommend it to anyone; horrible unintuitive user experience. I'm not a Skype fan either, but that decision is outside of our sphere of influence so we have to deal with it. I'm hoping Microsoft Teams offers at least the same functionality as HipChat without the bugs. If that happens I'll be happy enough.

                        stacksofplatesS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          We used HipChat at Change for a while. I didn't like it either too much. Nice interface, but that was about it.

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                          • stacksofplatesS
                            stacksofplates @RamblingBiped
                            last edited by

                            @RamblingBiped said in I know you're not crazy...:

                            We use Skype for Business as our primary means of communication within the company, and HipChat for inter-department communications for all things IT. We are going to be canning HipChat here in a couple of weeks when we move to Microsoft Teams

                            HipChat is buggy and I don't recommend it to anyone; horrible unintuitive user experience. I'm not a Skype fan either, but that decision is outside of our sphere of influence so we have to deal with it. I'm hoping Microsoft Teams offers at least the same functionality as HipChat without the bugs. If that happens I'll be happy enough.

                            Same. We have on premise skype for business. I never had a big problem with it, but it never wowed me with anything.

                            It is nice how their status shows up in outlook though.

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