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    Firmware update for HP printers bans third-party ink

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    hp printer hp printers inkjet ink firmware updates
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    • scottalanmillerS
      scottalanmiller @gjacobse
      last edited by

      @gjacobse said in Firmware update for HP printers bans third-party ink:

      @scottalanmiller said in Firmware update for HP printers bans third-party ink:

      @gjacobse said in Firmware update for HP printers bans third-party ink:

      @scottalanmiller said in Firmware update for HP printers bans third-party ink:

      @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

      There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.

      Did you update it or did it update itself? Or is this simply a time bomb?

      No action on my part. printer did this upon it's own accord - which I suppose you could consider a time bomb. I'll take a look at the GUI in a moment - have to address an issue.

      That's where it crosses into the clearly illegal territory. Designing a device to self destruct is illegal.

      1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse
        last edited by

        HP Driver and support page shows that the current firmware was published in March 2016, so this may not be 'completely new'

        Several other searches report success with downgrading the firmware, but the download isn't direct from HP.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Crazy. I hope millions of people stop buying HP forever because of this. I'll certainly never do business with them again.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            @Dominica just said that they have started a new ink subscription model that is likely why they decided to vandalize peoples' printers in the hopes of extorting more money from them through the new subscription model.

            1 Reply Last reply Reply Quote 1
            • gjacobseG
              gjacobse
              last edited by

              As a temporary work around I have re-connected the old HP LJ3030.. which isn't networkable. However I have a very old SimpleShare NAS that can act as a print server. it's not worked right in a while with the external USB devices, but is currently. So I am able to print (the UPS shipping labels) for the now.

              Sometimes it pays to keep old tech around.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                As a long term solution... Brother printers.

                gjacobseG prcssupportP 2 Replies Last reply Reply Quote 0
                • gjacobseG
                  gjacobse @scottalanmiller
                  last edited by

                  @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                  As a long term solution... Brother printers.

                  Might go Lexmark

                  1 Reply Last reply Reply Quote 0
                  • travisdh1T
                    travisdh1
                    last edited by

                    Or Epson EcoTanks. The secretary here loves it, even tho it tends to get paper jams.

                    1 Reply Last reply Reply Quote 0
                    • bbigfordB
                      bbigford
                      last edited by

                      I always recommend Epson for inkjet and laserjet is a toss up. When I go for low cost I recommend Brother, anything else is usually HP or Canon.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Epson and Brother are good. Never been happy with Lexmark.

                        1 Reply Last reply Reply Quote 2
                        • prcssupportP
                          prcssupport @scottalanmiller
                          last edited by

                          @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                          As a long term solution... Brother printers.

                          Maybe I won't let my wife sell my brother "printer" in the garage sale after all.

                          I have an hp office jet pro x451. So far it's been amazing but I haven't burned through the factory cartridges just yet.

                          I was planning on buying after market refills, hoping I wouldn't have an issue.

                          1 Reply Last reply Reply Quote 0
                          • MattSpellerM
                            MattSpeller
                            last edited by

                            Canon used to make some with simple clear plastic ink tanks which you could refill easily and for pennies. I own one but have not used it in ages.

                            I only ever use a laser printer, and that's for toner transfer - probably 10 pages a year on average.

                            1 Reply Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              EFF has a petition

                              https://act.eff.org/action/tell-hp-say-no-to-drm

                              scottalanmillerS 1 Reply Last reply Reply Quote 3
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @JaredBusch said in Firmware update for HP printers bans third-party ink:

                                EFF has a petition

                                https://act.eff.org/action/tell-hp-say-no-to-drm

                                Signed and shared.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  They are backtracking

                                  https://news.google.com/news/ampviewer?caurl=http%3A%2F%2Fwww.theverge.com%2Fplatform%2Famp%2Fcircuitbreaker%2F2016%2F9%2F29%2F13111324%2Fhp-piracy-drm-firmware-update#pt0-553639

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    THe quote is: "HP is backtracking on a firmware update that recently blocked some printers from using third-party ink cartridges. Some users reported that the update sometimes mistakenly marked legitimate ink as fake, so HP’s CEO Jon Flaxman wrote today that the company will issue a new update to turn off the DRM.

                                    HP also clarified that third-party cartridges still work with the original update, so long as they’re built with HP security chips — aka HP is getting a cut of their business. The first mandatory update took effect on September 13th and forced printers to display "damaged cartridge" whenever a bad third-party cartridge was loaded. Following its activation, at least one company vowed to create new chips that could subvert the security check. It looks like that won’t be needed for now."

                                    1 Reply Last reply Reply Quote 0
                                    • dafyreD
                                      dafyre
                                      last edited by

                                      Still a no-buy in my book now. I'll probably stop recommending all HP products, as well... just in case they start trying to mark 3rd party hard drives as bad in controller / firmware updates. At least those are less likely to happen automagically.

                                      JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 2
                                      • Minion QueenM
                                        Minion Queen Banned
                                        last edited by

                                        Yeah it is enough reason for me to not buy anything as well. However we went to Brother for printer a few years ago.

                                        Minion QueenM 1 Reply Last reply Reply Quote 2
                                        • JaredBuschJ
                                          JaredBusch @dafyre
                                          last edited by

                                          @dafyre said in Firmware update for HP printers bans third-party ink:

                                          Still a no-buy in my book now. I'll probably stop recommending all HP products, as well... just in case they start trying to mark 3rd party hard drives as bad in controller / firmware updates. At least those are less likely to happen automagically.

                                          They already do this. As does Dell.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @dafyre
                                            last edited by

                                            @dafyre said in Firmware update for HP printers bans third-party ink:

                                            Still a no-buy in my book now. I'll probably stop recommending all HP products, as well... just in case they start trying to mark 3rd party hard drives as bad in controller / firmware updates. At least those are less likely to happen automagically.

                                            THat's what I was wondering would happen. HP did something bad, and now people are already blaming HPE - a different company.

                                            1 Reply Last reply Reply Quote 2
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