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    Unable to connect to RDP

    Scheduled Pinned Locked Moved IT Discussion
    microsoftremote desktop servicestimeoutrdpzerotier
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    • DashrenderD
      Dashrender
      last edited by

      Does it work from a computer on the same network at the server?

      Looking to see if it's an ZT problem or a Server problem.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • J
        Jason Banned @JaredBusch
        last edited by

        @JaredBusch said in Unable to connect to RDP:

        Server is pingable, and I am connected via ScreenConnect.

        I am trying to connect over ZeroTier and getting this error.

        0_1474557711866_upload-b0bdbfb1-bb59-4d33-9671-a743dbd36f23

        When I open Remote Desktop Connection on my local machine and connect, it communicates, pops auth, gives the SSL error (self signed) prompt, then jsut sits there and eventually times out.

        If the hostname mismatches, DNS entries are not the same, etc it will sometimes do odd things like this.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Jason
          last edited by

          @Jason said in Unable to connect to RDP:

          @JaredBusch said in Unable to connect to RDP:

          Server is pingable, and I am connected via ScreenConnect.

          I am trying to connect over ZeroTier and getting this error.

          0_1474557711866_upload-b0bdbfb1-bb59-4d33-9671-a743dbd36f23

          When I open Remote Desktop Connection on my local machine and connect, it communicates, pops auth, gives the SSL error (self signed) prompt, then jsut sits there and eventually times out.

          If the hostname mismatches, DNS entries are not the same, etc it will sometimes do odd things like this.

          I have only ever accessed this by IP address.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender said in Unable to connect to RDP:

            Does it work from a computer on the same network at the server?

            Looking to see if it's an ZT problem or a Server problem.

            Same error over normal IP also once I brought up my IPSEC tunnel

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said in Unable to connect to RDP:

              @Dashrender said in Unable to connect to RDP:

              Does it work from a computer on the same network at the server?

              Looking to see if it's an ZT problem or a Server problem.

              Same error over normal IP also once I brought up my IPSEC tunnel

              OK but you still haven't tried from another PC on that network - i.e. no VPN.

              Mike DavisM JaredBuschJ 2 Replies Last reply Reply Quote 0
              • Mike DavisM
                Mike Davis @Dashrender
                last edited by

                Is UDP and TCP enabled? I think it negotiates over TCP, and then switches to UDP.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @Dashrender said in Unable to connect to RDP:

                  @JaredBusch said in Unable to connect to RDP:

                  @Dashrender said in Unable to connect to RDP:

                  Does it work from a computer on the same network at the server?

                  Looking to see if it's an ZT problem or a Server problem.

                  Same error over normal IP also once I brought up my IPSEC tunnel

                  OK but you still haven't tried from another PC on that network - i.e. no VPN.

                  Does not matter. No one connect on network. Also two differnt IP protocols do not work. Issue is not whatever the hell you are driving at.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Mike Davis
                    last edited by JaredBusch

                    @Mike-Davis said in Unable to connect to RDP:

                    Is UDP and TCP enabled? I think it negotiates over TCP, and then switches to UDP.

                    This happened one day last week and I was unable to log on from the console also.

                    I was not risking losing the console just to log off and test that again because I wanted a controlled shutdown this time if needed.

                    Users needed access ASAP so the connected users were forcibly logged off and the server was rebooted.

                    All users now able to log in. Issue resolved from their perspective, but this is now the second time this server has done this.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said in Unable to connect to RDP:

                      @Dashrender said in Unable to connect to RDP:

                      @JaredBusch said in Unable to connect to RDP:

                      @Dashrender said in Unable to connect to RDP:

                      Does it work from a computer on the same network at the server?

                      Looking to see if it's an ZT problem or a Server problem.

                      Same error over normal IP also once I brought up my IPSEC tunnel

                      OK but you still haven't tried from another PC on that network - i.e. no VPN.

                      Does not matter. No one connect on network. Also two differnt IP protocols do not work. Issue is not whatever the hell you are driving at.

                      two different IP protocols? 😉

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        Anything in the logs?

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said in Unable to connect to RDP:

                          @JaredBusch said in Unable to connect to RDP:

                          @Dashrender said in Unable to connect to RDP:

                          @JaredBusch said in Unable to connect to RDP:

                          @Dashrender said in Unable to connect to RDP:

                          Does it work from a computer on the same network at the server?

                          Looking to see if it's an ZT problem or a Server problem.

                          Same error over normal IP also once I brought up my IPSEC tunnel

                          OK but you still haven't tried from another PC on that network - i.e. no VPN.

                          Does not matter. No one connect on network. Also two differnt IP protocols do not work. Issue is not whatever the hell you are driving at.

                          two different IP protocols? 😉

                          /sigh... IP subnets.

                          1 Reply Last reply Reply Quote 0
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