Domain Controller Down (VM)
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@Dashrender said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
it's because they don't ever support anything other than their own software, most likely - they think the server hardware is magic. it will just do what they want, they don't KNOW they need xyz IOPs, or RAM, etc.
And therefore should be on the short list of software vendors from which the business should be considering.
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@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
No we don't need bigger systems. We have jobs that run over 20 nodes (multiple clusters) at 100% each with 256 GB RAM and 20 E7 cores. They take 100% no matter what you run. And they run for as long as 6 months on one calculation. There is no scale issue. I plug the new one in and it's part of the cluster.
Ah, you are using a different type of virtualization. You are using a multi-system virtualization platform. That's different that it is semantically not what people normally mean by virtualization but is covered by what we mean. That's not a server, that's a node in a server. I ran the 10K node compute cluster for a Wall St. firm. That was virtual, but the virtualization was at a higher layer above the individual nodes. Like you have there. It's one cluster, not individual servers.
It's just a job scheduler over the nodes. It's not really virtualization (I guess maybe if you consider the scheduler some kind of virtualization). The master node just runs on whatever we tell it. It can also just run on itself.
But the work is spread out over the different compute nodes, the fact that the main program doesn't care where the compute comes from is what makes this a virtualized setup. Nodes versus servers. i.e. a node is useless on it's own, like a CPU is useless outside the server, but a server is a complete thing, it's usable on it's own.
Exactly. It doesn't "Exactly" have the hardware abstraction that you want to see from virtualization, but it has most of the aspects of it. The entire cluster is a single computer and has hardware abstraction at a higher level abstracting the entire cluster as a single thing. You could absolutely still virtualize again on the individual nodes, but the "always virtualize" rule is handled by the abstraction higher up. I've written about this scenario before.
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@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
NOrmally it's because they don't have support at all and are just milking customers until things don't work. The illusion of support makes the money. Support itself is expensive.
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@scottalanmiller said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
NOrmally it's because they don't have support at all and are just milking customers until things don't work. The illusion of support makes the money. Support itself is expensive.
That was a rhetorical question.
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@Dashrender said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
it's because they don't ever support anything other than their own software, most likely - they think the server hardware is magic. it will just do what they want, they don't KNOW they need xyz IOPs, or RAM, etc.
That's a scary place to be. If they don't know it, who does? And who provides support. "Not-support" isn't a form of support.
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@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
it's because they don't ever support anything other than their own software, most likely - they think the server hardware is magic. it will just do what they want, they don't KNOW they need xyz IOPs, or RAM, etc.
That's a scary place to be. If they don't know it, who does? And who provides support. "Not-support" isn't a form of support.
LOL - they provide support on the software itself, not on it's performance, from my experience.
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@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
So they don't need to be fully supported, but let's say the IT guy down the street who's used Linux twice in his life installs the software in a VM with a non preallocated QCOW2 with no caching and an rtl8139 NIC. It's going to run slower than anything. So he calls the vendor for support and they try to help him. Nothing they are going to be able to tell him is going to help him, because it's nothing to do with their software. It's in their best interest to try to control what you're installing on to to mitigate stupid issues like that.
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
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@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@Dashrender said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
You still haven't provided a single healthcare vendor that does any of what you say is appropriate.
I know Greenway didn't have a virtualization plan 3 years ago when we were looking at them. It's why I had to build a ridiculous $100K two server failover system. Today the performance needed could be done for $25k.
The sad thing is that the vendor could not provide any IOPs requirements, etc. They only had this generic hardware requirement.
SQL Dual Proc Xeon 4 cores each two drive boot, 4 drive RAID 10 SQL, 4 drive log
RDS single proc xeon 4 core 2 drive boot, 2 drive data
IIS application dual proc xeon 4 cores each, 2 drive boot, 6 drive RAID 10 data
etc
etcBecause... no support
eh? yeah Greenway didn't bother to do the right thing for their customers and have support for hypervisors! Shit, how can they really support their customers on bare metal if they don't know the IOPs requirements, etc? Just keep stabbing hardware until they "get lucky"?
That's my guess. Lacking support of VMs isn't exactly the big issue... it's WHY they lack that support that is the big issue.
Why the don't support VM's is very important, almost as important as the question of what made them not want to support their application in a VM?
it's because they don't ever support anything other than their own software, most likely - they think the server hardware is magic. it will just do what they want, they don't KNOW they need xyz IOPs, or RAM, etc.
That's a scary place to be. If they don't know it, who does? And who provides support. "Not-support" isn't a form of support.
Just as scary as a vendor saying we only support dedicated hardware because we need #-IOPS, #-RAM and #-Cores.
All of which are easy to provide to a VM, just scale the hardware appropriately.
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@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
So they don't need to be fully supported, but let's say the IT guy down the street who's used Linux twice in his life installs the software in a VM with a non preallocated QCOW2 with an rtl8139 NIC. It's going to run slower than anything. So he calls the vendor for support and they try to help him. Nothing they are going to be able to tell him is going to help him, because it's nothing to do with their software. It's in their best interest to try to control what you're installing on to to mitigate stupid issues like that.
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
That is the issue of the IT Guy not understanding the system requirements, the fact that it is virtual means nothing. He could install that image to a bare metal system and have just as poor performance!
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@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
So they don't need to be fully supported, but let's say the IT guy down the street who's used Linux twice in his life installs the software in a VM with a non preallocated QCOW2 with no caching and an rtl8139 NIC. It's going to run slower than anything. So he calls the vendor for support and they try to help him. Nothing they are going to be able to tell him is going to help him, because it's nothing to do with their software. It's in their best interest to try to control what you're installing on to to mitigate stupid issues like that.
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Let's say he puts it on hardware they don't know and it does the same thing. What will they do? Or he uses an OS he doesn't understand? You aren't created a new problem with virtualization, just solving others.
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@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
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@DustinB3403 said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
So they don't need to be fully supported, but let's say the IT guy down the street who's used Linux twice in his life installs the software in a VM with a non preallocated QCOW2 with an rtl8139 NIC. It's going to run slower than anything. So he calls the vendor for support and they try to help him. Nothing they are going to be able to tell him is going to help him, because it's nothing to do with their software. It's in their best interest to try to control what you're installing on to to mitigate stupid issues like that.
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
That is the issue of the IT Guy not understanding the system requirements, the fact that it is virtual means nothing. He could install that image to a bare metal system and have just as poor performance!
No, those are specific to a hypervisor. Bare metal would be much faster than that, you woudln't have those issues.
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@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
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What if your critical enterprise app ONLY supported Mac OSX based on similar logic. Would you start deploying Mac Minis without a car as your enterprise platform? We would not normally consider that an enterprise option. But it's a similar approach. They would know the hardware and the OS. Is them knowing something more important than it being something good to know?
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@stacksofplates said in Domain Controller Down (VM):
@DustinB3403 said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
If you're running on something using PV drivers that they don't understand...
Then your critical app vendor is below the home line. THAT'S how scary this should be to companies.
When your "business critical support" lacks the knowledge and skills of your first year help desk people, you need to be worried about their ability to support. Sure, when nothing goes wrong, everything is fine. But if anything goes wrong, you are suggesting these people don't have even the most rudimentary knowledge of systems today. That's worrisome. And it's why so many systems simply have no support options - relying on software and hardware that is out of support meaning that while the app might call itself supported, they depend on non-production systems making the whole thing out of support by extension.
So when running with a preallocated qcow2 image, which caching mode do you use for your disk? Writethrough, writeback, directsync, none?
What about IO mode? native, threads, default?
No one can support every hypervisor at that level.
Also, none of those things need to be supported by the app vendor. They just need to support the app and stop looking for meaningless excuses to block support. I understand some vendors want to support all the way down the stack, but if they don't know how to do that with virtualization, they don't know how to do it. The skills to support the stack would give them the skills to do it virtually even better (fewer variables.) So that logic doesn't hold up.
So they don't need to be fully supported, but let's say the IT guy down the street who's used Linux twice in his life installs the software in a VM with a non preallocated QCOW2 with an rtl8139 NIC. It's going to run slower than anything. So he calls the vendor for support and they try to help him. Nothing they are going to be able to tell him is going to help him, because it's nothing to do with their software. It's in their best interest to try to control what you're installing on to to mitigate stupid issues like that.
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
That is the issue of the IT Guy not understanding the system requirements, the fact that it is virtual means nothing. He could install that image to a bare metal system and have just as poor performance!
No, those are specific to a hypervisor. Bare metal would be much faster than that, you woudln't have those issues.
THOSE issues, yes. But you can create all the issues that you want. YOu can use QCOW for bare metal too, if you want.
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@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
Oh okay, well that's fine then. Not the BEST option, but acceptable. And by BEST I don't mean that VMware is or isn't the best, I mean ONLY supporting that one is not as good as supported a few options.
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@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
Oh okay, well that's fine then. Not the BEST option, but acceptable. And by BEST I don't mean that VMware is or isn't the best, I mean ONLY supporting that one is not as good as supported a few options.
Ya, this whole thing started because Dustin said @wirestyle22 should drop them since they don't support anything else. That's ridiculous.
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@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
Oh okay, well that's fine then. Not the BEST option, but acceptable. And by BEST I don't mean that VMware is or isn't the best, I mean ONLY supporting that one is not as good as supported a few options.
Ya, this whole thing started because Dustin said @wirestyle22 should drop them since they don't support anything else. That's ridiculous.
I specifically said I'd look for alternative software if an appliance vendor said they only supported a single hypervisor.
Big difference.
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@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
Oh okay, well that's fine then. Not the BEST option, but acceptable. And by BEST I don't mean that VMware is or isn't the best, I mean ONLY supporting that one is not as good as supported a few options.
Ya, this whole thing started because Dustin said he should drop them since they don't support anything else. That's ridiculous.
I see. Yeah that's going to far. That's lacking variety and options, but not lacking an enterprise deployment option. You have to figure the costs associated with VMware into the product's costs when decision making, but that's about it. VMware is very, very enterprise. It's a bit crappy that they don't offer ANY lower cost options for companies like this where VMware is way out of their league and crazy that they allow 100Mb/s Synology iSCSI but require VMware ESXi... so they have some clear problems in their thinking and requirements, but VMware itself is just fine.
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@DustinB3403 said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
@scottalanmiller said in Domain Controller Down (VM):
@stacksofplates said in Domain Controller Down (VM):
At least if the other end knew what he needed he could get some help. But now he might cancel his subscription and go somewhere else (which I believe is what they are trying to avoid). I can't imagine the amount of "IT Pros" that contact them looking for support for issues like that.
Same vein, how many avoid them because they don't provide ANY reasonable support options? I'm never asking anyone to support everything, but everyone needs to support something serious.
Right, and they do. VMware.
Oh okay, well that's fine then. Not the BEST option, but acceptable. And by BEST I don't mean that VMware is or isn't the best, I mean ONLY supporting that one is not as good as supported a few options.
Ya, this whole thing started because Dustin said @wirestyle22 should drop them since they don't support anything else. That's ridiculous.
I specifically said I'd look for alternative software if an appliance vendor said they only supported a single hypervisor.
Big difference.
App vendor, not appliance vendor. An appliance would have any virtualization baked in under the hood.
