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    Domain Controller Down (VM)

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    • DashrenderD
      Dashrender
      last edited by

      Perhaps some helpful information

      The hardware is running ESXi and has it's own IP address - what is it?

      You can find out what the IP of the ESXi server is by going to the data center and looking on the screen0_1473363989351_IMG_20160908_144434.jpg

      The VM that is the down DC has it's own IP, what is it?

      coliverC 1 Reply Last reply Reply Quote 0
      • wirestyle22W
        wirestyle22 @JaredBusch
        last edited by gjacobse

        @JaredBusch said in Domain Controller Down (VM):

        @JaredBusch said in Domain Controller Down (VM):

        @wirestyle22 said in Domain Controller Down (VM):

        @JaredBusch Must have broken the keyboard out of frustration. One of the keys wasn't working. I'm in now.

        Use the TUI to get and show all of the IP info

        Also, calm the f[moderated] down.

        0_1473363647116_1.png

        This is using the correct information, verified on the host.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @wirestyle22
          last edited by gjacobse

          @wirestyle22 said in Domain Controller Down (VM):

          @JaredBusch said in Domain Controller Down (VM):

          @JaredBusch said in Domain Controller Down (VM):

          @wirestyle22 said in Domain Controller Down (VM):

          @JaredBusch Must have broken the keyboard out of frustration. One of the keys wasn't working. I'm in now.

          Use the TUI to get and show all of the IP info

          Also, calm the f[moderated] down.

          0_1473363647116_1.png

          This is using the correct information, verified on the host.

          ah so now we know you were connecting to the wrong VMHost.
          good. progress.

          Can you ping it?

          wirestyle22W 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            can you ping it?

            1 Reply Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @JaredBusch
              last edited by

              @JaredBusch No I can't

              DustinB3403D JaredBuschJ 2 Replies Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @wirestyle22
                last edited by

                @wirestyle22 said in Domain Controller Down (VM):

                @JaredBusch No I can't

                Does the host network connection on this host have any activity lights?

                DashrenderD wirestyle22W 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @wirestyle22
                  last edited by

                  @wirestyle22 said in Domain Controller Down (VM):

                  @JaredBusch No I can't

                  Did you verify the subnet mask on the host?

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @DustinB3403
                    last edited by

                    @DustinB3403 said in Domain Controller Down (VM):

                    @wirestyle22 said in Domain Controller Down (VM):

                    @JaredBusch No I can't

                    Does the host network connection on this host have any activity lights?

                    good call - check the network connection from that server to the switch.

                    try pinging it from another computer on the network.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @DustinB3403
                      last edited by

                      @DustinB3403 said in Domain Controller Down (VM):

                      @wirestyle22 said in Domain Controller Down (VM):

                      @JaredBusch No I can't

                      Does the host network connection on this host have any activity lights?

                      Yes and they are lit up

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in Domain Controller Down (VM):

                        @DustinB3403 said in Domain Controller Down (VM):

                        @wirestyle22 said in Domain Controller Down (VM):

                        @JaredBusch No I can't

                        Does the host network connection on this host have any activity lights?

                        good call - check the network connection from that server to the switch.

                        try pinging it from another computer on the network.

                        No, once he verifies the subnet he needs to begin testing from the ESXi host and not the rest of the network. We have likely finally found the problem.

                        1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                          wirestyle22W 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @wirestyle22
                            last edited by DustinB3403

                            @wirestyle22 said in Domain Controller Down (VM):

                            @DustinB3403 said in Domain Controller Down (VM):

                            @wirestyle22 said in Domain Controller Down (VM):

                            @JaredBusch No I can't

                            Does the host network connection on this host have any activity lights?

                            Yes and they are lit up

                            OK so then the hypervisor hardware appears to be working. From the hypervisor console you need to check the NIC settings and make sure the netmask, gateway IP address are all accurate.

                            As a last step if you still can't access the system, check to make sure the switch is working. Connect a laptop to the same switch, with an IP address in the same range as the hypervisor and see if you can ping the hypervisor from that laptop.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              damn can't do pictures.

                              From the ESXi server console - do what JB asked - get the full Network information. You'll have to log into the ESXi console and navigate the DOS like interface to show it.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @DustinB3403
                                last edited by

                                @DustinB3403 said in Domain Controller Down (VM):

                                @wirestyle22 said in Domain Controller Down (VM):

                                @DustinB3403 said in Domain Controller Down (VM):

                                @wirestyle22 said in Domain Controller Down (VM):

                                @JaredBusch No I can't

                                Does the host network connection on this host have any activity lights?

                                Yes and they are lit up

                                OK so then the hypervisor hardware appears to be working. From the hypervisor console you need to check the NIC settings and make sure the netmask, gateway IP address are all accurate.

                                As a last step if you still can't access the system, check to make sure the switch is working. Connect a laptop to the same switch, with an IP address in the same range as the hypervisor and see if you can ping the hypervisor from that laptop.

                                This is already what he has been doing.

                                1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @JaredBusch
                                  last edited by wirestyle22

                                  @JaredBusch said in Domain Controller Down (VM):

                                  @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                  Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible (primary) with the secondary set to the DC that is on but not working correctly (Secondary).

                                  DustinB3403D 2 Replies Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @wirestyle22
                                    last edited by

                                    @wirestyle22 said in Domain Controller Down (VM):

                                    @JaredBusch said in Domain Controller Down (VM):

                                    @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                    Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible with the secondary set to the DC that is on but not working correctly.

                                    That is the issue why none of your clients machines can get online.

                                    DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Domain Controller Down (VM):

                                      @wirestyle22 said in Domain Controller Down (VM):

                                      @JaredBusch said in Domain Controller Down (VM):

                                      @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                      Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible with the secondary set to the DC that is on but not working correctly.

                                      That is the issue why none of your clients machines can get online.

                                      What? Not it's not.

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @Dashrender
                                        last edited by

                                        @Dashrender said in Domain Controller Down (VM):

                                        @DustinB3403 said in Domain Controller Down (VM):

                                        @wirestyle22 said in Domain Controller Down (VM):

                                        @JaredBusch said in Domain Controller Down (VM):

                                        @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                        Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible with the secondary set to the DC that is on but not working correctly.

                                        That is the issue why none of your clients machines can get online.

                                        What? Not it's not.

                                        All of the clients in the network are pointing to a DNS/DHCP server that is offline. The secondary server is pointing to the server that is also offline.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Domain Controller Down (VM):

                                          @wirestyle22 said in Domain Controller Down (VM):

                                          @JaredBusch said in Domain Controller Down (VM):

                                          @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                          Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible with the secondary set to the DC that is on but not working correctly.

                                          That is the issue why none of your clients machines can get online.

                                          No it is not. WTF are you tlaking about. this is the VMhost. It could care less about the DNS as far as the guests are concerned.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @DustinB3403
                                            last edited by

                                            @DustinB3403 said in Domain Controller Down (VM):

                                            @Dashrender said in Domain Controller Down (VM):

                                            @DustinB3403 said in Domain Controller Down (VM):

                                            @wirestyle22 said in Domain Controller Down (VM):

                                            @JaredBusch said in Domain Controller Down (VM):

                                            @wirestyle22 please confirm the subnet mask and DNS on the VMHost in questions.

                                            Subnet Mask is 255.255.255.0 DNS is set to the DC that is inaccessible with the secondary set to the DC that is on but not working correctly.

                                            That is the issue why none of your clients machines can get online.

                                            What? Not it's not.

                                            All of the clients in the network are pointing to a DNS/DHCP server that is offline. The secondary server is pointing to the server that is also offline.

                                            Not what was said at all.

                                            1 Reply Last reply Reply Quote 0
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