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    Email Issue

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    • anthonyhA
      anthonyh
      last edited by anthonyh

      I stumbled across this by complete coincidence. I was looking at our mail server logs for an unrelated issue and noticed that messages from ML were getting rejected.

      Hold the phone...I'm supposed to be receiving email alerts from ML?!

      Here is the "reject" pulled from my mail server log (with slight modification):

      Sep  1 08:33:24 mail postfix/smtpd[15760]: NOQUEUE: reject: RCPT from so254-54.mailgun.net[198.61.254.54]: 450 4.1.8 <[email protected]>: Sender address rejected: Domain not found; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<so254-54.mailgun.net>
      

      Looks like it's bouncing the message(s) because "mg.mangolassi.it" does not exist. This is because we have "reject_unknown_sender_domain" set in our Postfix config.

      To make sure it wasn't our mail server doing something funky, I did some DNS lookups outside of the scope our mail server sees, and sure enough, there is no A or MX record for this domain.

      Not sure if this is a known issue or not, but wanted to share just in case.

      Without knowing the details behind ML's infrastructure, I think simply adding an A record that points "mg.mangolassi.it" to the IP(s) that "mangolassi.it" points to will fulfill this spam check. You can then configure the web server to redirect "mg.mangolassi.it" to "mangolassi.it" if someone ever decides to type it into a web browser. Creating an A or MX record to just about anywhere would be sufficient, I believe, as that will constitute as the domain "existing" to this spam check, but I think this is the most thoughtful approach (to me, anyway).

      Just FYI!

      1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        ML has no email server of its own, and doesn't receive mail, hence the lack of records. It's all through MailGun.

        anthonyhA 1 Reply Last reply Reply Quote 0
        • anthonyhA
          anthonyh @scottalanmiller
          last edited by

          @scottalanmiller Totally understood, which is why I suggested what I suggested...

          1 Reply Last reply Reply Quote 2
          • scottalanmillerS
            scottalanmiller
            last edited by

            A Record added. Let's see what it does.

            1 Reply Last reply Reply Quote 0
            • anthonyhA
              anthonyh
              last edited by

              @scottalanmiller said in Email Issue:

              A Record added. Let's see what it does.

              I see the record...let's see if I get the emails...

              anthonyhA 1 Reply Last reply Reply Quote 0
              • anthonyhA
                anthonyh @anthonyh
                last edited by

                @anthonyh said in Email Issue:

                @scottalanmiller said in Email Issue:

                A Record added. Let's see what it does.

                I see the record...let's see if I get the emails...

                But may mail server doesn't yet....but that's my problem. 🙂

                1 Reply Last reply Reply Quote 0
                • anthonyhA
                  anthonyh
                  last edited by anthonyh

                  YAY!!!!!! I'm getting the emails! Thanks @scottalanmiller for the quick fix!! You will find that with these alerts I'll be much more active with the threads I start and/or contribute to. 😄

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @anthonyh
                    last edited by

                    @anthonyh said in Email Issue:

                    YAY!!!!!! I'm getting the emails! Thanks @scottalanmiller for the quick fix!! You will find that with these alerts I'll be much more active with the threads I start and/or contribute to. 😄

                    Awesome

                    1 Reply Last reply Reply Quote 0
                    • anthonyhA
                      anthonyh
                      last edited by

                      Hmm...I might regret this though. 😄

                      0_1472746565369_upload-a19ed868-e448-4ea7-bc9a-efd943a567ba

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • Minion QueenM
                        Minion Queen Banned
                        last edited by

                        You can unfollow certain threads you know 😉

                        anthonyhA travisdh1T 2 Replies Last reply Reply Quote 0
                        • anthonyhA
                          anthonyh @Minion Queen
                          last edited by

                          @Minion-Queen said in Email Issue:

                          You can unfollow certain threads you know 😉

                          I figured. I'm going to learn how to do that next. 😄

                          gjacobseG 1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @anthonyh
                            last edited by

                            @anthonyh said in Email Issue:

                            @Minion-Queen said in Email Issue:

                            You can unfollow certain threads you know 😉

                            I figured. I'm going to learn how to do that next. 😄

                            By default, a topic you start you are automatically set to follow.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @anthonyh
                              last edited by

                              @anthonyh said in Email Issue:

                              Hmm...I might regret this though. 😄

                              0_1472746565369_upload-a19ed868-e448-4ea7-bc9a-efd943a567ba

                              you can control alert settings.

                              1 Reply Last reply Reply Quote 0
                              • travisdh1T
                                travisdh1 @Minion Queen
                                last edited by

                                @Minion-Queen said in Email Issue:

                                You can unfollow certain threads you know 😉

                                Or just change the setting so you get one per day instead of one each time someone replies to a thread you're watching.

                                1 Reply Last reply Reply Quote 2
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Decent number of email customizations.

                                  1 Reply Last reply Reply Quote 0
                                  • prcssupportP
                                    prcssupport
                                    last edited by

                                    I found that I wasn't receiving emails either. Didn't really look in to it. Just thought none came through.

                                    Yesterday I started getting the emails. Seems as tho that resolved alot more than just your issue!

                                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                                    • scottalanmillerS
                                      scottalanmiller @prcssupport
                                      last edited by

                                      @prcssupport glad that we found that then!

                                      1 Reply Last reply Reply Quote 1
                                      • thwrT
                                        thwr
                                        last edited by

                                        Yeah, got a couple dozen mails yesterday too. Glad you managed to get that working.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @thwr
                                          last edited by

                                          @thwr said in Email Issue:

                                          Yeah, got a couple dozen mails yesterday too. Glad you managed to get that working.

                                          Nice, maybe posting will pick up now!

                                          prcssupportP 1 Reply Last reply Reply Quote 0
                                          • prcssupportP
                                            prcssupport @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Email Issue:

                                            @thwr said in Email Issue:

                                            Yeah, got a couple dozen mails yesterday too. Glad you managed to get that working.

                                            Nice, maybe posting will pick up now!

                                            I know one thing that picked up...

                                            The speed at which my inbox is filling. Holy Crap Batman!

                                            JaredBuschJ 1 Reply Last reply Reply Quote 1
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