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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • thanksajdotcomT
      thanksajdotcom @scottalanmiller
      last edited by

      @scottalanmiller Okey dokey.

      1 Reply Last reply Reply Quote 0
      • C
        ChristopherO
        last edited by

        I'm playing with the SaaS model this morning. Love what I'm seeing so far, but trying to import my AD users isn't going well. The provisioning app refuses to bind - tells me I have the wrong username or password...but the same combinations work fine in LDP.exe 😕

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Is the SaaS model free too?

          1 Reply Last reply Reply Quote 0
          • PSX_DefectorP
            PSX_Defector
            last edited by

            Eh, doesn't matter for us. We have two custom created ticketing systems along with Remedy and one we finally phased out a year ago. We are supposed to be folding in all the others into our one single product, but that's gonna be way down the road.

            Although it might be good to have it under my belt when it comes around to looking for jobs. Also doesn't hurt that one of our customer's uses it for their service.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              It runs on JBoss which is interesting.

              1 Reply Last reply Reply Quote 0
              • PSX_DefectorP
                PSX_Defector
                last edited by

                Assuming MySQL is driving the DB?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @PSX_Defector
                  last edited by

                  @PSX_Defector said:

                  Assuming MySQL is driving the DB?

                  PostgreSQL by default. MS SQL Server as an option.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User
                    last edited by

                    Anyone seen anything about the MSP version yet?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @A Former User
                      last edited by

                      @Aaron-Studer said:

                      Anyone seen anything about the MSP version yet?

                      Nope.

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                      • C
                        ChristopherO
                        last edited by

                        I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

                        ? scottalanmillerS 3 Replies Last reply Reply Quote 0
                        • ?
                          A Former User @ChristopherO
                          last edited by

                          @ChristopherO Really? Wow..... Going to try that now.....

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @ChristopherO
                            last edited by

                            @ChristopherO Do you have a link to buy? I don't see one on there site.....

                            C 1 Reply Last reply Reply Quote 0
                            • C
                              ChristopherO @A Former User
                              last edited by

                              @Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @ChristopherO
                                last edited by

                                @ChristopherO said:

                                @Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

                                Tested and Confirmed. Completely Free 😉 Thanks Chris!

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @ChristopherO
                                  last edited by

                                  @ChristopherO said:

                                  I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

                                  What's the link? I looked for it but didn't find it. Hosted would be way better than hosting out own.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @A Former User
                                    last edited by

                                    @Aaron-Studer said:

                                    @ChristopherO said:

                                    @Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

                                    Tested and Confirmed. Completely Free 😉 Thanks Chris!

                                    Sweet. I had seen that in the news but never found the link.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Ah ha, I found it: http://ondemand.manageengine.com/service-desk/

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        And here is the pricing info: http://ondemand.manageengine.com/service-desk/pricing.html

                                        Free forever, unlimited technicians, unlimited requests, canned, custom and scheduled reports.

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          And here is the pricing info: http://ondemand.manageengine.com/service-desk/pricing.html

                                          Free forever, unlimited technicians, unlimited requests, canned, custom and scheduled reports.

                                          Good Deal

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            Martin9700
                                            last edited by

                                            Until it's not. Ala LMI...

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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