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    Recovering Archived files via .OST

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    • wirestyle22W
      wirestyle22 @MattSpeller
      last edited by

      @MattSpeller said in Recovering Archived files via .OST:

      @wirestyle22 said in Recovering Archived files via .OST:

      Any idea why we don't have PST files? Is there any reason to move them to a different default destination? Is there another way for me to recover this?

      I'm really confused by this and it might just be that I don't know how it works - could you please explain the problem again for me?

      Received this e-mail: "My Archive folders are not on my file list. Can you find out where they are so I can access them."

      I went to C:\Users%username%\AppData\Local\Microsoft\Outlook to recover from the .PST file but there is no PST file. There is only an OST file. Now, keep in mind this is the first place I've ever worked that has hosted exchange (If that matters).

      DustinB3403D MattSpellerM JaredBuschJ 3 Replies Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403 @wirestyle22
        last edited by

        @wirestyle22 said in Recovering Archived files via .OST:

        @MattSpeller said in Recovering Archived files via .OST:

        @wirestyle22 said in Recovering Archived files via .OST:

        Any idea why we don't have PST files? Is there any reason to move them to a different default destination? Is there another way for me to recover this?

        I'm really confused by this and it might just be that I don't know how it works - could you please explain the problem again for me?

        Received this e-mail: "My Archive folders are not on my file list. Can you find out where they are so I can access them."

        I went to C:\Users%username%\AppData\Local\Microsoft\Outlook to recover from the .PST file but there is no PST file. There is only an OST file. Now, keep in mind this is the first place I've ever worked that has hosted exchange (If that matters).

        They may not even be using PST's as you can actually lose email when using PST's. Since the email is saved locally.

        1 Reply Last reply Reply Quote 2
        • MattSpellerM
          MattSpeller @wirestyle22
          last edited by MattSpeller

          @wirestyle22 said in Recovering Archived files via .OST:

          @MattSpeller said in Recovering Archived files via .OST:

          @wirestyle22 said in Recovering Archived files via .OST:

          Any idea why we don't have PST files? Is there any reason to move them to a different default destination? Is there another way for me to recover this?

          I'm really confused by this and it might just be that I don't know how it works - could you please explain the problem again for me?

          Received this e-mail: "My Archive folders are not on my file list. Can you find out where they are so I can access them."

          I went to C:\Users%username%\AppData\Local\Microsoft\Outlook to recover from the .PST file but there is no PST file. There is only an OST file. Now, keep in mind this is the first place I've ever worked that has hosted exchange (If that matters).

          OK! Now I'm with ya 😄

          Searched on 😄 for *.PST?

          Are you confident this user ever had a PST?

          JaredBuschJ 1 Reply Last reply Reply Quote 2
          • IRJI
            IRJ
            last edited by

            Our IT department accidentally deleted a VP's mailbox after he left. Luckily a found a free tool to open OST files. Kernel OST Viewer

            http://www.nucleustechnologies.com/ost-viewer.html

            wirestyle22W 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @wirestyle22
              last edited by

              @wirestyle22 said in Recovering Archived files via .OST:

              @MattSpeller said in Recovering Archived files via .OST:

              @wirestyle22 said in Recovering Archived files via .OST:

              Any idea why we don't have PST files? Is there any reason to move them to a different default destination? Is there another way for me to recover this?

              I'm really confused by this and it might just be that I don't know how it works - could you please explain the problem again for me?

              Received this e-mail: "My Archive folders are not on my file list. Can you find out where they are so I can access them."

              I went to C:\Users%username%\AppData\Local\Microsoft\Outlook to recover from the .PST file but there is no PST file. There is only an OST file. Now, keep in mind this is the first place I've ever worked that has hosted exchange (If that matters).

              the Archive folder IS a PST file saved someplace. Go find it. The OST is not an archive file. It is a cache of the online mail.

              1 Reply Last reply Reply Quote 4
              • JaredBuschJ
                JaredBusch @MattSpeller
                last edited by

                @MattSpeller said in Recovering Archived files via .OST:

                @wirestyle22 said in Recovering Archived files via .OST:

                @MattSpeller said in Recovering Archived files via .OST:

                @wirestyle22 said in Recovering Archived files via .OST:

                Any idea why we don't have PST files? Is there any reason to move them to a different default destination? Is there another way for me to recover this?

                I'm really confused by this and it might just be that I don't know how it works - could you please explain the problem again for me?

                Received this e-mail: "My Archive folders are not on my file list. Can you find out where they are so I can access them."

                I went to C:\Users%username%\AppData\Local\Microsoft\Outlook to recover from the .PST file but there is no PST file. There is only an OST file. Now, keep in mind this is the first place I've ever worked that has hosted exchange (If that matters).

                OK! Now I'm with ya 😄

                Searched on 😄 for *.PST?

                Are you confident this user ever had a PST?

                This....

                1 Reply Last reply Reply Quote 2
                • wirestyle22W
                  wirestyle22
                  last edited by

                  The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                  MattSpellerM 1 Reply Last reply Reply Quote 2
                  • MattSpellerM
                    MattSpeller @wirestyle22
                    last edited by

                    @wirestyle22 said in Recovering Archived files via .OST:

                    The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                    good grief

                    wirestyle22W 1 Reply Last reply Reply Quote 1
                    • wirestyle22W
                      wirestyle22 @MattSpeller
                      last edited by

                      @MattSpeller said in Recovering Archived files via .OST:

                      @wirestyle22 said in Recovering Archived files via .OST:

                      The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                      good grief

                      From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                      MattSpellerM 1 Reply Last reply Reply Quote 2
                      • MattSpellerM
                        MattSpeller @wirestyle22
                        last edited by MattSpeller

                        @wirestyle22 said in Recovering Archived files via .OST:

                        @MattSpeller said in Recovering Archived files via .OST:

                        @wirestyle22 said in Recovering Archived files via .OST:

                        The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                        good grief

                        From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                        I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day. I have no idea why he wouldn't leave a local copy though!

                        wirestyle22W 1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22 @MattSpeller
                          last edited by

                          @MattSpeller said in Recovering Archived files via .OST:

                          @wirestyle22 said in Recovering Archived files via .OST:

                          @MattSpeller said in Recovering Archived files via .OST:

                          @wirestyle22 said in Recovering Archived files via .OST:

                          The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                          good grief

                          From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                          I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                          I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • wirestyle22W
                            wirestyle22 @IRJ
                            last edited by

                            @IRJ said in Recovering Archived files via .OST:

                            Our IT department accidentally deleted a VP's mailbox after he left. Luckily a found a free tool to open OST files. Kernel OST Viewer

                            http://www.nucleustechnologies.com/ost-viewer.html

                            Interesting find. Thanks!

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @wirestyle22
                              last edited by

                              @wirestyle22 said in Recovering Archived files via .OST:

                              @MattSpeller said in Recovering Archived files via .OST:

                              @wirestyle22 said in Recovering Archived files via .OST:

                              @MattSpeller said in Recovering Archived files via .OST:

                              @wirestyle22 said in Recovering Archived files via .OST:

                              The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                              good grief

                              From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                              I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                              I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                              Hopefully by removing PSTs completely?

                              wirestyle22W JaredBuschJ 2 Replies Last reply Reply Quote 2
                              • wirestyle22W
                                wirestyle22 @scottalanmiller
                                last edited by

                                @scottalanmiller said in Recovering Archived files via .OST:

                                @wirestyle22 said in Recovering Archived files via .OST:

                                @MattSpeller said in Recovering Archived files via .OST:

                                @wirestyle22 said in Recovering Archived files via .OST:

                                @MattSpeller said in Recovering Archived files via .OST:

                                @wirestyle22 said in Recovering Archived files via .OST:

                                The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                                good grief

                                From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                                I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                                I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                                Hopefully by removing PSTs completely?

                                I was going to remove my head from my body but yeah that works too.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Recovering Archived files via .OST:

                                  @wirestyle22 said in Recovering Archived files via .OST:

                                  @MattSpeller said in Recovering Archived files via .OST:

                                  @wirestyle22 said in Recovering Archived files via .OST:

                                  @MattSpeller said in Recovering Archived files via .OST:

                                  @wirestyle22 said in Recovering Archived files via .OST:

                                  The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                                  good grief

                                  From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                                  I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                                  I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                                  Hopefully by removing PSTs completely?

                                  That is not the default behavior of Outlook. When you create an archive, it makes it a local PST.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @JaredBusch
                                    last edited by

                                    @JaredBusch said in Recovering Archived files via .OST:

                                    @scottalanmiller said in Recovering Archived files via .OST:

                                    @wirestyle22 said in Recovering Archived files via .OST:

                                    @MattSpeller said in Recovering Archived files via .OST:

                                    @wirestyle22 said in Recovering Archived files via .OST:

                                    @MattSpeller said in Recovering Archived files via .OST:

                                    @wirestyle22 said in Recovering Archived files via .OST:

                                    The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                                    good grief

                                    From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                                    I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                                    I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                                    Hopefully by removing PSTs completely?

                                    That is not the default behavior of Outlook. When you create an archive, it makes it a local PST.

                                    By default, yes. But it is not the only option. Having archives maintained by IT rather than by the end users is generally a huge boost to reliability and stability and, ultimately, reducing IT costs.

                                    wirestyle22W 1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Recovering Archived files via .OST:

                                      @JaredBusch said in Recovering Archived files via .OST:

                                      @scottalanmiller said in Recovering Archived files via .OST:

                                      @wirestyle22 said in Recovering Archived files via .OST:

                                      @MattSpeller said in Recovering Archived files via .OST:

                                      @wirestyle22 said in Recovering Archived files via .OST:

                                      @MattSpeller said in Recovering Archived files via .OST:

                                      @wirestyle22 said in Recovering Archived files via .OST:

                                      The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                                      good grief

                                      From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                                      I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                                      I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                                      Hopefully by removing PSTs completely?

                                      That is not the default behavior of Outlook. When you create an archive, it makes it a local PST.

                                      By default, yes. But it is not the only option. Having archives maintained by IT rather than by the end users is generally a huge boost to reliability and stability and, ultimately, reducing IT costs.

                                      What would be the proper way for me to set this up conceptually?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @wirestyle22
                                        last edited by

                                        @wirestyle22 said in Recovering Archived files via .OST:

                                        @scottalanmiller said in Recovering Archived files via .OST:

                                        @JaredBusch said in Recovering Archived files via .OST:

                                        @scottalanmiller said in Recovering Archived files via .OST:

                                        @wirestyle22 said in Recovering Archived files via .OST:

                                        @MattSpeller said in Recovering Archived files via .OST:

                                        @wirestyle22 said in Recovering Archived files via .OST:

                                        @MattSpeller said in Recovering Archived files via .OST:

                                        @wirestyle22 said in Recovering Archived files via .OST:

                                        The PST file was moved outside of the local drive and was no longer on the local machine. This is why I was unable to find it. I eventually found it inside of an obscure folder deep within the file server.

                                        good grief

                                        From what I understand this guys mailbox size is 32 GB and the last guy here had to show him how to partition the files and move them outside of his local machine? I was like wat

                                        I make a folder on our NAS for all users that's hidden and leave a copy of their PST files in it. Then they can break the local copy and I can save the day.

                                        I spoke to the guy who was here before me (we are really cool with each other) and he said all of the PST files are only on the local machines. I'm going to need to change that.

                                        Hopefully by removing PSTs completely?

                                        That is not the default behavior of Outlook. When you create an archive, it makes it a local PST.

                                        By default, yes. But it is not the only option. Having archives maintained by IT rather than by the end users is generally a huge boost to reliability and stability and, ultimately, reducing IT costs.

                                        What would be the proper way for me to set this up conceptually?

                                        There isn't one single proper way, but I'm of the camp that any "files" associated with email is conceptually wrong or bad. Why have multiple interfaces to email storage and why tie that to a client application? Why archive anywhere but on the server itself so that all email is in one place, governed by a single policy, backed up as a single entity? You wouldn't tell users to manage their own file archives on their desktops, right? You wouldn't want them storing anything locally on their desktops normally, right? Why make an exception for email and treat it differently than other things?

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Think of email like a database. Imagine if you told users to randomly "pull out database entries you don't plan to use often" and "copy them into an Excel spreadsheet and store it on your desktop somewhere."

                                          Sounds weird when you stop thinking of email as a special case scenario, right?

                                          IRJI 1 Reply Last reply Reply Quote 0
                                          • IRJI
                                            IRJ @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Recovering Archived files via .OST:

                                            Think of email like a database. Imagine if you told users to randomly "pull out database entries you don't plan to use often" and "copy them into an Excel spreadsheet and store it on your desktop somewhere."

                                            Sounds weird when you stop thinking of email as a special case scenario, right?

                                            Yes, but Exchange can turn into a monster if you aren't careful and don't enforce quotas. Generally people are archiving because they met their quota.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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