Can't cancel auto renew on godaddy domain
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@johnhooks said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
Are you the admin/owner on the account?
yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.
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@Jason said in Can't cancel auto renew on godaddy domain:
@johnhooks said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
Are you the admin/owner on the account?
yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.
That sucks. I might turn it off then. I never paid attention to it.
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Also note that auto-renew is triggered a full month prior to expiration.
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@wrx7m said in Can't cancel auto renew on godaddy domain:
Also note that auto-renew is triggered a full month prior to expiration.
It's not for me.
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@Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.
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With GoDaddy, I have always turned off auto renew on everything right after I buy it.
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Someone from Godaddy saw this and got it fixed. It's now turned off.
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@Jason So that guy saw your post here?
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@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
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@Jason said in Can't cancel auto renew on godaddy domain:
Someone from Godaddy saw this and got it fixed. It's now turned off.
That's awesome.
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@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
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@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Not that unusual of a policy though. Stupid but not unheard of.
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@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Yeah, but it seems like ML is getting a name
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@thwr said in Can't cancel auto renew on godaddy domain:
@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Yeah, but it seems like ML is getting a name
Just a wee bit
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@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
But at least they can read posts here to see when they get called out. Glad they sorted it for you...
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@RojoLoco said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
But at least they can read posts here to see when they get called out. Glad they sorted it for you...
Yeah, that's really impressive both that they saw it here and that they took action on it.
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@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@RojoLoco said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
But at least they can read posts here to see when they get called out. Glad they sorted it for you...
Yeah, that's really impressive both that they saw it here and that they took action on it.
Seems like many companies now realize the negative PR shitshow that can ensue on public forums. It's basically the only leverage we have against them at this point.
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@RojoLoco maybe, but ML is a bit more unique IMHO compared to the average forum.
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@RojoLoco said in Can't cancel auto renew on godaddy domain:
@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@RojoLoco said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
But at least they can read posts here to see when they get called out. Glad they sorted it for you...
Yeah, that's really impressive both that they saw it here and that they took action on it.
Seems like many companies now realize the negative PR shitshow that can ensue on public forums. It's basically the only leverage we have against them at this point.
I mean even, TeamViewer realizes that... okay, they don't.
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@thwr said in Can't cancel auto renew on godaddy domain:
@RojoLoco maybe, but ML is a bit more unique IMHO compared to the average forum.
Absolutely. I was just saying I'm glad that when we expose poor service publicly, many companies will then deal with the issue (vs phone / chat support where they run you around in circles and don't fix the issue).
