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    Can't cancel auto renew on godaddy domain

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    • thwrT
      thwr @Jason
      last edited by thwr

      @Jason said in Can't cancel auto renew on godaddy domain:

      It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

      In case you want to transfer it, auto-renewal shouldn't matter. In case of upcoming deletion, why unlocked?

      J 1 Reply Last reply Reply Quote 0
      • J
        Jason Banned @thwr
        last edited by

        @thwr said in Can't cancel auto renew on godaddy domain:

        @Jason said in Can't cancel auto renew on godaddy domain:

        It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

        In case you want to transfer it, auto-renewal shouldn't matter. In case of
        upcoming deletion, why unlocked?

        Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

        IRJI stacksofplatesS thwrT 3 Replies Last reply Reply Quote 0
        • IRJI
          IRJ @Jason
          last edited by

          @Jason said in Can't cancel auto renew on godaddy domain:

          @thwr said in Can't cancel auto renew on godaddy domain:

          @Jason said in Can't cancel auto renew on godaddy domain:

          It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

          In case you want to transfer it, auto-renewal shouldn't matter. In case of
          upcoming deletion, why unlocked?

          Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

          If you paid via PayPal you can just cancel the agreement from Paypal

          1 Reply Last reply Reply Quote 1
          • stacksofplatesS
            stacksofplates @Jason
            last edited by

            @Jason said in Can't cancel auto renew on godaddy domain:

            @thwr said in Can't cancel auto renew on godaddy domain:

            @Jason said in Can't cancel auto renew on godaddy domain:

            It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

            In case you want to transfer it, auto-renewal shouldn't matter. In case of
            upcoming deletion, why unlocked?

            Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

            That's weird. I just un-auto renewed mine and the lock is on.

            1 Reply Last reply Reply Quote 0
            • J
              Jason Banned
              last edited by

              This is what I get

              0_1464873420076_godaddy.PNG

              stacksofplatesS JaredBuschJ 2 Replies Last reply Reply Quote 0
              • stacksofplatesS
                stacksofplates @Jason
                last edited by stacksofplates

                @Jason said in Can't cancel auto renew on godaddy domain:

                This is what I get

                Ya that's weird. Here's my settings

                0_1464873502739_auto renew.png

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Jason
                  last edited by

                  @Jason said in Can't cancel auto renew on godaddy domain:

                  This is what I get

                  Have you recently requested some other service on the domains that would cause it to get auto-protected?

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Jason Banned @JaredBusch
                    last edited by

                    @JaredBusch said in Can't cancel auto renew on godaddy domain:

                    @Jason said in Can't cancel auto renew on godaddy domain:

                    This is what I get

                    Have you recently requested some other service on the domains that would cause it to get auto-protected?

                    Nope. I'm trying to chat with them now to see if they can unprotect it.

                    1 Reply Last reply Reply Quote 0
                    • thwrT
                      thwr @Jason
                      last edited by

                      @Jason said in Can't cancel auto renew on godaddy domain:

                      @thwr said in Can't cancel auto renew on godaddy domain:

                      @Jason said in Can't cancel auto renew on godaddy domain:

                      It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

                      In case you want to transfer it, auto-renewal shouldn't matter. In case of
                      upcoming deletion, why unlocked?

                      [...] Godaddy will not allow you to [...]

                      Won't help you right now, but... That's why I'm using Internetworx (inwx.com). Virtually anything about domain handling and DNS. Plus: Real humans on the other side.

                      1 Reply Last reply Reply Quote 0
                      • J
                        Jason Banned
                        last edited by

                        I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                        stacksofplatesS 1 Reply Last reply Reply Quote 2
                        • stacksofplatesS
                          stacksofplates @Jason
                          last edited by

                          @Jason said in Can't cancel auto renew on godaddy domain:

                          I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                          Are you the admin/owner on the account?

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            Jason Banned @stacksofplates
                            last edited by

                            @johnhooks said in Can't cancel auto renew on godaddy domain:

                            @Jason said in Can't cancel auto renew on godaddy domain:

                            I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                            Are you the admin/owner on the account?

                            yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                            stacksofplatesS 1 Reply Last reply Reply Quote 1
                            • stacksofplatesS
                              stacksofplates @Jason
                              last edited by

                              @Jason said in Can't cancel auto renew on godaddy domain:

                              @johnhooks said in Can't cancel auto renew on godaddy domain:

                              @Jason said in Can't cancel auto renew on godaddy domain:

                              I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                              Are you the admin/owner on the account?

                              yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                              That sucks. I might turn it off then. I never paid attention to it.

                              1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m
                                last edited by

                                Also note that auto-renew is triggered a full month prior to expiration.

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  Jason Banned @wrx7m
                                  last edited by

                                  @wrx7m said in Can't cancel auto renew on godaddy domain:

                                  Also note that auto-renew is triggered a full month prior to expiration.

                                  It's not for me.

                                  wrx7mW 1 Reply Last reply Reply Quote 0
                                  • wrx7mW
                                    wrx7m @Jason
                                    last edited by

                                    @Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      With GoDaddy, I have always turned off auto renew on everything right after I buy it.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Jason Banned
                                        last edited by

                                        Someone from Godaddy saw this and got it fixed. It's now turned off.

                                        thwrT scottalanmillerS 2 Replies Last reply Reply Quote 4
                                        • thwrT
                                          thwr @Jason
                                          last edited by

                                          @Jason So that guy saw your post here?

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            Jason Banned @thwr
                                            last edited by

                                            @thwr said in Can't cancel auto renew on godaddy domain:

                                            @Jason So that guy saw your post here?

                                            Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                            scottalanmillerS RojoLocoR 2 Replies Last reply Reply Quote 1
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