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    Mail SMTP Relay - Reverse DNS Question

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      You're assuming that @Sparkum is using a different DNS provider than his ISP. If he is using the ISP to provide DNS for his setup, he's already calling the right people.

      Assuming that his DNS provider is not his VM hoster, that is correct.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

        If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said:

          @Dashrender said:

          Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

          If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

          I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said:

            @scottalanmiller said:

            @Dashrender said:

            Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

            If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

            I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

            Yes, because when you do a PTR lookup, it would not know which one to return so you'd either have to pick one or have it return at random. Not sure which is worse 🙂

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            • scottalanmillerS
              scottalanmiller
              last edited by

              I easily missed something in the description, but why does he want to have two different domains at that IP address?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said:

                I easily missed something in the description, but why does he want to have two different domains at that IP address?

                Because he only has one IP from his host provider.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  From what I gather, the OP has a VM server running hosted in a DC. That VM server is running both his email server and his Artica server. Both of those are behind his firewall sharing the same outgoing IP.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    @scottalanmiller said:

                    I easily missed something in the description, but why does he want to have two different domains at that IP address?

                    Because he only has one IP from his host provider.

                    Well that explains why he only has one IP. But the question was why he wants it to identify as two different domains in a PTR record.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      From what I gather, the OP has a VM server running hosted in a DC. That VM server is running both his email server and his Artica server. Both of those are behind his firewall sharing the same outgoing IP.

                      And both of those solutions require a unique PTR record? Why?

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by Dashrender

                        @scottalanmiller said:

                        @Dashrender said:

                        @scottalanmiller said:

                        I easily missed something in the description, but why does he want to have two different domains at that IP address?

                        Because he only has one IP from his host provider.

                        Well that explains why he only has one IP. But the question was why he wants it to identify as two different domains in a PTR record.

                        Because he wants a backup host to accept his email when his email server is offline.

                        of course, this only works assuming the ISP/DC/VM host are all still running. Once any of those die, the whole box is down, and your email appears down from the outside.

                        Oh.. and this is a learning thing.. not really production - stated in OP.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said:

                          Because he wants a backup host to accept his email when his email server is offline.

                          I continue to not understand. How does this relate to the issue at hand? PTRs have nothing to do with receiving emails.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            PTRs are used to reduce other people seeing you as a spammer. So your PTR record needs to be set. You only need it for sending email. MX records are for receiving email.

                            Emails coming to this IP address have already arrived once they hit the outside and the PTR record, and DNS altogether, is already past the point of being used. Receiving emails are unaffected by any PTR settings anywhere.

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                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @Dashrender said:

                              Because he wants a backup host to accept his email when his email server is offline.

                              I continue to not understand. How does this relate to the issue at hand? PTRs have nothing to do with receiving emails.

                              His Artica box was trying to forward email that was sitting on it to his real email server and was failing due to a rDNS failure.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said:

                                @scottalanmiller said:

                                @Dashrender said:

                                Because he wants a backup host to accept his email when his email server is offline.

                                I continue to not understand. How does this relate to the issue at hand? PTRs have nothing to do with receiving emails.

                                His Artica box was trying to forward email that was sitting on it to his real email server and was failing due to a rDNS failure.

                                That's fine. So set the PTR record. All outgoing email would be the same PTR. Why would you want it to change. None of this is getting me any closer to understanding why a single PTR record doesn't do the job equally well. Outgoing email will always come from the same system, so only one PTR is needed, right? What's the function of the second PTR?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  If I have a network with a dozen outgoing SMTP servers all sending out, you don't go get more IP addresses or do weird PTR things. You just set the PTR and you are done.

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                                  • DashrenderD
                                    Dashrender @Sparkum
                                    last edited by

                                    @Sparkum said:

                                    NOQUEUE: reject: RCPT from mail.example.ca[EXAMPLE IP]: 451 4.3.5 : Helo command rejected: Server configuration error; from= to= proto=ESMTP helo=

                                    Which box are you seeing this error on? The Artica or your email server?

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                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      Because he wants a backup host to accept his email when his email server is offline.

                                      I continue to not understand. How does this relate to the issue at hand? PTRs have nothing to do with receiving emails.

                                      His Artica box was trying to forward email that was sitting on it to his real email server and was failing due to a rDNS failure.

                                      That's fine. So set the PTR record. All outgoing email would be the same PTR. Why would you want it to change. None of this is getting me any closer to understanding why a single PTR record doesn't do the job equally well. Outgoing email will always come from the same system, so only one PTR is needed, right? What's the function of the second PTR?

                                      because his relay box is trying to act like a sender of his own domain, oddly enough, to his own domain.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        Because he wants a backup host to accept his email when his email server is offline.

                                        I continue to not understand. How does this relate to the issue at hand? PTRs have nothing to do with receiving emails.

                                        His Artica box was trying to forward email that was sitting on it to his real email server and was failing due to a rDNS failure.

                                        That's fine. So set the PTR record. All outgoing email would be the same PTR. Why would you want it to change. None of this is getting me any closer to understanding why a single PTR record doesn't do the job equally well. Outgoing email will always come from the same system, so only one PTR is needed, right? What's the function of the second PTR?

                                        because his relay box is trying to act like a sender of his own domain, oddly enough, to his own domain.

                                        Right... so clearly no overlap. 🙂 Just one PTR record it is. Domain isn't connected to the PTR record. You only get one PTR for hosts handling thousands of domains. You can't possibly have one IP per domain hosted on a server!

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                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          We could continue this digging deeper and deeper or we could just assume that the idea that more than one IP and/or PTR is unnecessary because no one anywhere needs that and that the idea is just a mistake. One PTR and all is fixed.

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                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            For example, when NTG ran business email hosting we had more than thirty of our own domains on the server plus the domains for all of our customers. All behind a single IP address for sending. One IP, one PTR. That there are multiple domains is not a factor. Not for sending or for receiving.

                                            For sending, there is one PTR per IP. For receiving there is one MX per domain.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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