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    Mail SMTP Relay - Reverse DNS Question

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    • S
      Sparkum
      last edited by

      So here's something weirder....

      So apparently last night my email server actually failed to receive emails, error of insufficient resources.

      I only noticed this cause I signed up for something and didnt get a confirmation email.

      Started looking and ya, my server needed a reboot, but oddly enough Artica was holding onto 15 emails, I rebooted my server, hit resend, and got them all...

      I assume I still need to fix the reverse DNS thing though eh?

      brianlittlejohnB 1 Reply Last reply Reply Quote 0
      • brianlittlejohnB
        brianlittlejohn @Sparkum
        last edited by

        @Sparkum I'm still having trouble figuring out what your end goal is. Can you clarify what mail.domain.ca and mail-store1.domain.ca are doing? What you are wanting them to do?

        S 1 Reply Last reply Reply Quote 0
        • S
          Sparkum @brianlittlejohn
          last edited by

          @brianlittlejohn

          So mail.domain.ca is simply my email.
          Plain and simple thats my email.
          Is and has been working for over a year now.

          mail-store1.domain.ca I simply want to catch emails if for any reason my server fails.
          Essentially a baraccuda spam and firewall or other email appliance.

          Wanting to do it for free, I realize there are services currently out there that do it for a very nominal amount of money.

          brianlittlejohnB 1 Reply Last reply Reply Quote 0
          • S
            Sparkum @scottalanmiller
            last edited by

            @scottalanmiller
            Oh really?

            So I need to contact where the virtual is hosted not where the nameserver is hosted?

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • brianlittlejohnB
              brianlittlejohn @Sparkum
              last edited by

              @Sparkum Ok, so you are wanting mail-store1 to store your messages when your mail server is down, then relay them once the mail server is back up.

              S 1 Reply Last reply Reply Quote 0
              • S
                Sparkum @brianlittlejohn
                last edited by

                @brianlittlejohn
                Exactly yup

                brianlittlejohnB 1 Reply Last reply Reply Quote 0
                • brianlittlejohnB
                  brianlittlejohn @Sparkum
                  last edited by

                  @Sparkum Are they both running Artica?

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Sparkum @brianlittlejohn
                    last edited by

                    @brianlittlejohn

                    Nope, Artica is only for the relay

                    1 Reply Last reply Reply Quote 0
                    • brianlittlejohnB
                      brianlittlejohn
                      last edited by

                      Then the error you are getting is from messages going from Artica to your mail server correct?

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Sparkum @brianlittlejohn
                        last edited by

                        @brianlittlejohn

                        Honestly at this point I'm a little confused since my mail server did fail last night and Artica 100% did its job.

                        I guess my real underlying question is getting reverse DNS up and going. If I'm contact who my name server is with or where my virtual is hosted.

                        And do I simply say "Hey I need a "PTR" record for mail-store1.domain.ca

                        brianlittlejohnB 1 Reply Last reply Reply Quote 0
                        • brianlittlejohnB
                          brianlittlejohn @Sparkum
                          last edited by

                          @Sparkum Are you using Artica for outbound proxy aswell? If so, it would be best to change it. If your mail server is sending directly out you can keep it at mail.domain.ca

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Sparkum @brianlittlejohn
                            last edited by

                            @brianlittlejohn
                            Outbound is Mandrill

                            brianlittlejohnB 1 Reply Last reply Reply Quote 0
                            • brianlittlejohnB
                              brianlittlejohn @Sparkum
                              last edited by

                              @Sparkum You should be good then.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Sparkum
                                last edited by

                                @Sparkum said:

                                @scottalanmiller
                                Oh really?

                                So I need to contact where the virtual is hosted not where the nameserver is hosted?

                                Yes, if they are the ones that interface with the ISP or are the ISP. They would be the ones. Often if you have something like AWS, Rackspace, etc. they have an interface for this.

                                1 Reply Last reply Reply Quote 0
                                • PSX_DefectorP
                                  PSX_Defector @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  I might not have followed this correctly but... PTR (Reverse DNS) records have to be done at the IP Address point, not with your DNS provider. Whoever does your A and MX records can't be the company with the PTR record. Your ISP has to do the PTR record. The ISP at which your MX record points.

                                  Incorrect. It can be the same one, but someone has to have delegation to perform it.

                                  https://www.arin.net/resources/request/reversedns.html
                                  https://www.apnic.net/services/services-apnic-provides/registration-services/reverse-dns
                                  https://www.ripe.net/manage-ips-and-asns/db/support/configuring-reverse-dns
                                  http://www.lacnic.net/en/web/lacnic/guia-de-sistema-04
                                  https://www.afrinic.net/library/corporate-documents/216-how-to-request-reverse-delegation-in-afrinic-region

                                  And for the most part, most ISPs, especially home ISPs, do not delegate out permissions.

                                  1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    I might not have followed this correctly but... PTR (Reverse DNS) records have to be done at the IP Address point, not with your DNS provider. Whoever does your A and MX records can't be the company with the PTR record. Your ISP has to do the PTR record. The ISP at which your MX record points.

                                    You're assuming that @Sparkum is using a different DNS provider than his ISP. If he is using the ISP to provide DNS for his setup, he's already calling the right people.

                                    And from reading the response he received from the ISP, I'd guess they are one in the same.

                                    Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      You're assuming that @Sparkum is using a different DNS provider than his ISP. If he is using the ISP to provide DNS for his setup, he's already calling the right people.

                                      Assuming that his DNS provider is not his VM hoster, that is correct.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                        If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                          If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                          I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                            If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                            I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

                                            Yes, because when you do a PTR lookup, it would not know which one to return so you'd either have to pick one or have it return at random. Not sure which is worse 🙂

                                            1 Reply Last reply Reply Quote 0
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