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    Mail SMTP Relay - Reverse DNS Question

    IT Discussion
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    • brianlittlejohnB
      brianlittlejohn @Sparkum
      last edited by

      @Sparkum Ok, so you are wanting mail-store1 to store your messages when your mail server is down, then relay them once the mail server is back up.

      S 1 Reply Last reply Reply Quote 0
      • S
        Sparkum @brianlittlejohn
        last edited by

        @brianlittlejohn
        Exactly yup

        brianlittlejohnB 1 Reply Last reply Reply Quote 0
        • brianlittlejohnB
          brianlittlejohn @Sparkum
          last edited by

          @Sparkum Are they both running Artica?

          S 1 Reply Last reply Reply Quote 0
          • S
            Sparkum @brianlittlejohn
            last edited by

            @brianlittlejohn

            Nope, Artica is only for the relay

            1 Reply Last reply Reply Quote 0
            • brianlittlejohnB
              brianlittlejohn
              last edited by

              Then the error you are getting is from messages going from Artica to your mail server correct?

              S 1 Reply Last reply Reply Quote 0
              • S
                Sparkum @brianlittlejohn
                last edited by

                @brianlittlejohn

                Honestly at this point I'm a little confused since my mail server did fail last night and Artica 100% did its job.

                I guess my real underlying question is getting reverse DNS up and going. If I'm contact who my name server is with or where my virtual is hosted.

                And do I simply say "Hey I need a "PTR" record for mail-store1.domain.ca

                brianlittlejohnB 1 Reply Last reply Reply Quote 0
                • brianlittlejohnB
                  brianlittlejohn @Sparkum
                  last edited by

                  @Sparkum Are you using Artica for outbound proxy aswell? If so, it would be best to change it. If your mail server is sending directly out you can keep it at mail.domain.ca

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                  • S
                    Sparkum @brianlittlejohn
                    last edited by

                    @brianlittlejohn
                    Outbound is Mandrill

                    brianlittlejohnB 1 Reply Last reply Reply Quote 0
                    • brianlittlejohnB
                      brianlittlejohn @Sparkum
                      last edited by

                      @Sparkum You should be good then.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Sparkum
                        last edited by

                        @Sparkum said:

                        @scottalanmiller
                        Oh really?

                        So I need to contact where the virtual is hosted not where the nameserver is hosted?

                        Yes, if they are the ones that interface with the ISP or are the ISP. They would be the ones. Often if you have something like AWS, Rackspace, etc. they have an interface for this.

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                        • PSX_DefectorP
                          PSX_Defector @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          I might not have followed this correctly but... PTR (Reverse DNS) records have to be done at the IP Address point, not with your DNS provider. Whoever does your A and MX records can't be the company with the PTR record. Your ISP has to do the PTR record. The ISP at which your MX record points.

                          Incorrect. It can be the same one, but someone has to have delegation to perform it.

                          https://www.arin.net/resources/request/reversedns.html
                          https://www.apnic.net/services/services-apnic-provides/registration-services/reverse-dns
                          https://www.ripe.net/manage-ips-and-asns/db/support/configuring-reverse-dns
                          http://www.lacnic.net/en/web/lacnic/guia-de-sistema-04
                          https://www.afrinic.net/library/corporate-documents/216-how-to-request-reverse-delegation-in-afrinic-region

                          And for the most part, most ISPs, especially home ISPs, do not delegate out permissions.

                          1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            I might not have followed this correctly but... PTR (Reverse DNS) records have to be done at the IP Address point, not with your DNS provider. Whoever does your A and MX records can't be the company with the PTR record. Your ISP has to do the PTR record. The ISP at which your MX record points.

                            You're assuming that @Sparkum is using a different DNS provider than his ISP. If he is using the ISP to provide DNS for his setup, he's already calling the right people.

                            And from reading the response he received from the ISP, I'd guess they are one in the same.

                            Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                            scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said:

                              You're assuming that @Sparkum is using a different DNS provider than his ISP. If he is using the ISP to provide DNS for his setup, he's already calling the right people.

                              Assuming that his DNS provider is not his VM hoster, that is correct.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said:

                                Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Dashrender said:

                                  Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                  If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                  I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    Also, as for your Reverse DNS issue, can you have more than one PTR record on an IP? If you can great, but if not, you'll be forced to get a second IP address for the Artica.

                                    If you had more than one PTR to an IP it would return results in round robin. Under what scenario would you want that to happen?

                                    I don't think you would - so because the OP wants to different domains here mail.domain.ca and mail-store1.domain.ca, he will be required to get a second IP to get what he wants - right?

                                    Yes, because when you do a PTR lookup, it would not know which one to return so you'd either have to pick one or have it return at random. Not sure which is worse 🙂

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      I easily missed something in the description, but why does he want to have two different domains at that IP address?

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        I easily missed something in the description, but why does he want to have two different domains at that IP address?

                                        Because he only has one IP from his host provider.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          From what I gather, the OP has a VM server running hosted in a DC. That VM server is running both his email server and his Artica server. Both of those are behind his firewall sharing the same outgoing IP.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            I easily missed something in the description, but why does he want to have two different domains at that IP address?

                                            Because he only has one IP from his host provider.

                                            Well that explains why he only has one IP. But the question was why he wants it to identify as two different domains in a PTR record.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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