Posts made by Scott

Thank you all for your help.

I am obviously out of my league and do not belong here.

@Dashrender Because I am asking for help with Let's Encrypt.

My set up is a Fedora 30 machine that I want to get Let's Encrypt working for https on my ScreenConnect server.

nginx is not running because (I feel like I have said this before) I CANNOT GET IT TO WORK. I have had people on this forum help me via telephone, email and chat and they have not been able to get it running either.

There is no sanitized nginx file. Attempts to get it running by following Jared Busch's guide yield permissions errors. I cannot create a file where he suggest and I do not know enough about linux to make it work.

Is there anyone here running ScreenConnect with Let's Encrypt for https? (I will leave it on the Windows machine if I have to; moving to Linux was recommended because "it is easier.")

@scottalanmiller Yes, well I can't get nginx working regardless of why, who, or what is involved. I do not understand it and cannot seem to learn it. Which is why I am pleading for help with an alternative. Like Let's Encrypt.

Telling me "it's just standard Nginx" makes me feel like more of a fool because I can't get "just standard nginx" working.

Right now I don't give a shit about whether this or that is the preferred way or if there is some conspiracy theory afoot regarding Windows and Linux.

I just need https functioning on my on-premises ScreenConnect server.

@JaredBusch Thanks mate! Got it running with your export advice.

If I am moving an existing installation from Windows, do I just stop here without creating Admin password on the linux machine and move over the files as directed, which will then use my existing Administrator credentials?

Any JaredBusch guides for setting up Let's Encrypt with ScreenConnect?

I have tried (and have had people here try) to setup nginx but it never works and it just leads to sobbing. I must have some learning disability which prevents me from understanding reverse proxies.

@ flaxking

Thanks mate. I have tried nginx and just don't understand it and can't get it to work.

And I have heard it is easier to run this whole shebang on Linux. Which in my experience isn't true either.

Either way, without proper SSL, ScreenConnect can't be anything more than a hobby application for me.

As the title suggests, I would like to install ScreenConnect on-premises 2019.2 on Fedora 30 and enable Let's Encrypt for SSL.

I am moving from an existing on-premises installation running on Windows for which I was never able to get SSL working.

Does anyone have a guide for this? ScreenConnect support says they will not give support for Let's Encrypt. They also say it is easier to stay on Windows.

I tried installing ScreenConnect server on Fedora 30 only to get myriad unhandled exception errors for which ScreenConnect support suggests I create a ticket on Fedora forums.

Surely, someone has got ScreenConnect with Let's Encrypt running on Fedora 30?

Thank you all.

Turns out for some reason in Remote Desktop I need to use "user" as username and not the account name.

This is not the case on my network, where the actual user name is used.

No Domain; just local user.

I have set up a ZeroTier network with three machines, intending to access a machine from two others. (Not at the same time).

Everything is installed, all machines are connected and authorized and given IP addresses from ZeroTier and it seems to work, however when entering the username and password at the prompt in Remote Desktop I get the error that the username or password are incorrect. Each machine seems to connect to the remote machine, it's just the username or password are not accepted in Remote Desktop.

I know these credentials are correct as I have logged in and out of the machine in question as well as rebooted and have had no issues logging in (via MeshCentral; I am not at the office with the remote machine.)

I have a similar ZeroTier network setup for my own machines and it all works well.

Any ideas on what I am missing?

I have heard good things about Karl Palachuk's books.

Managed Services in a Month is one of them.

@JaredBusch Not using it for calls. Was looking for the audio for something else.

@Skyetel That's it mate! Thanks!

I found the song on youtube, but not the doctored annoyances.

Solid work.

I am looking for a post from somewhere, sometime that I can't remember about a guy who created intentionally bad hold music for pushy sales calls. The jist of it was the music was spectacularly bad, and then was doctored to be nearly unbearable to see how long the caller would stay on hold in hopes of making a sale. Then the system would hang up.

I can't for the life of me remember where I heard this. Does anyone remember this?

I was wondering if it is me. I have heard great things about this from people using it to service clients and who are switching from other remote access solutions, but I find it too random for me to use.

When it works, it's great.

0.3.6-k; agent installed via the invite function.

Client shows agent connected; 7 Day power state for 6/12/2019 shows connected 12:00:00 to 09:14:42am (it is now 12:18pm).

Connecting to desktop sometimes proceeds and says Connected, but no image is displayed; sometimes attempting to connect to desktop states "Setup..." and no image is displayed. Same with Terminal and Files: either says Connected or Setup... yet nothing connects.

For those using this in production to service clients, is there some secret here to get this to work consistently?

6.1.7601

Windows 7

On 0.3.6-i as well.

Installed on client via the invite feature and Desktop does not work on newly installed client.

Also, with each new install, Duplicate Agent count under Agent Error Counters goes up by one.

@smartkid808 said in Comparing MeshCentral 2 to ScreenConnect:

@Scott said in Comparing MeshCentral 2 to ScreenConnect:

Is anyone else running into an issue whereby running the installer on Windows causes two entries to be made in list of machines? One shows agent is connected, other does not.
Identically named machines show up in nodes listing: Owner-HP, or User-Laptop, etc.
This does not happen with all installs, but has on last several.

I have never seen it, but I did see that when I installed it (unattended) and also ran it (ad-hoc connection). I was just curious what would happen if I did that. Hopefully Ylian has some insight.

Did one show up as connected and the other not?

Is anyone else running into an issue whereby running the installer on Windows causes two entries to be made in list of machines? One shows agent is connected, other does not.

Identically named machines show up in nodes listing: Owner-HP, or User-Laptop, etc.

This does not happen with all installs, but has on last several.

How does the Power State graph work?

I have several clients that show "Device is powered from 12:00:00 AM to 3:50:00 PM" for today May, 22; however, the agent is not connected and the machine icon shows "Last seen: 5/22/2019, 12:57:30 PM" or "Last seen: 5/21/2019, 7:59:00 PM"

Looking at the graph, the machine has been connected all day, however elsewhere it indicates the machine was last seen last night.

Edit: To follow up, another computer has full bars on the 7 Day Power State: "Device is powered from 12:00:00 AM to 12:00:00 AM" For 5/16, 17, 18, 19, 20, 21 and for today 5/22, it says, "Device is powered from 12:00:00 AM to 9:26:43 AM." yet the device icon says last seen 5/17/2019, 11:12:22 AM.