Hanging out with @scottalanmiller working and getting ready for the conference!!
Best posts made by QuixoticJeremy
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RE: What Are You Doing Right Now
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RE: What Do You Want in a Helpdesk and Ticketing System?
Getting some work done on some of these suggestions right now while I have a moment in between Mango prep!
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RE: What Are You Doing Right Now
@scottalanmiller said in What Are You Doing Right Now:
@restoronixsean said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@restoronixsean said in What Are You Doing Right Now:
@quixoticjeremy said in What Are You Doing Right Now:
Thinking about how I need a sound proof office.
https://www.designboom.com/technology/hochu-rayu-helmfon-ukraine-06-30-2017/
Haha, here you go @QuixoticJeremy!
I'd use that.
Custom Restoronix ones for the office?
Oh, I know! We could just use a 3D scanned photo of your head. I'd wear that.
OMG, that would be hilarious!
LOL now that wouldn't be terrifying at all! Imagine walking into an office, there are 5 people there, everyone has their heads down working, so all you see as you walk in are 5 triple sized Scott heads staring right back at you.
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RE: Sodium release for helpdesk: related tickets, attachments, changed time management, etc.
@stuartjordan said in Sodium release for helpdesk: related tickets, attachments, changed time management, etc.:
What Ticket/Helpdesk system is this?
Hello there, this is the sodium project. Sodium is an rmm / help desk / variety of other Concepts project that is still in I guess we could even call it an alpha stage. We are using mango lassi as a way to communicate with itpros while we develop this so that at the end of the whole project we actually have a product that people want to use. Later today I'm going to kind of do an intro to sodium post that will lead into how to access it how to create an account and how to start using it. In order to start using it though just so that you are aware of before I do that post if you go to sodium.Waxquixotic.com you can sign up for an account there login. We are very early in the software development stages so it is rough there's no doubt about that but please feel free to get in there and test things out and have fun with it.
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RE: What Are You Doing Right Now
@kelly said in What Are You Doing Right Now:
@dashrender said in What Are You Doing Right Now:
@quixoticjustin said in What Are You Doing Right Now:
@dashrender said in What Are You Doing Right Now:
@quixoticjustin said in What Are You Doing Right Now:
@dashrender said in What Are You Doing Right Now:
@quixoticjustin said in What Are You Doing Right Now:
@kelly said in What Are You Doing Right Now:
@QuixoticJeremy @QuixoticJustin Maybe this needs to have its own thread, but how are you funding your tools? I'm always interested in working with new tools, but the world of FOSS is littered with abandonware.
We are funded by a private equity group in Texas that invests in technology-related businesses, primarily. I doubt that we will be going anywhere, we have no venture capital type people to answer to, and our backers have been around for a long time and are just changing their investment style. Traditional VC is churn and burn (build it up, get market, sell it) but ours are long term growth investors - they specialize in building long running businesses focused on revenues years out and make their returns from operational success, not selling to a larger player like California style VC focuses on.
I find the highlighted thing hard/impossible to believe. They might not be leaning on you, but I'm assuming they own enough of the company to make your life difficult at minimum, bad at worse.
Maybe I worded that poorly. I meant that there are NO venture capital people to answer to. Not that the ones we have don't ask for answers. I mean we aren't VC funded, no VCs in site. Because we have no VCs, there are none to answer to at all.
Aww, well then you're either part owners yourself or employees, But I'm assuming there is still a CEO to answer to.
I'm not sure I follow the logic here. A CEO is not like a VC. And why would all staff be owners if there aren't VCs? Maybe I'm being unclear, but a VC is an extremely specific type of investor that normal companies do not use. Do you have VCs investing in your workplace that expect to build and sell the company off in just a couple of years? Assuming you don't, does that then make you a part owner of that company?
Well you're stuck on the VC thing - I was more talking about 'people to answer to' part. You have people to answer to, they just aren't VCs. That's true even if the people you're answering to is yourself.
This whole sub-topic came from:
@kelly said in What Are You Doing Right Now:
@QuixoticJeremy @QuixoticJustin Maybe this needs to have its own thread, but how are you funding your tools? I'm always interested in working with new tools, but the world of FOSS is littered with abandonware.
Your answer brought in VCs, not his question. So getting back to his question - where does funding come from? If not from VCs, then where?
I'm also curious what tools @Kelly is talking about? Is he talking about you purchasing software to help you make your software? i.e. IDEs (though many are free) or is he talking about who's paying you to make Sodium, or another way to look at it, how are you surviving financially while making this? Which we already know the answer to that second part - you still have a full time day job. You're writing Sodium on your own time after hours. So other than hosting, I'm wondering what expenses you have? Considering the people involved, I'd be very surprised if the entire thing isn't being written in FOSS solutions to keep you out of any lock-in.
I was curious about their business model to keep the products moving forward when they're free and hosted. Those two are much harder to combine and be at least revenue neutral.
Alright, I'm going to post a response here but put a LARGE disclaimer that this is not my side of things. I'm not apart of these talks I just know what comes down the pipes for me to work on for design. I do know that there are talks of ad revenue but with a pointed stipulation that it all be IT focused and not obnoxious, it can't get in the way of the admins doing their jobs and disrupt the flow of everything. Very tasteful, actually fairly similarly to the ads here on Mango, it's off to the side, only one ad and doesn't prevent others from doing things. That is all I've heard of at least so far. Likely Justin would be able to answer more clearly but I figured I'd throw up something until he gets back.
So again the disclaimer is there that I am an Engineer, I do not handle information on this side of things. If I'm wrong which I very well could be then my apologies. Not to mention what knowledge I do have that comes down the pipes changes at times so take what you will from this and take it with a grain of ..... sodium
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Sodium Helpdesk: filters, views, etc.
Hello everybody,
Minor update yet still one that I think that should be posted about, I've introduced the ability to make custom views now based on filters! We had introduced filters... I want to say it was yesterday. Well today I pushed a release (or am about to) that allows you to create views based on those filters! That way you can figure out your favorite filters, choose to save them, and then from there on out you can swap between views very easily instead of having to set everything up again and again.
-side notes:
- I fixed the due date bug as far as I can tell (keep me posted if this comes back up. My most hated enemy. It's a side effect of the framework that is being used in conjunction with datepicker, they don't like each other)
- Due dates are no longer required
- I also did some work on the back end parser, we'll see if the changes had any effect in terms of picking up versions from some of the linux distros that are currently showing Not available (mainly redhat family). I had to do something other than ticketing just to keep my sanity.
Other side note: You may experience intermittent loss of connection tonight as I plan on working quite a bit tonight and rolling out releases when I can.
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RE: What Are You Doing Right Now
@dashrender said in What Are You Doing Right Now:
@quixoticjeremy said in What Are You Doing Right Now:
@dashrender said in What Are You Doing Right Now:
@quixoticjeremy said in What Are You Doing Right Now:
@dashrender said in What Are You Doing Right Now:
yawn
Morning - my free coffee was just delivered.
Well aren't you special.... I had to get my own -_-
I fixed the book keeper's PC yesterday, saving her 4 hours of manual entry - so she said she's buying me a coffee. Very nice of her.
Well played good sir, well played. Now that's a good IT - end user relationship :).
This is one of the few people who actually listen to me talk about security, locking their computer, having different passwords everywhere, etc.
Hey take any one of these good users that you can get. Just having one of them is a win.
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RE: Sodium Helpdesk: Attachments in Ticket Creation
Managed to get to this one this morning. Waiting on it to be rolled out and to then test that it works like it does in Dev. I'll make sure to update this thread if successful :).
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RE: What Are You Doing Right Now
@dustinb3403 said in What Are You Doing Right Now:
@quixoticjeremy said in What Are You Doing Right Now:
I was about to say the difference in these posts is striking:
Who the hell actually uses the white theme . . it's to bright.
And Just like that my morning got a hair better. Cyborg theme it is.
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RE: Installing Sodium Agent on XenServer 6.5
@francesco-provino said in Installing Sodium Agent on XenServer 6.5:
I'm aware of salt and I use it, but "sodium"ā¦?
Very brief synopsis: We are a project that is currently in alpha that does monitoring (and soon remote management) of servers with the intent of quite a bit more than just that. We do a lot of posting/interaction here on ML so that we can get everyone's opinions on features and the directions they should take, that way at the end of development (as if it ever ends) we'll have a product that people will actually want to use.
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RE: What Are You Doing Right Now
@nerdydad said in What Are You Doing Right Now:
@quixoticjeremy said in What Are You Doing Right Now:
edit: apparently when I've been drinking, two turns into too? (corrected it)
I thought you typed "poo" instead of "too" and I haven't been drinking.
How you know you are a dad. Dealing with your child's poo so much that you start seeing the word poo elsewhere.
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Sodium: considerably updated ui
Hi everybody I'm back!!!
I haven't made a post in a bit and as most know I went on a bit of a haitus this past weekend to spend some time with my family. As you can imagine it was a much needed breather and helped greatly. I hope that everyone had a great weekend/labor day as well! Well the new week has begun and I'm back at it. I've just rolled out a fairly decently sized update which includes an updated ui with new nav and some hints as to what is to come as well! Now with these massive changes your profile page is temporarily not accessible. This will be being revamped tomorrow to fit with all of the changes that occurred over the past day or two. Please feel free to check out the changes and leave some comments! As per usual, we always like the feedback so that we can head in the right direction and thank you for everyone's time! (oh and I fixed a few bugs in the ticketing system while I was at it) -
RE: Random Thread - Anything Goes
@rojoloco said in Random Thread - Anything Goes:
@nadnerb said in Random Thread - Anything Goes:
@QuixoticJeremy @QuixoticAndy @QuixoticJustin You guys need to work on your SEO ...
I went looking for your site to have a sticky beak and well... I didn't think I was being unrealistic
Apparently Google doesn't like you.I think Google just likes Don Quixote better.
Tbf Don Quixote is pretty friggen epic.
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RE: Sodium-New feature-Helpdesk!
@fateknollogee said in Sodium-New feature-Helpdesk!:
I guess Iām not finding the place users go to submit tickets?
Maybe I need to first add some users ?
Currently there is only the one interface for tickets. We do absolutely acknowledge the need for a form of web portal though/email input. This is definitely high on the list of requirements for our ticketing system. We are revamping a good portion of that system though, so likely in that revamp we will be including the web portal as well.
I think it was mentioned somewhere else we are on boarding some developers currently so hopefully we can attack more things at once.
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RE: Who is Two Month and Why Was He Imprisoned?
Aww does that mean that the thread is over? I was just sitting here with popcorn like:
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RE: What Are You Doing Right Now
Ironically the guy that I was hired to take the position of (he got promoted) might want his old position back and I would take his promotion. MAYBE, I'll believe it when I see it in writing.
edit: just heard this today.
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RE: What does your desk look like?
@gjacobse said in What does your desk look like?:
@quixoticjeremy
My code never does / did..... which is why I don't code. Wished I could... I have so many project notes just sitting.... Ah well. can't do it all...Code and I have an interesting relationship.
Code doesn't work: why didn't my code work?
Code works: Why did my code work? What am I missing... -
RE: Is Windows Support Really Easier to Find Than Linux Support? SAMIT Video
@scottalanmiller Very informative and makes perfect sense.
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RE: Hackers could exploit solar power equipment flaws to cripple green grids
@dustinb3403 said in Hackers could exploit solar power equipment flaws to cripple green grids:
Oh thank god...
"CVE-2017-9860: An attacker can use Sunny Explorer or the SMAdata2+ network protocol to update the device firmware without ever having to authenticate. If an attacker is able to create a custom firmware version that is accepted by the inverter, the inverter is compromised completely. This allows the attacker to do nearly anything: for example, giving access to the local OS, creating a botnet, using the inverters as a stepping stone into companies, etc. References"
Meaning the firmware can be upgraded remotely. . . . by the hackers!
I love it. This is so bad that it's verge awesome.