Posts made by Jstear

Login using mysql -u nxtuser -p and run show grants;

Alright, so your nextclouduser doesn't have permissions to write to the database.

Also, did you ever run "flush privileges;" ?

What does Show Grants; show?

I will mention that when I took Windows Server classes in college, we were using Windows Server 2008 R2 and installing the Hyper-V role. It wasn't until after college that I realized there was an actual free version called "Hyper-V Server".

I haven't read anything that confirms the layoffs. The articles I've seen are all rumors.

A big concern of changing solutions is the existing tickets. How hard is it to migrate from one solution to another is a question that needs to be asked. I would like to move from Spiceworks to osTicket, but not seeing anything that anyone has done to migrate the tickets. Looks like a script will need to be made to import those old tickets into the new system.

@DustinB3403 said in HelpDesk Ticketing System:

@Jstear said in HelpDesk Ticketing System:

@DustinB3403 SW does this. If certain keywords are entered into the ticket, it will pop up a list of articles on your KB that list those keywords.

Then we clearly don't use that feature... lawl....

I better go and dig into it.

When we used the portal, I had it working. Not sure if I used a plugin or not, but it 100% was working. We just use email now to generate the tickets, works great.

@DustinB3403 SW does this. If certain keywords are entered into the ticket, it will pop up a list of articles on your KB that list those keywords.

There seem to be 3 instances where links weren't put in correctly. 3/4 of the places you imply that there is a link actually have links.

@Jstear said in Comodo ONE Service Desk:

Came across this today.

PCMag Top Help Desk for 2016

Turns out the ones they are saying are free, aren't free.

Came across this today.

PCMag Top Help Desk for 2016

I'm having a hard time understanding the situation, but could the friend be referring to users simply switching accounts and leaving the other accounts "logged in", but not in use?

Out of curiousity, I checked to see if anyone had made anything to pull the daily free book from Packt Pub and there turned out to be a few.

https://github.com/niqdev/packtpub-crawler seems to be the most robust, allowing you to upload to Google Drive once the ebook finishes download. I haven't had a chance to try it out yet, but thought it might be worth putting out there.

@Nic What if the egg was laid by another species?

Wikipedia will settle this:
History of the legal profession

Laws came first.

@travisdh1 possibly, but I would like to attach it to an existing on premise server.
https://help.nextcloud.com/t/backblaze-b2-sync/1323

Another thing that would be huge for businesses is NextCloud with Backblaze B2 storage.

GPO works great as SAM said, but even if you can't use GPO you can use products such as PDQ Deploy.

Last time I played with Cyborg, the performance suffered as opposed to Kali on the same machine. I've heard it has improved in the year that I've tried it last, but haven't had a chance to try it lately.