Best posts made by CCWTech

@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

Legality refers to something passed into law (in our case by congress). EULA are simply an agreement between you and in this case Microsoft.

It gives MS an easy opportunity if it wanted to take you to court for damages or to make you stop doing something you've been doing.

The two are not at all related. You can use Windows 10 to act as a server, but you are not allowed to. It is also not illegal to use Windows 10 as a server (because congress isn't going to be passing any laws regarding this).

There are laws that handle civil (tort) cases. Against the law doesn't mean a criminal act. It applies to civil (tort) actions as well.

So yes, it's illegal, but no 12 angry men in black pajamas won't be kicking in your door.

@black3dynamite said in Notification by MeshCentral after a computer comes back online:

@CCWTech said in Notification by MeshCentral after a computer comes back online:

@black3dynamite said in Notification by MeshCentral after a computer comes back online:

Have you already submitted a request on GitHub?

No, SAM suggested I post here. What's the link and I can put it there as well?

https://github.com/Ylianst/MeshCentral/issues

Done and done!

@FATeknollogee said in Dymo vs. other print servers:

Each Dymo gets one RP?

In my scenario yes. Printers are not near each other.

@scottalanmiller said in SD card not showing up on MacBook Air:

Yeah, most of that kind of software only works when you can mount the disk (data erased, but drive intact.)

You could send it to someone like https://www.badharddriveutah.com/ and maybe they can do something?

Tim (at Desert Data Recovery) 602–686–2622 would be your best choice. It's most likely that the controller has gone bad and you need a 'chip off recovery'.

Software will not get you anywhere and perhaps make it unrecoverable the more you use it.

Seeing this on Twitter now.

From Cloudflare:

Update - This afternoon we saw an outage across some parts of our network. It was not as a result of an attack. It appears a router on our global backbone announced bad routes and caused some portions of the network to not be available. We believe we have addressed the root cause and are monitoring systems for stability now.
Jul 17, 22:09 UTC

@scottalanmiller said in MeshCentral Run Commands on Multiple Computers at Once:

"Starting with MeshCentral v0.5.85, you can now select "Run Commands" in the group actions or device actions. Allows running shell commands on many devices at once."

Wow, this is going to really change the way we use Mesh! Awesome stuff!

@gjacobse said in New user in Raspberry Pi - Raspberry Pi OS has no programs:

Just for reference (mine) what are you using the rPi for? I have two rPi 3b+ and 1 rPi Zero running currently;

• rPi 3b+ running Diet-Pi hosting APCups, CUPS, and Unifi Controller
• rPi 3b+ running Raspbian for HamRadio activies (using Build-A-Pi found on YouTube)
• rPi Zero - DMR radio hotspot (transceiver to internet gateway)

Still could use one or two more

Client is using a cloud based RMS so no need to spend a ton of money on a Windows PC (or even a Linux PC)

@gjacobse said in New user in Raspberry Pi - Raspberry Pi OS has no programs:

@scottalanmiller said in New user in Raspberry Pi - Raspberry Pi OS has no programs:

@gjacobse said in New user in Raspberry Pi - Raspberry Pi OS has no programs:

Just for reference (mine) what are you using the rPi for? I have two rPi 3b+ and 1 rPi Zero running currently;

• rPi 3b+ running Diet-Pi hosting APCups, CUPS, and Unifi Controller
• rPi 3b+ running Raspbian for HamRadio activies (using Build-A-Pi found on YouTube)
• rPi Zero - DMR radio hotspot (transceiver to internet gateway)

Still could use one or two more

Desktops

I would go with the rPi 4 as a desktop... bit more power and more memory..

Model we are using: https://smile.amazon.com/gp/product/B07W3MD2RR/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

@dbeato said in AVImark has stated that running virtual servers can result in a 40-50% data loss:

@CCWTech Sounds like what Quickbooks likes to pull on people and yet RightNetworks is their default Cloud Enterprise Quickbooks Hosting company and guess what, it is all virtualized!

Yep, except QB is doing it to generate revenue. In this case it's complete and total incompetence.

What's also interesting to note is that I set up the server mentioned in this post. I am a hired consultant for Covetrus, the company who owns AVImark. They have hired me on several occasions where they couldn't fix issues with a clients hardware/network and needed my help.

@Pete-S said in AVImark has stated that running virtual servers can result in a 40-50% data loss:

So the tech said something inaccurate, so what? That happens just about everyday in every company on earth.

BTW, the title on the thread is misleading. AVImark didn't state anything.

Fair enough, I'll edit. But this is what the company MUST expect given the level of techs they employ.

@dbeato said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@scottalanmiller I mean the fact that your customers use Avimark and that it is so far a horrible software tells me that you are willing to deal with this anyway so no more from me.

The simple fact that it's horrible software with horrible support is WHY we deal with it. It's a great opportunity for us to provide better support than the company itself can.

We have suggested our clients move to a better platform (Vetastic.com) for example. But at the end of the day, if clients call in and want I.T. support, we aren't going to just tell them no. That makes 0 sense whatsoever.

@dbeato said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@scottalanmiller All I am trying to get to is that if the tech said that you contact them again and as for a manager or supervisor and check the facts with them. I am not defending the vendor or the tech. This is what I would have done knowing what are the recommendations regardless of what the tech tells me.

So many companies hide behind this, where you have to call in, hold for 20-30 minutes get a crappy tech and then rinse and repeat.

This proves that companies KNOW they are giving out bad information but don't care. Or, don't care to a degree that they even care to know if that is happening.

In that case, the company has to 'own' what the techs are telling clients. There is no plausible deniability that it was just one tech that messed up.

@Dashrender said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@CCWTech said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@dbeato said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@scottalanmiller All I am trying to get to is that if the tech said that you contact them again and as for a manager or supervisor and check the facts with them. I am not defending the vendor or the tech. This is what I would have done knowing what are the recommendations regardless of what the tech tells me.

So many companies hide behind this, where you have to call in, hold for 20-30 minutes get a crappy tech and then rinse and repeat.

This proves that companies KNOW they are giving out bad information but don't care. Or, don't care to a degree that they even care to know if that is happening.

In that case, the company has to 'own' what the techs are telling clients. There is no plausible deniability that it was just one tech that messed up.

This is seemingly the root of it. AviMark - are customers calling and getting to management and complaining that techs are telling them (the customer) information that contradicts their own published statements, AND management is not doing anything about it?

No way to get to actual management. Tech support is the face of the company. You can talk to a low level supervisor but that's it.

@DustinB3403 said in AVImark support has stated that running virtual servers can result in a 40-50% data loss or complete destruction of your server.:

@Dashrender actually it would mean someone made business technical decisions.

Exactly. We would never recommend using AVImark. Hence the earlier suggestion of more modern software like Vetastic.

@hobbit666 said in How can we recover data from Hard Drives were on RAID 10 without controller?:

@CCWTech said in How can we recover data from Hard Drives were on RAID 10 without controller?:

You don't need a RAID card, in fact don't use one. There is a chance it will overwrite your data. Clone the drives, ONLY work on clones, never on patient drives.

UFS Explorer Professional
ReclaimMe Pro

What would you recommend for the cloning side of things?

If the drives are healthy, something like ddrescue does a good job. Cloning the entire drive (even empty sectors) is best.

If the drives are NOT healthy, you need professional data recovery equipment. (Ace Labs PC-3000 or at minimum a Deepspar DDI4). If you have a drive with a physical problem and you try to image it w/o professional data recovery gear, you have a good chance of never seeing the data again.

https://www.theverge.com/2020/12/14/22173803/gmail-youtube-google-assistant-docs-down-outage

@jclambert I just can't believe Ubiquiti hasn't fixed things yet and the FW is still available as the current version.

@jameswatt said in Known issue with Unifi Access points and 4.3.24.11355 FW:

@CCWTech did it end up being unrelated?

I think so. Everything seems to be stable on the RC version. We have switched clients to the RC and they are not having issues any longer.

The new router arrived and adopted without any issues. It would have been nice to try the old router since the MTU changed so we know which of the two was the fix, but I am happy to report all is working well with the new router in place.

Sending in the old one for RMA credit.