Lead management.
Run targeted marketing campaigns.
Campaign analysis.
End user warranty database.
That's pretty much it at the moment.
We already use Dynamics NAV for ERP, and Microsoft CRM integrates nicely. Or at least it did, I guess with Dynamics 365, all bets are off - especially as it currently only includes AX rather than NAV as the financials side of the product.
@Breffni-Potter said in Dynamics 365 (formerly Dynamics CRM):
Dynamics is a full blown ERP system. Not just a CRM.
Yes. They've merged their CRM and ERP product and implemented a price hike (over the previous CRM pricing). I'm not sure why. I believe Dynamics CRM used to go head-to-head with Salesforce.com, but now it seems to have moved into an entirely different market (traditional ERP). Maybe they weren't making any money from CRM?
The marketing module for Dynamics 365 isn't even out yet. It's coming soon. It will use Adobe Marketing (which I haven't used).
I'm really only looking for the marketing side of CRM products at the moment.
One issue I have is that Dynamics 365 includes Dynamics AX by default, and you then have to pay extra for Marketing. But I don't want AX. AX is a financials package.
As with most Microsoft products, the new Dynamics 365 has totally confused me. I've never used CRM but am looking to implement it for a handful of our users. The old CRM product was relatively straightforward to evaluate and price, but the new Dynamics 365 looks very complicated.
Anyone on ML use Dynamics CRM and have moved to Dynamics 365? Anyone sell Dynamics 365?
@scottalanmiller said in Are Servers on VMs are Safe from Ransomware ?:
A chocolate torte can be super delicious, but it isn't a security tool.
OK, now I'm hungry...
No, we don't know. So you can't call it a loss leader.
@scottalanmiller said in hola.org - Anyone familiar with it?:
We know that Hola is bad. We weren't discussing that, we were discussing the reaction to services have a loss leader and questioning the "free".
It's not a loss leader. That's my point.
Luminati sells Hola users' bandwidth. That doesn't sound like a loss leader.
There's load of 3rd party solutions. I'm also able to Google them.
What I really want to know is
@scottalanmiller said in Backing up OneDrive for Business:
I had already looked, Veeam has email backups for this, but not the other stuff.
I know, I mentioned it in my original post 
@scottalanmiller said in Backing up OneDrive for Business:
Or do you mean you only want SkyKick Direct? I have no idea how they deal with their own partners.
Both. I don't know why Microsoft don't offer a backup service for OD4B, along with all the other services I can buy for O365. And if I have to go to a 3rd party solution I want to buy direct, as I do with Veeam (I buy through a reseller, but I'm still dealing directly with Veeam).
@Breffni-Potter said in Backing up OneDrive for Business:
Sky Kick provide the tool to Microsoft partners exclusively
Not interested. I like to buy direct. I just don't know why Microsoft don't offer a backup service.
@Breffni-Potter said in Backing up OneDrive for Business:
I missed this thread. There are backup options for OneDrive for Business. Unlimited data, retention forever.
£4 per user per month.
Link, please?
@DustinB3403 said in Tracking User Active Hours for Better Downtime Planning:
why would anyone need to be up so late except for in the most urgent of issues is insane to me.
That's the problem you have. Defining "urgent". Logging activity gives you a sense of the quantity of work carried out after hours, but not the quality.
An example we might have: our guys are working on a multi-million dollar deal and the client e-mails them from New York in the late afternoon. The client doesn't care that it is midnight where we are in the UK, he expects an immediate answer. That one e-mail is more important than the thousand e-mails we received during the day. In financial terms, it could represent 20% of our revenue. So 0.0001% of IT activity represent 20% of revenue.
You can't analyse that. You can only trust that if your guys say they need 24/7/365 access, they do.
@JaredBusch said in Backing up OneDrive for Business:
I was in on for Miss solution simple it all has to be backed up everything after he backed up everywhere it does not matter whether posted.
Er...say what?
Maybe the answer is to save everything to a Sharepoint Site, including personal documents, and not use OD4B at all. Create "personal" Team Sites for each user.
No-one?
I read an article by the official O365 security team titled "How To Deal With Ransomware":
https://blogs.technet.microsoft.com/office365security/how-to-deal-with-ransomware/
In that they say "OneDrive for Business can be used as a protection mechanism against ransomware."
Sounds perfect. Under the section "Recover your files in your OneDrive for Business" it says "If a large number of files were impacted, using the user interface in the portal will not be a viable option. In this case, create a support request for a ‘Site Collection Restore’. "
But Site Restore is Sharepoint Online. That's not the same as OneDrive is it?
I'm so confused. This is what puts me off O365 - nothing appears as simple as on-premise solutions.
Probably the main thing that puts me off moving jobs is that it means moving in to someone else's shit, which you then have to spend months, or even years, sorting out.
It is like moving house, only where you have to leave all your own, cool stuff in your old house and have to make do with whatever the previous tenants of your new house have left you. Even if they're relatively neat and tidy, you'll still be like "uugh, my new closet is full of brown cords, I miss my old blue jeans". And that's the best case. Worst case is they've left a half-eaten, three week old pizza under the sofa.
Does anyone on ML use OD4B? And if so, what do you use to back it up? Or if you don't back it up, what is your disaster recovery policy?