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    Why Faxing is Less Secure Than Email

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    • coliverC
      coliver
      last edited by

      Number spoofing has been around for quite a long time. You can do it with just about any SIP trunk or POTS hand-off with the right knowledge.

      travisdh1T 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @travisdh1
        last edited by

        @travisdh1 said in Why Faxing is Less Secure Than Email:

        @Dashrender said in Why Faxing is Less Secure Than Email:

        @scottalanmiller said in Why Faxing is Less Secure Than Email:

        https://www.schneier.com/blog/archives/2004/11/hacking_faxes.html

        Faxes are insecure in both directions, as well. Not only can you not trust where the information went, you can't trust what you receive.

        When I learned that a caller could spoof their number without any help from the phone system provider, it was a WTF day for me.

        It makes social engineering all that much easier if people don't know about that.

        Exactly - what an absolutely horrible setup! Many people believe the number showing on caller ID is the number in question - what about 911? I know from setting up a PBX now that you can spoof to them too.

        Why would the public at large believe that literally anyone can just send out any CID info? just DAMN!!!!!

        scottalanmillerS 1 Reply Last reply Reply Quote 2
        • travisdh1T
          travisdh1 @coliver
          last edited by

          @coliver said in Why Faxing is Less Secure Than Email:

          Number spoofing has been around for quite a long time. You can do it with just about any SIP trunk or POTS hand-off with the right knowledge.

          You can do it with a touch-tone phone for crying out loud. Security? What security?

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @travisdh1
            last edited by

            @travisdh1 said in Why Faxing is Less Secure Than Email:

            @Dashrender said in Why Faxing is Less Secure Than Email:

            @scottalanmiller said in Why Faxing is Less Secure Than Email:

            https://www.schneier.com/blog/archives/2004/11/hacking_faxes.html

            Faxes are insecure in both directions, as well. Not only can you not trust where the information went, you can't trust what you receive.

            When I learned that a caller could spoof their number without any help from the phone system provider, it was a WTF day for me.

            It makes social engineering all that much easier if people don't know about that.

            Makes it trivial. When you assume something is secure when it is not at all, it's almost not even social engineering. Like thinking that you are safe from bombs because you think that planes don't exist.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said in Why Faxing is Less Secure Than Email:

              Why would the public at large believe that literally anyone can just send out any CID info? just DAMN!!!!!

              Well, far more importantly, why would they assume that people can't?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Why Faxing is Less Secure Than Email:

                @Dashrender said in Why Faxing is Less Secure Than Email:

                Why would the public at large believe that literally anyone can just send out any CID info? just DAMN!!!!!

                Well, far more importantly, why would they assume that people can't?

                I understand your question and don't have an answer, but let me ask you the opposite, why would you assume they can?

                Is it better to live with trust or no trust? Most people I believe live with trust, and expectation that things around them are setup to not be able to hurt them. So I believe that people look at the phone system and believe that it should be setup in a manner that protects them - sadly it clearly does not.

                coliverC scottalanmillerS 4 Replies Last reply Reply Quote 0
                • coliverC
                  coliver @Dashrender
                  last edited by coliver

                  @Dashrender said in Why Faxing is Less Secure Than Email:

                  @scottalanmiller said in Why Faxing is Less Secure Than Email:

                  @Dashrender said in Why Faxing is Less Secure Than Email:

                  Why would the public at large believe that literally anyone can just send out any CID info? just DAMN!!!!!

                  Well, far more importantly, why would they assume that people can't?

                  I understand your question and don't have an answer, but let me ask you the opposite, why would you assume they can?

                  Is it better to live with trust or no trust? Most people I believe live with trust, and expectation that things around them are setup to not be able to hurt them. So I believe that people look at the phone system and believe that it should be setup in a manner that protects them - sadly it clearly does not.

                  And most of those people are idiots. We know that most things are designed to be the least costly and sold for the most money. It is common knowledge that people aren't educated consumers so businesses can take advantage of them left and right. Why would you assume a technology developed in the mid to late 1800s would have any semblance of security?

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in Why Faxing is Less Secure Than Email:

                    @scottalanmiller said in Why Faxing is Less Secure Than Email:

                    @Dashrender said in Why Faxing is Less Secure Than Email:

                    Why would the public at large believe that literally anyone can just send out any CID info? just DAMN!!!!!

                    Well, far more importantly, why would they assume that people can't?

                    I understand your question and don't have an answer, but let me ask you the opposite, why would you assume they can?

                    You don't need to. Just don't make any assumption and you are all set. It is the assumption alone that makes people vulnerable.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in Why Faxing is Less Secure Than Email:

                      Is it better to live with trust or no trust?

                      Trusting something assumed is not the same as trusting something. If I make something up, like that the world is ending tomorrow, and I trust in that arbitrarily made up thing, is that smart or good? No.

                      Trusting what someone tells you, okay. Trusting what you've told yourself, though?

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in Why Faxing is Less Secure Than Email:

                        Most people I believe live with trust, and expectation that things around them are setup to not be able to hurt them. So I believe that people look at the phone system and believe that it should be setup in a manner that protects them - sadly it clearly does not.

                        That's not trust, though. Not as a concept. The issue is not with a lack of trust, but trusting in false assumptions.

                        I trust that assumptions are bad. So I equally live with "trust" in the same context.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @coliver
                          last edited by

                          @coliver said in Why Faxing is Less Secure Than Email:

                          And most of those people are idiots. We know that most things are designed to be the least costly and sold for the most money. It is common knowledge that people aren't educated consumers so businesses can take advantage of them left and right. Why would you assume a technology developed in the mid to late 1800s would have any semblance of security?

                          Right, it isn't just trusting that people wanted security of this nature, it's also trusting that it is possible! The legacy phone system doesn't have a mechanism for this kind of security. So making a wild, baseless assumption and then "trusting it" are very bad when they fly in the face of the technology, business model and common sense. It's fine to not expect either case, but to just make up the least likely case AND trust in it blindly is inherently insecure.

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver
                            last edited by coliver

                            I'm researching about securing PII and policies surrounding that today. Basically every government and business who is liable for PII has a clause that says, "Don't Fax this!" They recommend you encrypt the file itself and then email it.

                            JaredBuschJ 1 Reply Last reply Reply Quote 2
                            • JaredBuschJ
                              JaredBusch @coliver
                              last edited by

                              @coliver said in Why Faxing is Less Secure Than Email:

                              I'm researching about securing PII and policies surrounding that today. Basically every government and business who is liable for PII has a clause that says, "Don't Fax this!" They recommend you encrypt the file itself and then email it.

                              But that is a completely unworkable solution at scale because that prevents the recipient from being able to easily decrypt the file.

                              coliverC 1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @JaredBusch
                                last edited by

                                @JaredBusch said in Why Faxing is Less Secure Than Email:

                                @coliver said in Why Faxing is Less Secure Than Email:

                                I'm researching about securing PII and policies surrounding that today. Basically every government and business who is liable for PII has a clause that says, "Don't Fax this!" They recommend you encrypt the file itself and then email it.

                                But that is a completely unworkable solution at scale because that prevents the recipient from being able to easily decrypt the file.

                                Pretty much. I just found it funny that the consistent thing was to not fax it and encrypt it. Some of them recommended 7zip or winzip encryption and relaying the password via a different medium.

                                JaredBuschJ travisdh1T 3 Replies Last reply Reply Quote 2
                                • JaredBuschJ
                                  JaredBusch @coliver
                                  last edited by

                                  @coliver said in Why Faxing is Less Secure Than Email:

                                  Pretty much. I just found it funny that the consistent thing was to not fax it and encrypt it.

                                  Oh yes, that part is such a given to me that I did not react to it.

                                  coliverC 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @coliver
                                    last edited by

                                    @coliver said in Why Faxing is Less Secure Than Email:

                                    Some of them recommended 7zip or winzip encryption and relaying the password via a different medium.

                                    A perfectly viable solution to suggest. Just cannot scale.

                                    coliverC 1 Reply Last reply Reply Quote 1
                                    • coliverC
                                      coliver @JaredBusch
                                      last edited by

                                      @JaredBusch said in Why Faxing is Less Secure Than Email:

                                      @coliver said in Why Faxing is Less Secure Than Email:

                                      Pretty much. I just found it funny that the consistent thing was to not fax it and encrypt it.

                                      Oh yes, that part is such a given to me that I did not react to it.

                                      It seemed relevant to the topic at hand and It was something I hadn't really research before.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                                      • travisdh1T
                                        travisdh1 @coliver
                                        last edited by

                                        @coliver said in Why Faxing is Less Secure Than Email:

                                        @JaredBusch said in Why Faxing is Less Secure Than Email:

                                        @coliver said in Why Faxing is Less Secure Than Email:

                                        I'm researching about securing PII and policies surrounding that today. Basically every government and business who is liable for PII has a clause that says, "Don't Fax this!" They recommend you encrypt the file itself and then email it.

                                        But that is a completely unworkable solution at scale because that prevents the recipient from being able to easily decrypt the file.

                                        Pretty much. I just found it funny that the consistent thing was to not fax it and encrypt it. Some of them recommended 7zip or winzip encryption and relaying the password via a different medium.

                                        Winzip encryption? Poor people really have no clue, huh? At least 7zip uses something that will take me longer than a couple minutes to break.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @coliver
                                          last edited by

                                          @coliver said in Why Faxing is Less Secure Than Email:

                                          @JaredBusch said in Why Faxing is Less Secure Than Email:

                                          @coliver said in Why Faxing is Less Secure Than Email:

                                          Pretty much. I just found it funny that the consistent thing was to not fax it and encrypt it.

                                          Oh yes, that part is such a given to me that I did not react to it.

                                          It seemed relevant to the topic at hand and It was something I hadn't really research before.

                                          Stop being relevant. We don't do that here past post 2.

                                          1 Reply Last reply Reply Quote 1
                                          • coliverC
                                            coliver @JaredBusch
                                            last edited by

                                            @JaredBusch said in Why Faxing is Less Secure Than Email:

                                            @coliver said in Why Faxing is Less Secure Than Email:

                                            Some of them recommended 7zip or winzip encryption and relaying the password via a different medium.

                                            A perfectly viable solution to suggest. Just cannot scale.

                                            Agreed, this is really where things like ERPs and CMS' come into play. If it is centralized then there should be no need to be emailing this information around.

                                            1 Reply Last reply Reply Quote 0
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