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    QuickBooks install error

    Scheduled Pinned Locked Moved IT Discussion
    14 Posts 7 Posters 1.9k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      The error is attempting to install QB 😉

      travisdh1T 1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        Sounds like a QB bug. Time to engage Intuit support.

        brianlittlejohnB 1 Reply Last reply Reply Quote 1
        • travisdh1T
          travisdh1 @scottalanmiller
          last edited by

          @scottalanmiller said in QuickBooks install error:

          The error is attempting to install QB 😉

          Don't get me started. If it were up to me, we'd be back to using Peach Tree.

          1 Reply Last reply Reply Quote 0
          • brianlittlejohnB
            brianlittlejohn @scottalanmiller
            last edited by

            @scottalanmiller Intuit Support? is that an oxymoron?

            1 Reply Last reply Reply Quote 1
            • Mike DavisM
              Mike Davis
              last edited by

              no QBhelp.exe running.

              Tried Rename the EntitlementDataStore.ecml file

              Tried reinstalling QuickBooks.

              I'll have to try the selective startup later.

              1 Reply Last reply Reply Quote 1
              • dafyreD
                dafyre
                last edited by

                Run it as Administrator?

                1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis
                  last edited by

                  Running as admin. I have been hesitant to call QuickBooks support since running on a terminal server is only support for Enterprise Edition and they have non for profit edition. Also if step one is to reboot the server, I can't do that right now. I guess I'll engage them and see where that goes.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Oh I missed that it is on TS. That might easily be the issue.

                    1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre
                      last edited by

                      Log in to the VM's console and try to run it from there?

                      1 Reply Last reply Reply Quote 1
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        I tried logging in to the console and running as admin.

                        Mike DavisM 1 Reply Last reply Reply Quote 0
                        • Mike DavisM
                          Mike Davis @Mike Davis
                          last edited by

                          @Mike-Davis Selective startup for the win. Not sure what was stopping it, but when I installed it before, it never got to the part of the install where it asked about running updates. This time when I ran the repair, it did that, and then when I launched it for the first time, it completed the initial config.

                          1 Reply Last reply Reply Quote 2
                          • NicN
                            Nic
                            last edited by

                            Not sure on that one - it's after my time.

                            1 Reply Last reply Reply Quote 0
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