ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    QuickBooks install error

    Scheduled Pinned Locked Moved IT Discussion
    14 Posts 7 Posters 1.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmillerS
      scottalanmiller
      last edited by

      Sounds like a QB bug. Time to engage Intuit support.

      brianlittlejohnB 1 Reply Last reply Reply Quote 1
      • travisdh1T
        travisdh1 @scottalanmiller
        last edited by

        @scottalanmiller said in QuickBooks install error:

        The error is attempting to install QB 😉

        Don't get me started. If it were up to me, we'd be back to using Peach Tree.

        1 Reply Last reply Reply Quote 0
        • brianlittlejohnB
          brianlittlejohn @scottalanmiller
          last edited by

          @scottalanmiller Intuit Support? is that an oxymoron?

          1 Reply Last reply Reply Quote 1
          • Mike DavisM
            Mike Davis
            last edited by

            no QBhelp.exe running.

            Tried Rename the EntitlementDataStore.ecml file

            Tried reinstalling QuickBooks.

            I'll have to try the selective startup later.

            1 Reply Last reply Reply Quote 1
            • dafyreD
              dafyre
              last edited by

              Run it as Administrator?

              1 Reply Last reply Reply Quote 0
              • Mike DavisM
                Mike Davis
                last edited by

                Running as admin. I have been hesitant to call QuickBooks support since running on a terminal server is only support for Enterprise Edition and they have non for profit edition. Also if step one is to reboot the server, I can't do that right now. I guess I'll engage them and see where that goes.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Oh I missed that it is on TS. That might easily be the issue.

                  1 Reply Last reply Reply Quote 0
                  • dafyreD
                    dafyre
                    last edited by

                    Log in to the VM's console and try to run it from there?

                    1 Reply Last reply Reply Quote 1
                    • Mike DavisM
                      Mike Davis
                      last edited by

                      I tried logging in to the console and running as admin.

                      Mike DavisM 1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis @Mike Davis
                        last edited by

                        @Mike-Davis Selective startup for the win. Not sure what was stopping it, but when I installed it before, it never got to the part of the install where it asked about running updates. This time when I ran the repair, it did that, and then when I launched it for the first time, it completed the initial config.

                        1 Reply Last reply Reply Quote 2
                        • NicN
                          Nic
                          last edited by

                          Not sure on that one - it's after my time.

                          1 Reply Last reply Reply Quote 0
                          • 1 / 1
                          • First post
                            Last post