Unsolved VPN Connect continually drops

[gjacobse]

Had issues with Windows Updates - this is what I finally got....

[Dashrender]

@gjacobse said:

Had issues with Windows Updates - this is what I finally got....

What kind of computer is it? Surface Pro?

[gjacobse]

@Dashrender

Yes a Surface

[Dashrender]

So it's fixed? after you applied updates?

[Dashrender]

@gjacobse said:

@Dashrender

Yes a Surface

Was guessing as much because of the name of the System Firmware Update that's what MS calls driver updates for MS hardware - sigh

[gjacobse]

@Dashrender said:

So it's fixed? after you applied updates?

Not updated yet. I lost Internet and thus connection to that computer. About to apply it now.

[Dashrender]

Surface's have had network problems pretty much since the beginning.

[gjacobse]

Installing the updates now...

[scottalanmiller]

@gjacobse said:

@Dashrender

Yes a Surface

Problem identified.

[gjacobse]

@scottalanmiller said:

@gjacobse said:

@Dashrender

Yes a Surface

Problem identified.

For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

[Minion Queen]

To be noted that they have 15 or so and only 1 has this issue. So it is not just a Surface blanket issue.

[scottalanmiller]

@gjacobse said:

@scottalanmiller said:

@gjacobse said:

@Dashrender

Yes a Surface

Problem identified.

For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

Don't know what they are using it for. I've never found the Surface to be a good tool, too many bugs and problems both software and hardware. It might seem neat, but it still comes across as a toy to me.

[coliver]

Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

[gjacobse]

@coliver said:

Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

Possible... even with this update,.. there seems to be Windows Update issues.

This is the error I have seen on this one,.. and I think others..

http://i.stack.imgur.com/zW2Wo.png

[coliver]

@gjacobse said:

@coliver said:

Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

Possible... even with this update,.. there seems to be Windows Update issues.

This is the error I have seen on this one,.. and I think others..

http://i.stack.imgur.com/zW2Wo.png

Are they tied into WSUS somehow?

[dafyre]

@coliver said:

@gjacobse said:

@coliver said:

Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

Possible... even with this update,.. there seems to be Windows Update issues.

This is the error I have seen on this one,.. and I think others..

http://i.stack.imgur.com/zW2Wo.png

Are they tied into WSUS somehow?

Reboot it and give it another go.

[gjacobse]

Just got word - he's already been kicked out.

[Dashrender]

I have had really good luck with the Fixit Tool for Windows Update.

https://blogs.technet.microsoft.com/sus/2009/05/21/a-quick-fix-for-windows-update-client-issues/

[gjacobse]

Issue now seems to be on another system as well.....

[Dashrender]

@gjacobse said:

Issue now seems to be on another system as well.....

Also a Surface?