ASUS gets their butt handed to them by the feds
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@scottalanmiller said:
@Dashrender said:
Well, there's the extra cost of the installation - I don't think normal consumers can install an ERX and UAP. it's not trivial.
With the new updates, how much goes into setting up an ERX for the first time? Is there really that much to it?
I haven't setup a new one - maybe they have improved the interface.
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I know that they made them way easier than the last one that I had.
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Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
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@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
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@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
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@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
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@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
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@scottalanmiller said:
@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
Ya you have to upload the 1.7 image. It's not like some routers though, you really just upload the file.
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@scottalanmiller said:
@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
The X models ship with 1.6 because that was the current version when they were released.
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@johnhooks said:
@scottalanmiller said:
@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
Ya you have to upload the 1.7 image. It's not like some routers though, you really just upload the file.
Have to say, though, that having worked with an older EdgeRouter on 1.5 and using the Wind consumer model we have here in Greece OR the consumer extender here, the ERL was easier and actually worked.
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@JaredBusch said:
@scottalanmiller said:
@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
The X models ship with 1.6 because that was the current version when they were released.
Ah okay, that's the one that I was thinking of. It's the one that has the right price point and features for people to use for home. The ERL is great, but a three way router is pointless for grandpa.
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@scottalanmiller said:
@JaredBusch said:
@scottalanmiller said:
@JaredBusch said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No it does not. And no, they are not that simple to setup. First of all, they do not ship wth current firmware. They ship with 1.2 or 1.5 i believe. So you need to set it up enough to download the current firmware and then run the wizard.
Seriously? That sucks. Even the X model?
The X models ship with 1.6 because that was the current version when they were released.
Ah okay, that's the one that I was thinking of. It's the one that has the right price point and features for people to use for home. The ERL is great, but a three way router is pointless for grandpa.
100% agree.
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@johnhooks said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
You don't, that's my point. You buy a Amazon TV it's brain dead simple - expecting someone to get online and look at information is ridiculous. Fine for you and I, but not the general public.. not if you want them to have actual security.
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@Dashrender said:
@johnhooks said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
You don't, that's my point. You buy a Amazon TV it's brain dead simple - expecting someone to get online and look at information is ridiculous. Fine for you and I, but not the general public.. not if you want them to have actual security.
Actually nothing is as difficult as my Amazon TV. It takes more work to get that thing working than an ERL, that's for sure. So flaky. We are replacing it, it requires continues (and I mean like three times a day) massaging to keep it working. None of the Amazon Fire devices that we have used as usable by "normal" people.
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We're never going to get around the need to update firmware short of the system doing that itself. That would be awesome - plug it in.. it checks to see if there is an internet connection - if yes, check for update if update tell the user to wait while doing update.. once done, show wizard that would be amazing..
oh wait.. that is exactly what happened a few months ago when I watched a friend install an Amazaon TV.
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@scottalanmiller said:
@Dashrender said:
@johnhooks said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
You don't, that's my point. You buy a Amazon TV it's brain dead simple - expecting someone to get online and look at information is ridiculous. Fine for you and I, but not the general public.. not if you want them to have actual security.
Actually nothing is as difficult as my Amazon TV. It takes more work to get that thing working than an ERL, that's for sure. So flaky. We are replacing it, it requires continues (and I mean like three times a day) massaging to keep it working. None of the Amazon Fire devices that we have used as usable by "normal" people.
sorry to hear about your bad experience.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@johnhooks said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
You don't, that's my point. You buy a Amazon TV it's brain dead simple - expecting someone to get online and look at information is ridiculous. Fine for you and I, but not the general public.. not if you want them to have actual security.
Actually nothing is as difficult as my Amazon TV. It takes more work to get that thing working than an ERL, that's for sure. So flaky. We are replacing it, it requires continues (and I mean like three times a day) massaging to keep it working. None of the Amazon Fire devices that we have used as usable by "normal" people.
sorry to hear about your bad experience.
We have four tablets and two TV devices. So awful. Can't complain about the tablets, they were SO cheap. The TVs are being replaced once we are back in the States. They are so bad that we effectively can't use them when travelling - they are nearly impossible to support. Simple things like DNS problems that a normal device would be trivial to fix they don't support or require some crazy workarounds with DHCP reservations and crap that isn't appropriate for a consumer device.
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@Dashrender said:
@johnhooks said:
@Dashrender said:
@johnhooks said:
Here's what it looks like now. Ignore the eth dialog box, it was stuck there for some reason. The second image is the wizard you run through. It's really easy to set up.
did the wizard come up by default?
No you just click the wizard tab and and the type of setup you want.
Yes, that's not the same as plug the router in and it does it automatically. But, there are plenty of walk throughs available and at what point do we stop hand holding these people?
You don't, that's my point. You buy a Amazon TV it's brain dead simple - expecting someone to get online and look at information is ridiculous. Fine for you and I, but not the general public.. not if you want them to have actual security.
True. But look at things like wireless printers (some people still have them), game consoles, smart devices like fridges, etc. Those all still need to be set up manually.
I understand the updates and those should be automatic (for some things), but for an initial set up that's only done once I don't think running through a wizard or reading some info is too much.
When you buy a car don't you go through the setup with the salesman to learn everything? Granted a car is a much bigger purchase, but your stereo/small amount of tech in it (that you actually interface with not electronic steering, etc) is comparable to your router.
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I'm fine with a wizard - but it needs to be a brain dead wizard.
Your game console takes more than turning it on, picking a found wifi source (or plugged into the LAN) gets DHCP and done? What console should I be avoiding?
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@Dashrender said:
I'm fine with a wizard - but it needs to be a brain dead wizard.
Your game console takes more than turning it on, picking a found wifi source (or plugged into the LAN) gets DHCP and done? What console should I be avoiding?
Well I'm not the best to talk about consoles I guess, I still have a 2006 model Xbox 360, but other than the wireless, you need to set up your account, then if you want to stream music to it you have to set that up, etc.
Maybe I'm jaded. I had to deal with support calls with that cable company. No joke, I had more than one person tell me that they didn't have cable and couldn't see anything but the TV was turned off. Or they said the computer was on but not doing anything and the monitor was on, but not the actual desktop. I think a big problem is some people refuse to think and use common sense which is only exacerbated by having things that make them not need to think.
