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    Gateway Timeout errors

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    • DashrenderD
      Dashrender
      last edited by

      If you have more than one IP address from your ISP, you could install a switch between your ISPs connection and your Cisco Firewall. Then assign the additional IP to a laptop that you plug directly into the switch. Make sure you can get on the internet. Then try the site. If you still can't get there, you have an ISP problem.

      I have had this before where the ISP had an internal routing table problem and I couldn't reach the subnet the remote site was in.

      toxophiliteT 2 Replies Last reply Reply Quote 0
      • toxophiliteT
        toxophilite @Dashrender
        last edited by

        @Dashrender

        Good idea. I'll try and do this as soon as I can without causing an interruption. I might be able to do it over the weekend.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @toxophilite
          last edited by

          @toxophilite said:

          @Dashrender

          Good idea. I'll try and do this as soon as I can without causing an interruption. I might be able to do it over the weekend.

          Assuming you're not a 24/7 shop, you could just unplug the ISP connection and plug it directly into the laptop. Depending on what kind of connection from your ISP you have, you might have to reboot their gear to get it to see the new equipment.

          toxophiliteT 1 Reply Last reply Reply Quote 0
          • toxophiliteT
            toxophilite @Dashrender
            last edited by

            @Dashrender

            We are a community center so we are typically open from 5:00 AM - 10:00 PM. I think I can do it tomorrow without to much interruption.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              Cool. Many of us will be around 🙂

              1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller
                last edited by MattSpeller

                Isolate the issue into digestible bits

                Ping from your modem, then add an appliance and progress through your network stack until it fails

                Edit: welcome to ML!

                Edit2: Double welcome fellow Canajun.

                Edit3: Fitness center? Non-profit? Truly a small world, me too

                1 Reply Last reply Reply Quote 0
                • toxophiliteT
                  toxophilite @Dashrender
                  last edited by

                  @Dashrender said:

                  24/7 sho

                  I tried this and I had no problem getting to any of these sites. It appears the problem is within my network.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    Is your default gateway the firewall?

                    toxophiliteT 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Do an nslookup of that address, is it resolving correctly?

                      toxophiliteT 1 Reply Last reply Reply Quote 1
                      • toxophiliteT
                        toxophilite @Dashrender
                        last edited by

                        @Dashrender

                        Default gateway is the firewall. It works for all websites but these few.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • toxophiliteT
                          toxophilite @scottalanmiller
                          last edited by

                          @scottalanmiller

                          nslookup resolves correctly.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @toxophilite
                            last edited by Dashrender

                            @toxophilite said:

                            @Dashrender

                            Default gateway is the firewall. It works for all websites but these few.

                            I wanted to make sure there wasn't another router to possibly look at that might be doing some filtering.

                            Sounds like your firewall is to blame here.

                            Can you post a sanitized version of your configuration?

                            toxophiliteT 1 Reply Last reply Reply Quote 0
                            • toxophiliteT
                              toxophilite @Dashrender
                              last edited by

                              @Dashrender

                              That's what I'm beginning to think. Unfortunately I don't know the ASA very well. I'll need to bring someone in.

                              J 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Would be cheaper to replace the ASA with a UBNT than to have someone come in to look at the ASA.

                                J toxophiliteT 2 Replies Last reply Reply Quote 1
                                • J
                                  Jason Banned @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  Would be cheaper to replace the ASA with a UBNT than to have someone come in to look at the ASA.

                                  It doesn't have near the features if you actually need what an ASA provides.

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    Jason Banned @toxophilite
                                    last edited by

                                    @toxophilite said:

                                    @Dashrender

                                    That's what I'm beginning to think. Unfortunately I don't know the ASA very well. I'll need to bring someone in.

                                    You need to bring someone in just to type Enable and Show Running-config ?

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • toxophiliteT
                                      toxophilite @scottalanmiller
                                      last edited by

                                      @scottalanmiller

                                      I'm almost there with you. I used UBNT APs at my last job and loved them. I purchased a switch but it hadn't arrived when I left. Here at my new job we just built out our network and I let that vendor chose the hardware because of how complicated everything was. I definitely chose the wrong vendor.

                                      How does the UBNT firewall stack up to other firewalls for security? As a Jewish organization we are always a target. I can't compromise on security. While I'm pretty sure I won't replace these with Cisco equipment I need to make sure that whatever I replace it with is very secure.

                                      JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @toxophilite
                                        last edited by

                                        @toxophilite said:

                                        @scottalanmiller

                                        I'm almost there with you. I used UBNT APs at my last job and loved them. I purchased a switch but it hadn't arrived when I left. Here at my new job we just built out our network and I let that vendor chose the hardware because of how complicated everything was. I definitely chose the wrong vendor.

                                        How does the UBNT firewall stack up to other firewalls for security? As a Jewish organization we are always a target. I can't compromise on security. While I'm pretty sure I won't replace these with Cisco equipment I need to make sure that whatever I replace it with is very secure.

                                        Define security, because that is not a thing. It is a firewall. It allows what you tell it to allow and it blocks what you tell it to block, like any other.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @toxophilite
                                          last edited by

                                          @toxophilite said:

                                          How does the UBNT firewall stack up to other firewalls for security? As a Jewish organization we are always a target. I can't compromise on security. While I'm pretty sure I won't replace these with Cisco equipment I need to make sure that whatever I replace it with is very secure.

                                          I'd reverse that question... what makes Cisco acceptable equipment? Lower quality, higher price, leaves you at the mercy of consultants and offers no security above the minimum standard while being the top target simply because of its frequency of deployment.

                                          Cisco doesn't offer you any security here, Ubiquiti offers you a better product with equal security. It's Cisco that you should be questioning "if it stacks up", not the Ubiquiti. It is Cisco that almost never offers a value justifying its use. Ubiquiti doesn't have that problem.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @JaredBusch
                                            last edited by

                                            @JaredBusch said:

                                            Define security, because that is not a thing. It is a firewall. It allows what you tell it to allow and it blocks what you tell it to block, like any other.

                                            Jared is spot on, you have two equally secure pieces here. I'd argue that because you perceive the Cisco as more secure, and that is an illusion, that it is actually the less secure of the two simply because it invoked a dangerous emotional reaction that you don't want to have.

                                            1 Reply Last reply Reply Quote 0
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