Elastix: Outbound calling issue
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Memory seems to be creeping up again.
06:20:01 PM CPU %user %nice %system %iowait %steal %idle 06:30:01 PM all 1.51 0.00 0.19 0.39 0.00 97.91 06:40:01 PM all 1.44 0.00 0.18 0.75 0.00 97.62 06:50:01 PM all 1.42 0.00 0.19 0.65 0.00 97.74 07:00:01 PM all 1.39 0.00 0.18 1.00 0.00 97.43 07:10:01 PM all 1.55 0.00 0.19 0.43 0.00 97.84 07:20:01 PM all 1.42 0.00 0.19 0.71 0.00 97.68 07:30:01 PM all 1.46 0.00 0.18 0.70 0.00 97.66 07:40:01 PM all 1.42 0.00 0.18 0.51 0.00 97.89 07:50:01 PM all 1.44 0.00 0.18 0.62 0.00 97.75 08:00:01 PM all 1.43 0.00 0.17 0.59 0.00 97.82 08:10:01 PM all 1.42 0.00 0.18 0.61 0.00 97.79 Average: all 0.91 0.00 0.20 0.84 0.00 98.05$ free -m total used free shared buffers cached Mem: 1001 607 394 0 63 90 -/+ buffers/cache: 453 548 Swap: 2015 0 2015$ /etc/init.d/httpd restart Stopping httpd: [ OK ] Starting httpd: httpd: Could not reliably determine the server's fully qualified domain name, using pbx.[xxx] .com for ServerName [ OK ]$ free -m total used free shared buffers cached Mem: 1001 336 665 0 63 90 -/+ buffers/cache: 182 819 Swap: 2015 0 2015 [root@pbx ~]#The command /etc/init.d/httpd restart was suggested by @scottalanmiller .
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The memory drop at about 14:00 was the first time I ran it,And again just at 20:20
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Any new issues since the Apache restart?
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@scottalanmiller said:
Any new issues since the Apache restart?
They are no longer in the office today. I am not aware of any new issues or complaints. There is other host / server maintenance needed at this site this weekend, so I expect at some point between now and late Sunday both servers will be restarted.
I will continue to monitor the system, but otherwise will not restart Apache again.
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Elastix 2.4 or 2.5 by the way? Just curious.
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I'm not sure you ever actually specified what you mean by outbound calling issues. Do you get a busy signal, all circuits busy now, some other error, etc.?
Check the trunk settings, and make sure you have disallow=all in there and allow=ulaw under it (need to check Vitelity documentation on this). If I remember right, Vitelity requires separate trunk setups (at least in the Elastix sense of the word trunk) for inbound and outbound calling. Hopefully you do not have allow=ulaw&g729 because I have seen instances where Elastix (at least in 2.4) will actually try to use g729 outbound, and you get one-way audio.
You could do a tcpdump on the Elastix box, make some calls when this situation happens, download the tcpdump to your machine, and open with Wireshark to see a visual flow of traffic. That may give you some insight.
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@NetworkNerd said:
I'm not sure you ever actually specified what you mean by outbound calling issues. Do you get a busy signal, all circuits busy now, some other error, etc.?
It was stated earlier that the trunk works inbound and outbound and then just suddenly stops making outbound calls. Inbound continue working.
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@JaredBusch said:
@NetworkNerd said:
I'm not sure you ever actually specified what you mean by outbound calling issues. Do you get a busy signal, all circuits busy now, some other error, etc.?
It was stated earlier that the trunk works inbound and outbound and then just suddenly stops making outbound calls. Inbound continue working.
yes, the system operates normally 90% of the time,.. then suddenly twice in a week the customer was unable to make outbound calls. They didn't say the exact error, but my guess is that they get all circuits are busy or a fast busy.
I have not checked it yet, I was informed that with some updates from MS,.. all the servers were restarted yesterday.
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@g.jacobse Why would updates from MS trigger updates? Are they running on HyperV?
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@scottalanmiller said:
@g.jacobse Why would updates from MS trigger updates? Are they running on HyperV?
In this case, the DC reported there were updates available and a reboot was needed. so, while I have not verified it, all boxes were touched to ensure being up to date and restarted as needed.
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current GUI
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Sar:
sar Linux 2.6.18-371.1.2.el5 (pbx.XXX.com) 08/16/2015 12:00:01 AM CPU %user %nice %system %iowait %steal %idle 12:10:01 AM all 0.05 0.00 0.09 1.81 0.00 98.06 12:20:01 AM all 0.04 0.00 0.10 1.12 0.00 98.74 12:30:01 AM all 0.07 0.00 0.09 0.95 0.00 98.89 12:40:01 AM all 0.05 0.00 0.09 1.17 0.00 98.69 12:50:01 AM all 0.04 0.00 0.10 1.64 0.00 98.22 01:00:01 AM all 0.05 0.00 0.09 1.81 0.00 98.05 01:10:01 AM all 0.04 0.00 0.09 1.53 0.00 98.34 01:20:01 AM all 0.04 0.00 0.10 1.05 0.00 98.81 01:30:01 AM all 0.07 0.00 0.10 1.37 0.00 98.46 01:40:01 AM all 0.04 0.00 0.09 1.57 0.00 98.30 01:50:01 AM all 0.04 0.00 0.10 1.35 0.00 98.51 02:00:01 AM all 0.04 0.00 0.09 0.96 0.00 98.91 02:10:01 AM all 0.04 0.00 0.09 1.65 0.00 98.21 02:20:01 AM all 0.04 0.00 0.10 1.35 0.00 98.51 02:30:01 AM all 0.07 0.00 0.09 1.55 0.00 98.29 02:40:01 AM all 0.04 0.00 0.08 1.18 0.00 98.70 02:50:01 AM all 0.04 0.00 0.10 1.18 0.00 98.68 03:00:01 AM all 0.04 0.00 0.08 1.17 0.00 98.71 03:10:01 AM all 0.05 0.00 0.09 1.91 0.00 97.95 03:20:01 AM all 0.04 0.00 0.11 0.91 0.00 98.94 03:30:01 AM all 0.07 0.00 0.10 1.16 0.00 98.67 03:40:01 AM all 0.04 0.00 0.09 1.10 0.00 98.77 03:40:01 AM CPU %user %nice %system %iowait %steal %idle 03:50:01 AM all 0.04 0.00 0.10 1.33 0.00 98.54 04:00:01 AM all 0.04 0.00 0.09 1.23 0.00 98.64 04:10:01 AM all 0.28 0.00 0.18 1.78 0.00 97.76 04:20:01 AM all 0.04 0.00 0.10 1.67 0.00 98.18 04:30:01 AM all 0.07 0.00 0.10 1.33 0.00 98.50 04:40:01 AM all 0.04 0.00 0.09 1.31 0.00 98.57 04:50:01 AM all 0.04 0.00 0.10 1.38 0.00 98.48 05:00:01 AM all 0.04 0.00 0.09 1.34 0.00 98.53 05:10:01 AM all 0.04 0.00 0.09 1.62 0.00 98.24 05:20:01 AM all 0.04 0.00 0.11 1.10 0.00 98.75 05:30:01 AM all 0.06 0.00 0.10 1.22 0.00 98.62 05:40:01 AM all 0.04 0.00 0.09 1.43 0.00 98.44 05:50:01 AM all 0.04 0.00 0.10 1.68 0.00 98.17 06:00:01 AM all 0.04 0.00 0.09 1.34 0.00 98.53 06:10:01 AM all 0.05 0.00 0.09 1.11 0.00 98.75 06:20:01 AM all 0.04 0.00 0.10 0.72 0.00 99.14 06:30:01 AM all 0.07 0.00 0.10 1.04 0.00 98.79 06:40:01 AM all 0.04 0.00 0.09 1.58 0.00 98.30 06:50:01 AM all 0.04 0.00 0.10 1.28 0.00 98.58 07:00:01 AM all 0.03 0.00 0.07 0.75 0.00 99.14 07:10:01 AM all 0.04 0.00 0.07 0.38 0.00 99.51 07:20:01 AM all 0.04 0.00 0.08 0.29 0.00 99.60 07:20:01 AM CPU %user %nice %system %iowait %steal %idle 07:30:01 AM all 0.06 0.00 0.09 0.30 0.00 99.56 07:40:01 AM all 0.04 0.00 0.08 0.27 0.00 99.61 07:50:01 AM all 0.04 0.00 0.09 0.27 0.00 99.61 08:00:01 AM all 0.03 0.00 0.07 0.25 0.00 99.64 08:10:01 AM all 0.04 0.00 0.07 0.34 0.00 99.55 08:20:01 AM all 0.04 0.00 0.08 0.42 0.00 99.46 08:30:01 AM all 0.06 0.00 0.08 0.32 0.00 99.55 08:40:01 AM all 0.03 0.00 0.07 0.36 0.00 99.54 08:50:01 AM all 0.04 0.00 0.08 0.29 0.00 99.59 09:00:01 AM all 0.03 0.00 0.07 0.31 0.00 99.58 09:10:01 AM all 0.04 0.00 0.08 0.39 0.00 99.50 09:20:01 AM all 0.04 0.00 0.09 0.34 0.00 99.53 09:30:01 AM all 0.06 0.00 0.08 0.28 0.00 99.58 09:40:01 AM all 0.03 0.00 0.07 0.30 0.00 99.60 09:50:01 AM all 0.04 0.00 0.08 0.33 0.00 99.55 10:00:01 AM all 0.04 0.00 0.07 0.37 0.00 99.52 10:10:01 AM all 0.04 0.00 0.08 0.37 0.00 99.52 10:20:01 AM all 0.03 0.00 0.08 0.31 0.00 99.58 10:30:01 AM all 0.06 0.00 0.08 0.65 0.00 99.22 10:40:01 AM all 0.03 0.00 0.07 0.37 0.00 99.53 10:50:01 AM all 0.04 0.00 0.08 0.35 0.00 99.53 11:00:01 AM all 0.04 0.00 0.07 0.31 0.00 99.58 11:00:01 AM CPU %user %nice %system %iowait %steal %idle 11:10:01 AM all 0.03 0.00 0.08 0.34 0.00 99.55 11:20:01 AM all 0.04 0.00 0.09 0.29 0.00 99.58 11:30:01 AM all 0.06 0.00 0.08 0.37 0.00 99.48 11:40:01 AM all 0.04 0.00 0.08 0.29 0.00 99.60 11:50:01 AM all 0.04 0.00 0.09 0.35 0.00 99.53 12:00:01 PM all 0.04 0.00 0.08 0.25 0.00 99.64 12:10:01 PM all 0.04 0.00 0.08 0.39 0.00 99.50 12:20:01 PM all 0.03 0.00 0.08 0.30 0.00 99.58 Average: all 0.05 0.00 0.09 0.90 0.00 98.97 -
@g.jacobse said:
@scottalanmiller said:
@g.jacobse Why would updates from MS trigger updates? Are they running on HyperV?
In this case, the DC reported there were updates available and a reboot was needed. so, while I have not verified it, all boxes were touched to ensure being up to date and restarted as needed.
What is the connection between a DC (Windows VM) needing an update have with a PBX? There is some connection here that we aren't being told.
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Based on your screenshots, there was no reboot. Who told you that they rebooted?
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@scottalanmiller said:
@g.jacobse said:
@scottalanmiller said:
@g.jacobse Why would updates from MS trigger updates? Are they running on HyperV?
In this case, the DC reported there were updates available and a reboot was needed. so, while I have not verified it, all boxes were touched to ensure being up to date and restarted as needed.
What is the connection between a DC (Windows VM) needing an update have with a PBX? There is some connection here that we aren't being told.
No - DC and the PBX Host are different machines
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@g.jacobse said:
No - DC and the PBX Host are different machines
I know. So why does anything with the DC mean anything with the PBX?
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@scottalanmiller said:
Based on your screenshots, there was no reboot. Who told you that they rebooted?
Reboot would have been before 14:00 EDT yesterday
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@g.jacobse said:
Reboot would have been before 14:00 EDT yesterday
Yes, more than two days ago is the last reboot. It says right on the screen that you showed.
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uptime 12:28:49 up 2 days, 22:19, 1 user, load average: 0.00, 0.00, 0.00I may have been incorrectly informed as such then. I will have to validate that statement.
