Password Recovery Function
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I'm a bit embarrassed to mention this, but has anyone else had issues getting the password recovery feature to work? It's telling me I have an invalid email address. For now, my saved password is working on my primary device, but it would be cool to be able to log in on a different device. Admittedly, I wasn't entirely awake when I created this account, and didn't jot down the password.
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@Nara said:
I'm a bit embarrassed to mention this, but has anyone else had issues getting the password recovery feature to work? It's telling me I have an invalid email address. For now, my saved password is working on my primary device, but it would be cool to be able to log in on a different device. Admittedly, I wasn't entirely awake when I created this account, and didn't jot down the password.
Is it stored on Chrome or Firefox? You can look up your stored passwords there.
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It's IE, and I don't store form data anyway. Shouldn't the password recovery feature just work?
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I just IM'd you the email address that you used to sign up. Is that one correct?
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Should. I've not tried it but I know that the email features are nascent. I know that some people have gotten email but I've heard of a few people have troubles too.
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@steve said:
I just IM'd you the email address that you used to sign up. Is that one correct?
Yes, it is.
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I just tested it and am seeing the issue too. I will raise this with the developers.
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@steve said:
I just tested it and am seeing the issue too. I will raise this with the developers.
Thanks!
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@steve said:
I just tested it and am seeing the issue too. I will raise this with the developers.
See you're not crazy after all
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@Dashrender said:
@steve said:
I just tested it and am seeing the issue too. I will raise this with the developers.
See you're not crazy after all
Well, at least not in this case!
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I recently had a near-miss with my password. What should someone do until a fix gets put in place? Is there a support email address?
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LastPass is my friend.
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Or KeePass, the open source equivalent.
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@scottalanmiller said:
Or KeePass, the open source equivalent.
I've been using LastPass for so many years now that I can't recall how much money I've given them. Thinking harder, I would say 4 years or more ago as that is when I got my first smart phone and I wanted the premium feature to use it there. I used it for 2 years or more free prior to that.
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@JaredBusch said:
@scottalanmiller said:
Or KeePass, the open source equivalent.
I've been using LastPass for so many years now that I can't recall how much money I've given them. Thinking harder, I would say 4 years or more ago as that is when I got my first smart phone and I wanted the premium feature to use it there. I used it for 2 years or more free prior to that.
I started my pay use last year. I'm more than happy to give them my money considering the hosting they provide to make things SUPER simple.
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@Nara said:
@Dashrender said:
@steve said:
I just tested it and am seeing the issue too. I will raise this with the developers.
See you're not crazy after all
Well, at least not in this case!
Nara, are you still with us?
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Uh oh. Lost password?
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@scottalanmiller said:
Uh oh. Lost password?
If she did, I don't think she'd be able to reply to that question.
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Sorry for the delay, we finally got all of the latest patches into the system and the password recovery function is now working!
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I'm back! Thanks for fixing that.